location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

also breakfast needs some extras like milk, ham, more fruits

breakfast was good

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

additionally, the kitchenette was completely lacking basic utensils

spa is broken

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

at breakfast and dinner, there was a large selection on the buffet

wifi in the room was strong enough which was quite important to me

siam park in south and kids did quad biking

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

manu the barman was exceptional

buffet breakfast and dinner are good quality and diverse

excellent food, and a huge choice at breakfast and dinner

- fast wifi

tasty breakfast

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

wifi was poor and aircon could not cope with the heat

found the musical entertainment in the bar designed to appeal to a very elderly group

the staff are really great..the spa facilities were excellent.

great spa facilities for relaxing and quieter swimming pool by the spa

everything was great ! people make this place amazing. the garden and spa make it unique.

breakfast service atmosphere spa gardens

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

immaculate comfortable pool areas

of the dining not managed well esp breakfast was a shambles

pool area with mountains views is spectacular

breakfast was very good with plenty of choice

hotel offers a lot of facilities, but the gym is a way too old, it would need a brand new equipment

we love kids club

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

spa could be better but we still had a nice time there

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we also had a relaxing massage at the spa by eric which was great

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa and the gym should slightly improve, just because it looks a bit outdated

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

the hotel has a spa and two rooftop pools

small spa in the hotel was a nice extra: they always have some offers for massages

pool, breakfast, wifi, staff especially receptionist jose carlos is a gemstone.

experience with alantic mirage suites & spa was a very pleasant one

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

concerning the breakfast room (after a renovation i presume)

however, they put up signs everywhere trying to charge extra for services (better wi-fi, safe, pool towels,

i can't name them all but marcos, barbara and tulia were among your staff

i liked the person at the bar but i never got his name

one uk channel on tv for nighttime but not a big deal pool slightly small

common areas like the swimming pool and the gym are open and closed in a horrible time

no bar open on premises but value for money breakfast was lovely

coffee and juices at breakfast are not great ... toast and eggs lovely ...

great hotel near the town. clean room. good pool area.

wifi network disconnects every now and then on any device

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

there is a spa and even a ping pong table

breakfast was exellant..very nice canarian food,

champagne in room which bar staff kindly allowed

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

the gym and the spa are completely underground so the air is a bit claustrophobic.

loved how good the spa was

the only thing i would say is that the area where the rocks are in the spa needs cleaning

great location & very modern, the spa is excellent

beautiful room, great food and the spa was fabulous

gym for a hotel, more like a fitness centre

a huge cockroach in the bathroom at breakfast there was no lactose free milk

is a few extra charges and deposits for things like using the room safe, towels for the pool

staff and a great gym

wifi was working only partially

great breakfast, pool and spa pool

sauna and spa area

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open

loved everything about this hotel location perfect loved the rooftop pool

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

breakfast was ample but could be improved upon

who likes massages, i can recommend the aroma spa nearby

the spa area was closed due to covid even if it was advertised as open before booking

no parking - difficult even to drop off limited spa facilities

gym could have been better equipped and open earlier in the morning

the location, breakfast and staff were all brilliant. a lovely stay.

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

wifi only worked on ground floor but this may be related to the remote location.

good location, good breakfast, friendly and clean

breakfasts were good value, coffee good wifi good lovely promenade along sea into candelaria

couldn't book restaurant or get bar food

delicious breakfast room service

wifi was not available in our room we had to go to the common area to use the

great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

great place with spa wellness and delicieux restaurant

spa could open a little later

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the hotel has an enjoyable spa and a great restaurant

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

make sure you book the spa ahead

the spa was fantastic

fantastic food & spa facilities which was great after a long day hiking

enjoyed the spa facilities

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

they have a good spa area and a little baby gym where u can use some stuff

the spa was also great and showed a wonderful view of the coast

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

the spa is in another building so you need to cross a small road to reach it

room was comfortable, spa was relaxing and breakfast was lovely

there is also a relaxation spa with is a great addition

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

- the wifi did not work in our room

room spacious and silent, equipped with all you need

we had free access to the spa which included sauna, jacuzzi and gym

spa with whirlpool and sauna

a kilometre walk into town centre. spa area towels not always there

wonderful spa and training facilities

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

we had dinner there and was very good, breakfast was good also, staff very gentle

excellent breakfast buffet, stunning property and location.