spa is not worth visiting

spa was closed!

facilities and especially the spacious suite and value for money

bedrooms were spacious and clean

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

the spa treatments are also incredible and cynthia was amazing

in the evenings, there was a mini disco for kids followed by different shows for adults — very entertaining

however, the breakfast was great, with a selection of eggs, cakes, bread, and more to keep us satisfied

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

clean, nice big rooms, beds for the kids were good size

big bathroom with spa bathub, excellent water pressure

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

had a massage in spa with denise it was exceptional

stunning location, beautiful pool and amazing spa (massage therapist was unreal

the spa and sauna was not well maintained and could be much better if it was cleaned

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

spa use is not included

the pool had cold water but enough space for sunbathing

location and views. car parking.

location and great restaurant above the pool at hitos with fabulous views

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

breakfast was included and was plenty of options

the spa is just wonderful, the outdoor pool is lovely and warm

various places like pool bars and spa and other things to hang out and try

spa & pool are fabulous, water in pool is warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

the spa was excellent value and facilities especially the couples private package.

spa services and staff were exceptional

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

had a lot of facilities, shops, swimming pools, bars, spa and others

we had massages in the spa and that were great and the pool bar was also quite nice

we loved the mini golf which was free and good fun

good music on the pool bar and excellent bartenders and i really recommend the massage tent (maria) has a

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

big swimming pool family friendly great for the kids to play and have fun every one can bring pool toys in to

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the spa cannot be used unless you pay 12 euros per hour for the spa

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

book a treatment at the spa after trying a few times so i just left it in the end

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

spa area was not something to write home about

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

adults only

spa and we could have more towels available.

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

the small spa area/jacuzzi didn't appear to be open

location excellent staff friendly and helpful roof top pool breakfast excellent

bar facility by the pool

excellent breakfast all cooked options included

couldn't get wifi working in the bedroom, good in hallway.

first, the spa is extremely small

we specially enjoyed the spa and the billiards room

gym and spa hours should be longer

gym/spa didn't open until 10am and closed for lunch

prices at the spa felt a touch heavy

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi was a nightmare, it didn t work in our room

wonderful view and amazing building, nothing like other hotels. warm owners, tasty breakfast

the spa was also great and showed a wonderful view of the coast

room was comfortable, spa was relaxing and breakfast was lovely

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

it also have a spa which unfortunately we did not have time to enjoy

nice spa pool

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

no bar by the pool

deffo reccommend for adults only.

was lovely and clean and quiet, but wasn t adults only.

not the usual tourist hotel as it is adults only

no spa in the hotel

the spa is located in a neighboring hotel with a direct access and requires an extra fee

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

great for families and kids

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

new comfy sunbeds were great right next to the spa pool

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

not so relevant for a vacation maybe, but wifi is not strong and there is no smart tv.

a few free parking spaces are provided, for the rest you must pay, so we parked the car on the street which

the spa and the cocktails at the pool bar

the spa and pool area were brilliant

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

really friendly staff. great facilities including the spa area

spa and gym

spa lots of things wasn't working

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

the spa was too expensive and i did not know prior too booking the facility

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

staff were super friendly and helpful, breakfast was really good with plenty of options to suit everyone,

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities

the kids loved the football court and the apartment is very nice, great beds and plenty of space

we loved the area, very nice to stay there with kids.

wifi

the food choice was very good. the rooms are huge. the spa was excellent

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

spa time! till 1800!

especially the spa and rooftop terrace

the spa was wonderful

the spa is excellent

the spa the location

the cost of the spa was not related when checking in or booking

staff, deluxe lounge, food, everything. the spa was lovely too

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa was lovely too

the nail in spa was really expensive and poor quality

the pool and spa area are a dream

brilliant location very clean friendly staff fantastic spa and pool areas loved it

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

rooms were very spacious with balcony with street and sea view

spa and massages

borderline hostility from spa receptionist

s was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

they follow strict covid safety measures, good for vaccinated adults who can relax

breakfast was amazing

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

spa was great, entertainment was really good.

they always had a smile to spare even when it got hectic

very nice spa for massage and facials etc which was a surprise

the pool, the spa was great

i visited the spa and had a treat which was amazing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the spa was absolutely

spa option was super, had a fantastic facial, best yet

better that than screaming kids though

hotel is adults only so it is quiet during the day but it is so peaceful and relaxing, night time

wonderful that it is adults only

enjoyed the relaxing spa facilities

the hotel has an enjoyable spa and a great restaurant

the spa was fantastic

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

reservations for the spa need to be made in advance.

we could not get into the spa because there was no one there and we were looking for an employee for a long

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

gym very modest

wifi on room 1156 does not work very well unfortunately

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

the spa was incredible, i got an amazing massage and the thermal suite was divine

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

breakfast was lovely

everything was amazing the breakfast, the room, the view and the staff

spa closed due to covid

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

the spa facilities also have an additional charge

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

to circumstances beyond their control the spa was shut

spa was closed

spa is fantastic. best sun bed policy i have ever witnessed.

naturist pool, no spa included in room price

the biggest bonus for me was the room size which was so spacious

issues post renovation which weren t yet complete, some toilets not working and spa not

the spa facilities were on point as were the staff in that area

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa is great and reasonably priced

had the gold level room with a spa wirlpool in the huge patio

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

spa dispointing steam and sauna were not in operation and no disabled access

excellent service from spanish david in public relations who is a credit to the hotel

thoroughly enjoyed the massage i had in the spa too

spa could open a little later

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

is an excellent mountain spa hotel with great staff who make it special

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

beautiful and calm place, relaxing spa area, very friendly staff

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

we also enjoyed the spa and tennis court

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the spa was also stunning

loved the pool, spa and bar to watch the sunset

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa is also incredible

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the spa was closed due to refurbishment, but nothing to complain about.

i wanted to use the spa but it was closed because of covid restrictions.

the spa was closed on a sunday

the indoor pool and spa was closed and that was the main reason for booking that hotel.

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

service, food , room, swimming pool , bar , music, everything was perfect

hotel staff and spa exceeded our expectations

the spa was closed

the complementary chocolates and spa access were a nice touch

was surprised that sauna and spa area pools were not included in already high price of the room

the spa is overpriced and did not match expectations

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spacious bedroom, with a comfortable bed and a large bathroom

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the trash bins are hard to find and not enough in the spacious room like this one

everything. the spa and pool are my favourite

we book a massage through the app and when we got to the spa they said they had no record of it

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

the spa was exceptional as were the treatments

we went to the spa and was amazing as well

i highly recommend to visit spa and to get deep tissue massage from carmin

fantastic restaurants, pools, spa and gym

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

spa facilities are amazing and the massages are to die

villa with spacious rooms and beautiful terrace with private pool

the lady at the spa was lovely and extremely helpful and accommodating

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was really amazing and clean

cute spa facilities that were available after reservation

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa treatments were exceptional

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

room service was exquisite

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

room service was pretty terrible and didn t collect after food, also breakfast was pretty bad

the best menu was the room service menu but that ment having to eat in your room

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

there is the gym and spa facilities

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

rooms were spacious and beds super comfy

only little complaint was about the spa

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa is phenomenal, the heated pools and amazing thermal showers are a must

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa - fantastic

spa massage was not very good.

view, sweets, spa and swimming pool area

we were also given free 1 hour spa vouchers, which we didn't expect