the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the spa was disappointing as the water was cool and the saunas were only male or female

spa was nice but really just sauna and changing facilities basic and very small

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

poor wifi connection

wifi was very good

nice pool & gardens & excellent breakfast

entertainments (bar, pool table, club, shops, gym

room with 3 beds are friendly for family with kids

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

enjoyed the relaxing spa facilities

fantastic food & spa facilities which was great after a long day hiking

the spa was fantastic

make sure you book the spa ahead

reservations for the spa need to be made in advance.

the spa was limited due to covid

various places like pool bars and spa and other things to hang out and try

the spa is just wonderful, the outdoor pool is lovely and warm

the spa was excellent value and facilities especially the couples private package.

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the spa and gym are part of the package and are a very nice treat

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

there is also a relaxation spa with is a great addition

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there was no wifi when we came, they made it while we were there

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

free parking is provided and good-quality wifi is in the room

late check out for reasonable price (15 eur), perfect option if you have an evening flight

they said wifi works only near lobby,

stuff was helpfull, they have private parking

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

most of the staff were very friendly, good facilities, pool table etc

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

the pool could have been heated more spoiled the stay

the spa and treatments are

the staff are really great..the spa facilities were excellent.

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

everything was great ! people make this place amazing. the garden and spa make it unique.

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

spa is broken

would ve loved if the hot tub was open later at night as well and the gym free for all guests

the large pool has warm water and is suitable for kids

kids club twice daily which they loved

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

all great, bar prices really good

perfect hotel with good breakfast and dinner. variety food.

rooms, pool, restaurant, bar all excellent

the pool and gardens were immaculate and offered great views over the mountain and town

there were some temporary drop off and ev charge places that we weren't allowed to use

the wifi was also really bad, but luckily the 4g was fine

the wifi was good in the common areas, but practically unusable in our room

spa and the gym should slightly improve, just because it looks a bit outdated

spa facilities not great and small and very dated

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa could be better but we still had a nice time there

experience with alantic mirage suites & spa was a very pleasant one

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

we paid the 15 each for the spa, and pretty much had it to ourselves

the spa is top notch, the breakfast/dinner quality as well

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast had many options

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

delicious breakfast and dinner

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

swimming pool was available but cold (travelled in january) not possible to swim

breakfast is reach however the same every day

one uk channel on tv for nighttime but not a big deal pool slightly small

there are snacks around the pool too in the day

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

loved the spa and the fact it was included in my room price

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

spa was nothing special in our opinion, just inside pool with a few showers

there is a spa and even a ping pong table

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

nice bar area

that not suitable for english irish families who wanted to have a few drinks and enjoy holiday no kids aloud to

small spa in the hotel was a nice extra: they always have some offers for massages

the hotel has a spa and two rooftop pools

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

there are also nice gym and sauna areas

rooms very spacious and clean

everything was simply great, the spa was a great treat on the stormy days.

loved how good the spa was

beautiful room, great food and the spa was fabulous

the gym and the spa are completely underground so the air is a bit claustrophobic.

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

the location, breakfast and staff were all brilliant. a lovely stay.

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at

perfect location so spotless clean and breakfast was amszing

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

breakfast could be much better, the warm food was cold, there is a good variety for the price, but

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

bar wasn t open so couldn t just get a quick glass of water or ice

spa & jacuzzi at no extra cost

great breakfast, pool and spa pool

sauna and spa area

sauna and spa were both good and enjoyable

access to wifi- only in the hall, in the room 30min free per day only or 3 /day

location is excellent, breakfast room is lovely and staff are really helpful

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

the roof top terrace and pool was a great place to relax

breakfast was as expected for three star

the only issue was the slightly slow wifi.

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

resort has nice facility on it's territory including big tennis, golf and other sports

the garden and the pool area is beautiful

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

7 euro for parking per night is too much poor wifi in the room

little bit more hot food at breakfast

wifi was working only partially

the area aroung swimming pool is very green, pretty gardens and birds are singing

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

flawless wifi, excellent gym

nice spa pool

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

spa area was also decent but could have been opened a bit longer in the evening

the spa area is a bit dated.

it also have a spa which unfortunately we did not have time to enjoy

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

excellent breakfast buffet, stunning property and location.

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

the spa and sauna was not well maintained and could be much better if it was cleaned

our room was clean & very comfortable & the spa was wonderful

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

spa is not worth visiting

bedrooms were spacious and clean

facilities and especially the spacious suite and value for money

spa was closed!

confusion regarding the spa facilities

the spa treatments are also incredible and cynthia was amazing

my kids were happy, i was happy, we had a great time at this place

the gym was not equipped and did not even have a single dumbbell.

only one minus-poor wifi in the

mushrooms for breakfast!

we had massages in the spa and that were great and the pool bar was also quite nice

was the entertainment team who regularly set up games in the pool through the day , opened kids club in the

cold pool

i really liked pool area and gym facilities

we loved the mini golf which was free and good fun

we had free access to the spa which included sauna, jacuzzi and gym

room spacious and silent, equipped with all you need

spa with whirlpool and sauna

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

wonderful spa and training facilities

the room is spacious with cooking facilities if you wish to cook

additional charge to use the spa facilities

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

they have a good spa area and a little baby gym where u can use some stuff

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have