the spa was excellent value and facilities especially the couples private package.

various places like pool bars and spa and other things to hang out and try

the spa was limited due to covid

the spa is just wonderful, the outdoor pool is lovely and warm

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

there is private parking without extra costs

stuff was helpfull, they have private parking

wish they would cut out the copyright free background music around the pool, it will send you crazy after a

pool too cold to go in but this is minor

the location is quite windy the spa was not open due to staff shortages

had a massage in spa with denise it was exceptional

stunning location, beautiful pool and amazing spa (massage therapist was unreal

the spa and sauna was not well maintained and could be much better if it was cleaned

there is a lovely private spa , for who loves massages

there is also a relaxation spa with is a great addition

spa use is not included

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very

confusion regarding the spa facilities

spa was far, it is outside the hotel

bedrooms were spacious and clean

spa is not worth visiting

spa was closed!

the spa treatments are also incredible and cynthia was amazing

also the main bar advertised a different cocktail of the day for each day but it was actually the exact same

it is located in a beautiful area close to beach and golf courses. it is kept very clean

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

my kids were happy, i was happy, we had a great time at this place

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

make sure you book the spa ahead

the spa was fantastic

enjoyed the relaxing spa facilities

reservations for the spa need to be made in advance.

the spa area is a bit dated.

room was comfortable, spa was relaxing and breakfast was lovely

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the spa is in another building so you need to cross a small road to reach it

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the spa and gym are part of the package and are a very nice treat

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

private parking

room, very big pool, amazing service and extraordinary view from hotel

we had massages in the spa and that were great and the pool bar was also quite nice

the staff was amazing and the activities for kids and adults were well organised nd the girls have been amazing

_kids club-almost full day long really meaningful activities organized for kids

mini golf, playground, and many games for kids

i accept if you used the pool gym ect it would be more say £110 max but we were charged £163

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

the spa is lovely and again, the staff are great

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

had a lot of facilities, shops, swimming pools, bars, spa and others

spa services and staff were exceptional

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

booked this hotel as i wanted a solo spa break/some peace and quiet

food, plants (inside and around the hotel), spa and location.

2 lovely swimming pools and a spa pool

spa was lovely

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

good games room and spa treatments

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

spa and we could have more towels available.

first, the spa is extremely small

gym and spa hours should be longer

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

we specially enjoyed the spa and the billiards room

prices at the spa felt a touch heavy

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

breakfast was exceptional with a great variety

the small spa area/jacuzzi didn't appear to be open

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

fresh cooked breakfast, great. staff very good.

(c) the reception bar area seems very under-used

no early breakfast available. no bar snacks after 3pm.

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

i enjoyed the spa and the 2 pools outside.

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

the pool being out of action all week meaning you had to walk over to the other side next to the gym to go to

good size bedroom (4th floor) for 2 adults

it was my first time in an adults only hotel and found it so quiet and peaceful

staff, the rooftop pool and facilities, the quality of the room and the bathroom

pool side bar but nothing said regarding bring your own drinks in

had to pay for wifi

deffo reccommend for adults only.

hotel with great roof top bar and infinity pools with the spa treatment centre

no spa facilities e.g. steam room etc

the spa was excellent and so were the meals

new comfy sunbeds were great right next to the spa pool

the spa on the last floor is also good value for money, considering the alternative is to have a

pool area great, spa fantastic, mediocre massage

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

the spa was too expensive and i did not know prior too booking the facility

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

no spa in the hotel

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

it has a massive swimming pool and very good spa facilities

the spa is located in a neighboring hotel with a direct access and requires an extra fee

the private parking is welcome and we always managed to find a parking place

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

waiting time for check in and out and the spa was not included in the price.

spa pool jets excellent for joints

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

heated jacuzzi pool was great, gym and spa also good

the spa and the cocktails at the pool bar

spa and gym

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

gym very old and broken

the gym is pretty well kitted for what one would expect

with the all inclusive package the mini bar and the spa was free of charge

the spa was lovely too

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

the nail in spa was really expensive and poor quality

one back and upgrade my room staff very helpful and spa was

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

fitness centre never seemed to be open and the pools were overcrowded with children

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was

we loved the area, very nice to stay there with kids.

amazon hotel. brilliant for families with kids. very central, will 100% be back

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

games, gym and the spa - we spent an afternoon in the spa and sauna

the spa is simply incredible, the massage is simply one of the best in life

spa experience could be much better

the spa experience was also great

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

location was great. the property was nice and the spa was fabulous

especially the spa and rooftop terrace

the spa was wonderful

our club room (with spa upgrade) was fabulous

spa time! till 1800!

the food choice was very good. the rooms are huge. the spa was excellent

staff, deluxe lounge, food, everything. the spa was lovely too

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the cost of the spa was not related when checking in or booking

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa is excellent

the food and drinks were amazing; the spa services made you feel heavenly

i used the spa once for a happymum massage and it was very relaxing

i visited the spa and had a treat which was amazing

they always had a smile to spare even when it got hectic

the location, the room, the pool and the spa (i got a massage and it was super)

spa option was super, had a fantastic facial, best yet

the spa was absolutely

wonderful that it is adults only

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside

the best thing about the hotel is the adult environment especially the pool area

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

my kids enjoyed a lot

the main pool is quite shaded but adult only roof terrace is ideal.

s was almost perfect except quality of spa services

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

borderline hostility from spa receptionist

really nice spa too and we both enjoyed the massage on offer

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

the spa was incredible, i got an amazing massage and the thermal suite was divine

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

issues post renovation which weren t yet complete, some toilets not working and spa not

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

spa is fantastic. best sun bed policy i have ever witnessed.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was lovely

however the staff at breakfast could be a lot more attentive i think

room service menu was poor the main restaurant was only open a few days per week

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we don't usually do all inclusive but did as the spa was not open and it was very good

to circumstances beyond their control the spa was shut

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

enjoyed the family private spa hour for 60 enjoyed immensely

the spa facilities were on point as were the staff in that area

the spa is great and reasonably priced

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

our bedroom was very clean and spacious

spa dispointing steam and sauna were not in operation and no disabled access

entering spa disabled access non existent

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

had the gold level room with a spa wirlpool in the huge patio

thoroughly enjoyed the massage i had in the spa too

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

with the spa area

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

didn't use the spa or any of the other facilities

spa and staff there were brilliant

the spa was also stunning

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

loved the pool, spa and bar to watch the sunset

the spa is also incredible

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

spa experience when checking in for our treatments was not user friendly.

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

we also enjoyed the spa a lot

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

spa area pleasant

the indoor pool and spa was closed and that was the main reason for booking that hotel.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa still closed ( covid ) but offering massages one of the best massages i have had

it was even better eating breakfast on the balcony overlooking the pools and the sea

the complementary chocolates and spa access were a nice touch

the spa is overpriced and did not match expectations

the spa was closed

was surprised that sauna and spa area pools were not included in already high price of the room

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

spacious bedroom, with a comfortable bed and a large bathroom

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

cute spa facilities that were available after reservation

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa was really amazing and clean

spa treatments were exceptional

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

housekeeping came by twice a day, breakfasts were just extraordinary in variety and quality and pool surrounding

rest and relaxation was spoilt by very small children (toddlers) screaming and shouting in the pool

as a single traveller sometimes overlooked by the pool bar staff over families.

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

villa with spacious rooms and beautiful terrace with private pool

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

i also wish that someone would have told me in advance the spa was closed and maresia too

the trash bins are hard to find and not enough in the spacious room like this one

everything. the spa and pool are my favourite

we had a relaxing afternoon in the spa and wellness centre

spa treatments were excellent

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa is lovely and really good massage

i highly recommend to visit spa and to get deep tissue massage from carmin

really lovely staff, pools , spa and treatments were very high quality.

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the gyms weights were too light , no machine for chest work out and the spa is not included

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

room was spacious and stylish with great views

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

only little complaint was about the spa

rooms were spacious and beds super comfy