pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

enjoyed the spa facilities

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

weekend time gym and spa have stupid program form 10-18

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

there s a spa which has its own indoor pool and you can get treatments

nice spa and free yoga and pilates lessons.

spa with whirlpool and sauna

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

room spacious and silent, equipped with all you need

facilities the location the spa and jacuzzi and sauna and the staff

we had free access to the spa which included sauna, jacuzzi and gym

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

many germans as very german oriented, hotel and spa is working with mayer health centre

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

great sauna/spa area, they heated it up for me after closing time, gracias!

plenty of free street parking, coin laundry

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

everything: the gardens, the quiet, the staff, the pool, the retro feel...

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;)

the bar service was terrible. no table service and drinks in plastic cups.

nice pool & gardens & excellent breakfast

entertainments (bar, pool table, club, shops, gym

the breakfast was fantastic, the dinner was great

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we also had a relaxing massage at the spa by eric which was great

spa and the gym should slightly improve, just because it looks a bit outdated

spa facilities not great and small and very dated

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

the spa is top notch, the breakfast/dinner quality as well

30am spa - one of the best i have been in

spa is lush, as is the food (and unlimited sparking wine at breakfast

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

great spa facilities for relaxing and quieter swimming pool by the spa

the spa and treatments are

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

the spa was

spa was nothing special in our opinion, just inside pool with a few showers

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

i liked the person at the bar but i never got his name

the ubication and the breakfast

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

concerning the breakfast room (after a renovation i presume)

i can't name them all but marcos, barbara and tulia were among your staff

there is a spa and even a ping pong table

clean as a whistle and breakfast was excellent

need more bar staff

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

breakfast was good

the rooftop bar which was open till 11pm is lovely

pool quite deep in most part of it

beautiful room, great food and the spa was fabulous

the gym and the spa are completely underground so the air is a bit claustrophobic.

great location & very modern, the spa is excellent

the spa is also absolutely worth it and a great place to relax

rooms very spacious and clean

sauna and spa area

spa & jacuzzi at no extra cost

sauna and spa were both good and enjoyable

great breakfast, pool and spa pool

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

the only issue was the slightly slow wifi.

location is excellent, breakfast room is lovely and staff are really helpful

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

the spa treatments were also exceptional would recommend you try

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

pool area and gardens

spacious gym with basic cardio equipment

manu the barman was exceptional

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

immaculate comfortable pool areas

pool area with mountains views is spectacular

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

wifi was poor and aircon could not cope with the heat

a little thing really but the wifi was not strong and i ended up just using my own data allowance instead

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

great choice for breakfast

breakfast is varied and of high quality and the bar and restaurant also excellent

gym was ok

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

wifi and breakfast

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

the hotel has a spa and two rooftop pools

small spa in the hotel was a nice extra: they always have some offers for massages

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

finally, the staff at reception, in the restaurant at breakfast time and in the rooftop bar were very friendly

spa is broken

siam park in south and kids did quad biking

good pool facilities and gym

kids area in need of an update as was crazy golf

at breakfast and dinner, there was a large selection on the buffet

the balcony had zero privacy and wifi was awful.

the location,and the gym

little bit more hot food at breakfast

the area aroung swimming pool is very green, pretty gardens and birds are singing

gym was excellent and whole place very clean.

were excited to check out the gym since the rest of the hotel was so lovely

morning was mesmerising :) the rooms might have been freshened already, anyway the pools and mini golf are a

lack of wine openers available, had to go to bar with the wine bottle for 4 days

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

room service did not even make any attempt to fix the problem

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

, that you need to make a reservation for the pool, what the wifi code is, how to then get access to the pool,

the spa is just wonderful, the outdoor pool is lovely and warm

spa & pool are fabulous, water in pool is warm

various places like pool bars and spa and other things to hang out and try

the spa was limited due to covid

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

excellent breakfast

best one of el medano, clean, modern rooms and great staff, nice pool area

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

hotel had a lovely pool, with plenty of sunbeds

stuff was helpfull, they have private parking