excellent food. very nice outdoor pool. lovely paths down to the lake.

also no wifi

the kids enjoyed the pool

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

really great hotel. good breakfast, comfy, clean and great wifi & tv.

having a mini bar fridge would also have been handy although they

if you are going in your own car it has parking and the staff is incredibly friendly

wasn't able to get some work done because the wifi didn't work well

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

spa was out of action, you had to pay for the sauna

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

the wifi on the rooms was bad.

only that there was no wifi in the rooms, only in the restaurant.

the breakfast was amazing

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

mayan sauna, plenty of outdoor seating/chill out areas, reasonably priced drinks/food, clean kitchen available

the kitchen is spacious with all the necessary amenities

strong wifi

wouldn t recommend the laundry service

all the food was great, fresh and delicious, my favorite was breakfast, loved the fresh tortillas

the road on one side is very loud with motorbikes, kids, shouting

the waiters and bar staff were efficient and the gardeners did a great job too

grounds, restaurant has an amazing view, pool and kayaks

the breakfast was delicious too

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

new hotel called kula maya which is a much nicer hotel and we spent most of our time there in the pool and in

view from the bedroom as well as the upper floor where the living room, kitchen and balcony is located is just

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

wifi only works in the lobby

friendly staff, beautifull location and nice breakfast

so beautiful to sit down at the bar and look out across the lake

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

very friendly and helpful staff, great bar and restaurant, comfy beds.

the views and amenities were super nice especially the bluetooth speaker and fireplace

room was beautiful and we had a good time at the pool

and the breakfast was sooo good

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

breakfast was amazing every morning and dinner was so great too, definitely do it

the breakfast was spectacular

breakfast and dinner was excellent every day

just can t say enough good things about this place, jochen and gabby (the owners), george (the bartender/cook

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

wifi is ok - video might need to be off on zooms though

the third was a verrry weak wifi connection

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

breakfast is available but opened too late for us since most of the touristic activites start quite

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

also there are spa treatments like sauna, massages, hot tubs and swimming stops

served us room service dinner even though we got there late and the kitchen was almost ready to close

wifi is a bit slow in the rooms

didn't like that there's no room service

the property lacks a pool.

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the outdoor kitchen was perfect

the kitchen has everything you need

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

no wifi is what you need around the lake to enjoy it the fullest

our kids (teenagers) loved the family style dinners meeting other travellers

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

well tequila at the bar made me sick one night, it was very bad tequila would recommend upgrading haha

our kids (teenagers) loved the family style dinners meeting other travellers

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

play area for kids

i like the location and the view. cheap laundry service.

the kids loved the pool area with the big slider

breakfast was good as well

there is great wifi throughout the grounds

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

pool was chilly and a bit small, but it was never crowded so worked out

the wifi was rubbish throughout the whole hotel so we needed the phone because we couldn t organise

poor wifi

nice garden and own patio and access to spa (paid)

lively garden, very nice staff, spa services, restaurant

the gardens was beautiful and the spa services were very nice

did not try spa at all but nice touch

however, inside is parking, and a beautiful, rambling courtyard, clean, charming, simple rooms, and a very nice

you can hear tv from the bar in the lobby, all conversations

there is no spa in the hotel. and the low-level massage by an external source

in fact they forced us to use their laundry service - which was expensive

you had to send your clothes to laundry to get them pressed

views from the room, pool and restaurant terrace

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

breakfast, dinner, and drinks at the pool bar were all excellent

the room was like a little apartment with a kitchen and sitting area

also bar tenders and their friends seemed too busy having fun to serve you

we loved the views from our balcony and the many pic opportunities at the pool

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area,

if it's fully booked then residents of the hotel are not able to use its facilities (mainly the pool area, which

we enjoyed the food both at breakfast and dinner

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

perfect shower. nice view of the lake. private parking. nice park and pool.

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

el wifi funciona bien y, en general, ofrece una buena relacion calidad-precio

we loved the spa tubs with hot spring water

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the spa was a plus

the overall spa experience was amazing too

the spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the water in the pool was very cool, almost cold

lovely pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

the bungalow, the pool

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you

wifi signal in the room wasnt always strong, the beds are quite firm, there wasnt a shampoo, just

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning