power went out for over 24 hours during our stay (and the wifi along with it)

the kitchen is spacious with all the necessary amenities

nice communal kitchen

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood

nice bungalows, eco-toilets & temazcal sauna community kitchen

spa was out of action, you had to pay for the sauna

com had laundry services listed in the facilities however when we asked one staff member they said there

a bad experience with the hotel doing laundry

the wifi on the rooms was bad.

pool was not working and there was no information about it

wifi was a bit patchy, but i could hotspot on my phone fine

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

wifi is not even bad, its nonexistent

pool was so small

the pool is not for lounging around

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

the view is really amazing!! nice breakfast

breakfast is available but opened too late for us since most of the touristic activites start quite

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is provided at a low cost and is delicious

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

got food poisoning (not at the restaurant) and we couldnt find anything to eat so we asked the kitchen staff if

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing

property, very comfortable rooms and great kitchen facilities

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

steps away from the pool, jacuzzi, restaurant, etc

wifi only works in the lobby

8 person dorm room was furthest from the common area and the wifi didn t reach the room

friendly staff, great amenities like yoga and free breakfast

friendly staff, beautifull location and nice breakfast

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

they also have a nice heated pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

and the breakfast was sooo good

amazing breakfast and great drinks, very helpful staff, and location is very quiet but still only a

the restaurant,more like a bar actually,is a treat too for the view

good wifi, hot water

breakfast was amazing every morning and dinner was so great too, definitely do it

the views from the rooms and the bar are just amazing and you could spend all day looking out at the lake and

also there are spa treatments like sauna, massages, hot tubs and swimming stops

fast same day laundry everything is good

oh and the wifi is great throughout

no wifi in room

wifi is a bit slow in the rooms

nice furnished kitchen area with patio

lee and elaine will let you do a load of laundry in their washer

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

the wifi was satellite but didn t work except for from a few specific places.

pool too cold to use, restaurant staff inattentive.

good pool and access to the lake

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

the kids enjoyed the pool

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

english is main language as bar area staffed by travelling volunteers

felt like we were being treated like kids queuing for a school meal

the family dinners are a must :) laundry service is good and fast (external lady)

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

wifi only in a common area and was not too realiable

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

the wifi was not great.

the breakfast was good

we enjoyed the kitchen and living room and terrace - and especially the pool

views, the bed, the pool, hot tub, food, service

there is no spa in the hotel. and the low-level massage by an external source

charming library type bar with fireplace and great pool with infinity hot tub

wifi is bad tvs could be updated but i guess that only makes smear with better wifi restaurant

charming library type bar with fireplace and great pool with infinity hot tub

poor wifi

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

excellent small cafe on the grounds and a beautiful infinity pool overlooking the lake

parking is available, wifi is very very spotty

the restaurant and wifi were excellent

attention , parking

lunch / bar is rather expensive

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table

parking was unavailable during my stay

you can hear tv from the bar in the lobby, all conversations

nice garden and own patio and access to spa (paid)

did not try spa at all but nice touch

lively garden, very nice staff, spa services, restaurant

the gardens was beautiful and the spa services were very nice

very well located and it has free parking.

the water in the pool was very cool, almost cold

no ac in rooms, pool wasn t available

nice to have a pool to swim after a long travel day

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the pool area is sheltered from wind and it s pretty quiet in the rooms

spa and massage services are top notch

pool/spa area was lovely and we basically had it all to ourselves

the spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

the spa was nice and relaxing, clean and warm

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

stylish decorations, comfortable beds, clean, nice pools for the kids, nice familyf riendly place

garden, big cold pool (for me the temperature was great, very refreshing) and a smaller warm one

and finally zero rules for noisy kids to the swimming pool, impossible to rest

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view

we felt very welcome and every morning enjoyed coffee and a wonderful breakfast over looking the lake

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal