pool and spa great. comfy bed. generous breakfast.

swimming and spa pools both

hotel: nice pool

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

excellent wifi

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

bar next to pool that serves best margaritas ever (thanks to christian)

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

the staff, the food, the view, the pool

breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view

staff was great, amazing breakfast, restaurant is really good, amazing views from the volcanoes

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

breakfast was a continental breakfast - which was just coffee, juice, two pats of butter and

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

the spa was a plus

the spa was nice and relaxing, clean and warm

the overall spa experience was amazing too

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

pool/spa area was lovely and we basically had it all to ourselves

nice garden and own patio and access to spa (paid)

did not try spa at all but nice touch

the gardens was beautiful and the spa services were very nice

lively garden, very nice staff, spa services, restaurant

quick laundry service

you can hear tv from the bar in the lobby, all conversations

if you have kids, they have an excellent play area, including trampolines and playsets

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

the kids loved the pool area with the big slider

wifi was poor unable to communicate without dropping off

if you have kids, they have an excellent play area, including trampolines and playsets

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

lovely pool

wifi was a bit slow and kept dropping out but that may the case for the whole area.

no wifi, no ac, you could hear everything from the outside, not a good value.

the staff was helpful with setting up a jetski rental for myself to take my kids

staff is really helpful and our kids had lots of fun interacting with them

there is great wifi throughout the grounds

poor wifi

there is no spa in the hotel. and the low-level massage by an external source

also the wifi doesn t work in the rooms, only the communal areas

niggle, not much shade for the pool sun loungers

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

hot water runs out pretty quickly in the morning bad wifi

breakfast was good as well

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

no restaurant or bar after 4pm

the wifi was not great.

bathrooms and kitchen could use some updating

the breakfast was good

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

no wifi is what you need around the lake to enjoy it the fullest

s very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

went to this hostel with my adult kids and husband and we really enjoyed it

not the best wifi connection incase you need to work online!

the outdoor kitchen has a refrigerator and a two burner stove top

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

the outdoor kitchen was perfect

the kitchen was pretty well stocked and had everything we needed

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi signal is spot on everywhere

just not being able to have food pass 8 o clock. a snack bar there would be good

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

the property is lovely the pool is great.

the breakfast was delicious too

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

a beer in the hotel restaurant is three times more expensive than any other bar (cerveceria) in san lukas

nice pool

the wifi was very good

we ate breakfast every morning and paid for the dinner every night

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

you can even play chess and golf if you desire

breakfast overlooking the lake was a real treat

breakfast was amazing with a great view

room was beautiful and we had a good time at the pool

mine even had a fireplace which was a nice touch to a rainy evening one night

and the breakfast was sooo good

i looked forward to coming home each night and relaxing in the pool and room

they also have a nice heated pool

friendly staff, great amenities like yoga and free breakfast

8 person dorm room was furthest from the common area and the wifi didn t reach the room

amazing breakfast, location and vibe

breakfast is delicious, there are lots of activities to do both in the hostel and around town

i loved the parking spot and all the facilities

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

the bar next door hosted karaoke night until 10pm. it was uncomfortable!

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

the place, the bathroom, the bedroom, the terrace, kitchen

was a stunningly beautiful duplex with bedroom/bath on the first level and a living area/kitchen above via a

got food poisoning (not at the restaurant) and we couldnt find anything to eat so we asked the kitchen staff if

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is available but opened too late for us since most of the touristic activites start quite

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

there is no breakfast provided and/or available in the morning

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

wifi a bit patchy in the room.

the kids enjoyed the pool

the pool is fantastic for kids

good pool and access to the lake

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed

they have a jacuzzi, offer laundry service and help you with tours

the pool was clean and really refreshing on hot days

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

there s also a well-equipped gym they give you passes to which is next door to the hotel

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

spa was out of action, you had to pay for the sauna

the wifi on the rooms was bad.

breakfast was really generous and the evening meal delicious

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

great breakfast included and free drinking water