grounds, restaurant has an amazing view, pool and kayaks

the road on one side is very loud with motorbikes, kids, shouting

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front

breakfast was amazing

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

breakfast was good as well

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

the kids enjoyed the pool

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

wifi is extremely weak in all areas (room, reception, restaurant :(

the included breakfast is simply coffee, fruit and bread with jam

breakfast is incredibly mediocre given what they charge

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

especially the owner of the resort and the bartender at the swimmingpool

the pool was beautiful and really the only issue with the hotel is the very steep road up

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

and finally zero rules for noisy kids to the swimming pool, impossible to rest

breakfast and beautiful location near the docks of santa catarina

lovely pool and hot spring pool right at the lakefront

play area for kids

pool w/slide

the ease of parking was also great

nice pool and gardens

the kids loved the pool area with the big slider

the gardens was beautiful and the spa services were very nice

did not try spa at all but nice touch

nice garden and own patio and access to spa (paid)

lively garden, very nice staff, spa services, restaurant

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

you can hear tv from the bar in the lobby, all conversations

attention , parking

parking is available, wifi is very very spotty

the staff was helpful with setting up a jetski rental for myself to take my kids

the restaurant was always full so i had to get room service, which wasn't a bad idea, but i wanted to be social

however you can also benefit from it and enter the hotel's cafe and bar not being a

the spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely

we loved the spa tubs with hot spring water

the spa was nice and relaxing, clean and warm

spa and massage services are top notch

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

there is no spa in the hotel. and the low-level massage by an external source

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake

charming library type bar with fireplace and great pool with infinity hot tub

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

room service was super quick to deliver our morning coffee

large room with balcon quiet at night good place for family with children pool

wifi was a bit slow and kept dropping out but that may the case for the whole area.

lovely pool

nice to have a pool to swim after a long travel day

no ac in rooms, pool wasn t available

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

bathrooms and kitchen could use some updating

kitchen was stocked sufficiently

the walls are very think in the room so the wifi does not work inside the rooms.

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you

as i have adopted kids of color that is not something i appreciate

went to this hostel with my adult kids and husband and we really enjoyed it

not the best wifi connection incase you need to work online!

english is main language as bar area staffed by travelling volunteers

as i have adopted kids of color that is not something i appreciate

the outdoor kitchen was perfect

the kitchen has everything you need

the kitchen was pretty well stocked and had everything we needed

the wifi was satellite but didn t work except for from a few specific places.

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the location and the swimming pool

everything but the pool need to have reservation to be use . thays is what they said.

wifi works pretty good most of the time

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

we ate breakfast every morning and paid for the dinner every night

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

the breakfast was spectacular

just can t say enough good things about this place, jochen and gabby (the owners), george (the bartender/cook

wifi works very well to keep in touch with the rest of the world

wifi is not even bad, its nonexistent

wasn't able to get some work done because the wifi didn't work well

nice balcony with views of the surrounding scenery (not lake views), really nice rooftop terrace, gym, and

pool was so small

wifi was very slow at times and didn t work on the last day

i looked forward to coming home each night and relaxing in the pool and room

mine even had a fireplace which was a nice touch to a rainy evening one night

and the breakfast was sooo good

they also have a nice heated pool

haha the breakfast each morning was phenomenal

so beautiful to sit down at the bar and look out across the lake

the view & the breakfast was delicious it really allowed you to connect with the lake!

great hostel, very nice staff. breakfast is amazing !

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over

breakfast is delicious, there are lots of activities to do both in the hostel and around town

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

beautiful gorgeous setting, clean best breakfast in tropical garden! ;)

the place, the bathroom, the bedroom, the terrace, kitchen

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

2 out of our 3 days here the power, wifi, fans, showers and sinks go out frequently for hours even though the

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

spa was out of action, you had to pay for the sauna

the breakfast was amazing

breakfast was tasty and often included 3-4 options

amazing, location, views, accommodation, staff, breakfast

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing