breakfast was good as well

professional and friendly staff, lovely pool, huge rooms, great chef

we enjoyed the food both at breakfast and dinner

the included breakfast is simply coffee, fruit and bread with jam

s unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast could be enhanced and food menu changed from day to day.

it was very windy and i got up at night to close or lock down doors, even outside in the spa area, because all

breakfast was amazing the views were stunning and the staff was amazing

breakfast was excellent and such a beautiful place to sit and eat, looking at the amazing view

the staff, the food, the view, the pool

also bar tenders and their friends seemed too busy having fun to serve you

swimming and spa pools both

pool and spa great. comfy bed. generous breakfast.

if you are looking for a place in lake aitlan, do no kids out on staying at this property you will not regret

excellent wifi

no ac, terrible wifi.

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast,

the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

the ease of parking was also great

kids crying in the morning

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

play area for kids

the gardens was beautiful and the spa services were very nice

nice garden and own patio and access to spa (paid)

lively garden, very nice staff, spa services, restaurant

did not try spa at all but nice touch

parking was cramped.

you can hear tv from the bar in the lobby, all conversations

we loved the spa tubs with hot spring water

spa and massage services are top notch

it is only available in the lobby/restaurant area, not in the hotel rooms or spa area at all

pool/spa area was lovely and we basically had it all to ourselves

the spa was nice and relaxing, clean and warm

parking is available, wifi is very very spotty

beautiful location, breathtaking views. new pool and additional rooms added.

the gardens are lovely and the small infinity pool was a nice bonus for us

attention , parking

staff is really helpful and our kids had lots of fun interacting with them

lovely pool

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

large room with balcon quiet at night good place for family with children pool

wifi was a bit slow and kept dropping out but that may the case for the whole area.

there is no spa in the hotel. and the low-level massage by an external source

wifi was a challenge

no room service at the time.

the property it s fantastic! gorgeous garden, pool and a beautiful view!

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

walk too far on the beach or out to the parking lot, and you'll lose all reception

the pool was nice, everything was very clean

beautiful pool with amazing lake views. extremely helpful staff.

only the fact that the pool was closed by the time we stayed there.

no wifi is what you need around the lake to enjoy it the fullest

english is main language as bar area staffed by travelling volunteers

well tequila at the bar made me sick one night, it was very bad tequila would recommend upgrading haha

went to this hostel with my adult kids and husband and we really enjoyed it

no laundry facilities

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

nice furnished kitchen area with patio

the outdoor kitchen was perfect

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

the wifi was satellite but didn t work except for from a few specific places.

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi is spot on

the location and the swimming pool

wifi

the property lacks a pool.

the kids enjoyed the pool

the kids enjoyed the pool

the pool is fantastic for kids

wifi a bit patchy in the room.

wifi in the bedrooms didn t work while we were there so it was inconvenient to have to walk down

jochens cooking and bar skills will please you with the most delicious food including one of the best

breakfast is outstanding as were our dinners - we ate there every night

there is also an additional bar next to the accommodation where you can eat and drink during the day

the breakfast was spectacular

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

i looked forward to coming home each night and relaxing in the pool and room

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

the views and amenities were super nice especially the bluetooth speaker and fireplace

room was beautiful and we had a good time at the pool

friendly staff, great amenities like yoga and free breakfast

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

the showers are good, strong wifi and nice breakfast

friendly staff, beautifull location and nice breakfast

amazing breakfast, location and vibe

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

beautiful gorgeous setting, clean best breakfast in tropical garden! ;)

great wifi

flowers everywhere even on the breakfast buffet, which was so delicious

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

there is no breakfast provided and/or available in the morning

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

there s also a well-equipped gym they give you passes to which is next door to the hotel

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed

very nice hotel, very good gym, excellent breakfast, magnificent roof top, very friendly staff

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

comfortable bed nice rooftop good wifi

spa was out of action, you had to pay for the sauna

the wifi on the rooms was bad.

breakfast was really generous and the evening meal delicious

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

great breakfast included and free drinking water