uncomfortable pool lounge chairs and variety and quality of the food was lacking.

no where for kids to swim after 6pm other than the ocean

of restaurants, pools and bars

should have better wifi. needs fridges in rooms.

by far breakfast was the best, omelettes and fruit...water views and good seating options

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

the bar has no drinks other than margaritas and the sort no cocktails at all

breakfast was excellent

there is a gym and spa on the property

full kitchen and super market 8 minute drive away

that there was no room service. and the coffee maker was dirty

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

kids were entertained

the views were amazing, the spa was heavenly, and the beach was breathtaking

junior suite should have two chairs and a kitchen

great service kids friendly and great food and staff

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

kids had fun

the pool was also lovely

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a

the pool area looked like a waterpark full of kids

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the

snack bar has the same food every day

the food, pools , activities, breakfast

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

spa didn t reply to requests

i found the beds were very comfortable and room service was excellent

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

need to supply a few rubber mats around the pool area especially

no room service, & only limited cold snacks available after

the overall size of the property, the pool area, beach

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and

my room was a little loud due to proximity the pool

long line ups at the bar to get any sort of refreshment, including water

if you re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana,

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

kids pool is fantastic friendly staff great food

there is only one bar open for most of the day which is so far from everything

and ended up with 3 beds (as a solo traveler) as my original room was on the ground facing the parking lot where

they also had entertainment at night both for adults and kids

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

long line ups at the bar and bathrooms unable to get in to all of the restaurants

sports bar was horrible

room was great. loved all the pools and restaurants.

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

the spa staff was not available on some afternoons because they were in training sessions

the snack bar a la carte food was delicious and fresh

placed in a until that was bigger but look out to a roof of the building next door*** 2) the free wifi didn

room service, the min bar only has two cans of beer, two cans of water and two cokes

our neighbours had ordered room service the last few days for dinner

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

we also had a massage at the spa which was very good

experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers

there was a blackout for several ours are which caused the water slide don't work, also the kids zone

- very bad staff attention in pool - only 2 available cars for transporting guests

pools are small, basically for kids or to stand there

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

cleanliness, room with private pool

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

kids stuff

good for kids.

exceptionally loud 'boom boom' music at the kids pool was excessive - not a good experience

the spa day. the employees in the spa.

in the pools, management needs to buy more shades; the rooms are showing needs of renovation; wifi not the best

- i asked for room service at 11pm and the response was that this request is with an extra charge

the breakfast was good.

the door to the room service return was not very secure and left me feeling unsafe

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

great pool and swim up bar

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid

only one outdoor bar, one side is swim-up

t overly large), pool deck did a nice job spreading people out around a large area

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa and hydrotherapy was nice

spa was great!

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good

selection of american and mexican breakfast items

) in the only bar they had it the bartenders would act like they didn t know what i was talking about

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

plus weight room and spa are convenient

performances (mostly 9 pm) were too late for our kids so we didn't catch any of them

breakfast and dinner main buffet meals were only adequate at best and the buffet seating was

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast

clean, staff, ac the spa and overall the private beach!

+ beach + spa

the spa charged me for cancelled services

check out, another guests spa bill was added to our room

full kitchen

convenient location and parking lot

few extra $ -allowed us to check in early and store our bags for the late plane departure -great breakfast

was good, the kitchen staff was great

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

it s a family hotel so be ready for kids and a lot of people in the pool

-: the spa is very very

good gym

lovely infinity pool with spectacular view of the pacific ocean

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

breakfast in the restaurant was good every morning

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

beautiful rooms, beach, pool

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

beautiful spa with a cold dip and giant relaxation area

food and amenities for my kids.

they said i have to pay extra for the kids

kids' club was awesome, as were the staff who worked there

just more attendance in kids area at the balinesa area.

breakfast buffet, the bedroom size, the bed quality and the spa service

the spa was exceptional as well

she booked us a cabana, a romantic diner for two and spa and massage

it was great but the food was just ok and the pool service wasn't great

as far as the pool service at the 6th floor we would like to congratulate gilberto his service was excellent

the services at the spa were ridiculously overpriced

we really enjoyed the spa and watersport activities

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the spa & hydro massage therapy was very pleasant and staff was exceptional

food was great. staff helpful and happy. spa massage was very good!

the magic show was the best for having kids be engaged and watching every movement

got sick the first day from eating something or drinking an iced drink at either restaurant or bar pool, so the

selection has a great pool and poolside food options

kids loved it

the upgrade of family selection is worth it for room service if you have kids

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

location is perfect, staff was really nice and the kids club was great for my girls

kids club activities were non-existent

walk to the pool was easy and the beach wasn't far either

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the

pool was not vibing. more music and they close bar way too early.

bringing their own music to the bar which conflicted with the resort music

pool was not vibing. more music and they close bar way too early.

however, the coffee at breakfast was good

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got

great place to get away and relax. spa is awesome!!

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

wifi was great throughout the resort

say enough of the rooms , staff , food if you want to relax , avoid the noise , masses , crowded pools and feel

spa wasn t heated.

sometimes be bouncing a golf ball on the floor above us.

extra comfy beds, awesome gym for a hotel

great restaurant across parking lot

beds comfortable pool deck great on site parking ! great hotel well priced!

i thought the room service option as food were great. the cleaning service was great also.

at the pool bar spoke very good english and made great drinks

bar 2nd floor

mannered, they allowed us to keep our luggage a few hours in their luggage room, they allowed us late check out

located near airport, clean facility, great wifi, comfortable beds

the location is beautiful. there spa is so relaxing and the restaurant foods are so delicious.

only negative review would be that the spa services were extremely overpriced for the quality of the services

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

) if you have the opportunity definitely book a massage and hand out in the spa

nice gym and spa area, although the jacuzzi did not work well

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

breakfast was my favorite

too many kids screaming, splashing, taking up seats, ordering drinks

the food was good but the breakfast could was the same everyday

pool needs maintenance, furniture in the lobby and bar area and theatre are very

the food variety could have been more at the breakfast

of seating, apart from sun loungers around the pools and a very small lounge bar near reception

the wifi is not good. only in the common areas and the signal is quite weak

wifi was not that great

resort itself is massive, with two pools one right by the beach with easy access and a snack bar open for

the cost of the spa treatment. the steam room in the spa didn’t work.

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

were really nice, food was really good (even for a vegetarian), entertainment was great and the spa was fantastic

spa treatments were excellent

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

breakfast had lots of choice

entertainment shows; proximity to massages and some shops; ready taxi service; beach access; pool options; dining

the room service the food was ok but the employees doesn t seem to know the rules even them

a/c in the restaurant a/c not working too well in our room pool & beach bar need extra serving stations and /

spa service was mediocre and it's been taking forever to get the invoices i asked for

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

we used the spa and it was fantastic, other than that i do not recommend staying here

the spa is amazing .

is great, staff is attentive and friendly, the spa was beautiful and had good deals, the rooms were nice with

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made

breakfast was probably the best meal of the day

side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

variety of food was good, breakfast omelette station was good. staff was always helpful

room service food is not good (restaurants are

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

a taco bar would have been nice

i did have a view of a construction site, propane tank and were they throw the dirty bed linen laundry

breakfast and lunch at the havienda were very good

there was plenty of variety of food in the buffett for breakfast

felt that there were too many people for the space the hotel provides around the pool

there’s a lot activities for kids.

breakfast was great.

swim up bar is fantastic and the food was great

spa was great and the staff one of the gardners roberto was great with the birds and the grounds

massage therapist, at bay breeze spa , samantha, was absolutely amazing 10/10

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

loved the spa massages

spa was good but could have had a bit of music while getting the messages

nice spa facilities great buffet breakfast friendly staff

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

spa very good

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15

from the grand, elegant lobby to the beautifully manicured landscaping and pool areas, the property was very

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

the gym was hard to get to and you had to find a staff person to open the door and let you in

spa was closed all week

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

the spa is also nice

the bartender at the swim up bar was great too

the amount of kids out weigh the amount of adults and overtime some of the kids become unsupervised

suite had a kitchenette and there s a soriana grocers right across the street from resort

our room was advertised to have a mini bar and it didn t have one

to play bad music all day long and had rah rah people on microphones and their kitchens and bar staff banging

our room was kept very clean and tidy, and the kitchen was very well equipped for our needs

many pool choices

location and price were great had parking which we needed. close to eveything very walkable

they have golf carts available for rent, which i would recommend for exploring the town for the day

room as are spacious, and the pool was perfect for our toddler

the pool was too warm

nice kitchenette wtih daily coffee provided