hammocks, lounge chairs by the pool and beach, lounging areas

we re talking between 11 pm to 2am, very loud groups , even families with screaming kids roaming around our

only complaint is that the wifi was very weak and didn't really work, which really isn't much of a complaint

wifi worked great

hotel is nice for the price, the swimming pool is good, but there were families with kids, so not so relaxing

it has two pools, small gym, spa and the best staff

great onsite restaurant and spa services- very reasonably priced too

the spa services were also very lovely

the spa was pleasant with the sound of the ocean

the hotel kitchen is great for breakfast , lunch and dinner

the massage at the spa was dissapointing for the price

breakfast buffet too expensive

yoga, lazy river, kayaking, swimming in the ocean and laying out on the beach and by our pool

food and drinks at the restaurants and at the pool is extremely expensive

gym, spa

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

spa very good

nice spa facilities great buffet breakfast friendly staff

water slide for the kids, multiple pools including an adults only pool

water slide for the kids, multiple pools including an adults only pool

one of the butlers, and cesar at the adults pool were the absolute best

breakfast was great

2 you're by the pool and a guy comes by with a large tray and is passing around very little cups (gulps) of

renee at catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good

serving two type of customers, the group that enjoys drinking and partying with loud music on the pool and the

got sick the first day from eating something or drinking an iced drink at either restaurant or bar pool, so the

my 4-year-old son obviously had a blast at a pool

kids loved it

the magic show was the best for having kids be engaged and watching every movement

side of the resort was great for the kids

we really enjoyed the spa and watersport activities

the spa was smelly

we also visited the spa and really enjoyed it

the services at the spa were ridiculously overpriced

the spa & hydro massage therapy was very pleasant and staff was exceptional

the spa was exceptional as well

she booked us a cabana, a romantic diner for two and spa and massage

breakfast buffet, the bedroom size, the bed quality and the spa service

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

the food restaurant was ok, a lot of choices very good at the breakfast buffet

beautiful spa with a cold dip and giant relaxation area

food, all the restaurants are simply amazing, nice kid s pool area, good evening shows, beautiful rooms, comfy

one of my new favourite places and definitely for my kids too

hotel with kids was attached to and shared facilities with an adults-only sister hotel

clean, great activities for kids especially the day care all very secure

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

the location, rooms, staff, breakfast, beach, food, decoration

pool and beach are great for kids

many other hotel resorts, the music is played too loud around the pool

-: the spa is very very

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

room service food was terrible.

good gym

quality of the food in a la carte restaurants was good excellent breakfast

the bubble function was broken in the spa bath

room was super clean and spacious

wifi signal is a bit spotty

the wifi was strong and reliable

with a beautiful view, incredibly friendly and helpful staff, large room and balcony, poolside bar and good

the staff were also incredibly helpful to navigate transportation, spa services, and assist with dining

the pool temperature was a little too cold

the most beautiful view, pool area, and rooms in sayulita, the whole property is breathtaking

the pool was relaxing and they have beer and wine at the bar (next to the pool and kitchen) that you

wifi

the wifi is not

nice lounging area upstairs by the plunge pool

wifi reception was difficult from the room but ok in the lobby area which was comfortable and

keep in mind this is no frills - what i mean by that is there is no tv, barely any wifi connection no pool and

spot to take in the sights and sounds of sayulita while luxuriating on the rooftop, in the pool

and the best view from the rooftop pool

the rooftop pool area had amazing views

beautiful property, well maintained rooms and accommodated early check in

amenities: the rooftop pool is the highlight of the property perfect temperature and never felt crowded

epic views from the rooftop pool, amazing decoration and spacious

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

we also had a massage at the spa which was very good

there was a blackout for several ours are which caused the water slide don't work, also the kids zone

staff also did not enforce adult only areas as kids were in those pools and hot tubs, too many kids running

friendly, the location was super charming and the amenities like the spa, the pantry and the gym were really

the pool was too warm

great location! easy walk to downtown. staff were always cleaning! pool was nice and warm.

and location are perfect, beds are comfortable, friendly staff, heated pool

bright clean and the pool

wasn't accommodating, like for parking for our cart

all of the staff, especially the breakfast staff and manager were so lovely and food was delicious

as well, the parking is good but the floor is dirt, so sometimes we would find mud if something had gotten wet

the only thing i would say could be better is breakfast

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

pool is great for kids, access to private beach, closeness to city center, very friendly staff.

the spa staff was not available on some afternoons because they were in training sessions

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

we had a kitchen we couldn t use, they don t supply anything

able to find room around the pool with few people arriving early to save a spot and not use until much later

and some servers at the breakfast and dinner

also the pool was in the shade the whole time but i just happened to visit when it wasn t the warmest time

there was no ac and wifi was very limited to reception or standing at the

friendly and helpful staff, very cool and relaxing space, nice communal areas, great little pool and nice rooms

have canned drinks for purchase at the front desk in mini fridge for pool guests

location immaculate perfect pool beds and pillows wonderful staff was so kind and

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a

music in bar way too loud early & all day

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

gorgeous rooms; layout,pool

a lovely pool, very comfortable bed, roof top hot tub and seating area and super friendly staff

were no lounge chairs at the pool, just sit up chairs

no wifi. but several establishments don't have wifi there.

i enjoyed having the small pool to cool off in, when the afternoon was hot and my wifi worked well

rooms and they had water available for refills- easy to get to and we would stay there again:) pool and hot tub

the bar tender was great and the seats are super comfy

wifi constantly did not work, no tv,

the roof top pool is incredible

the bar downstairs is fantastic as well

is a school next door so if you are looking to sleep in you ll have the sound of kids playing in the morning

atmosphere was spa like.

the breakfast was delicious and particularly enjoyable on the terrace with all the great flowers

loved the room, pool and breakfast

com says free parking

it would have been nice to have a bar fridge in the room

bowl, the ac in the room, the availability of beach towels and a beach umbrella, and access to a pool a block

breakfast was incredible, some of the best food we had during our entire stay was at their organic

excellent breakfast included. best blanca tequila ever. beyond gorgeous decor.

absolutely no wifi for the 48 hours we were there

breakfast includes a delicious fresh fruit cup with homemade yogurt and granola

for longer stays i would definitely make use of the shared kitchen, which has everything you'd need for cooking

kitchen area could use a few upgrades, and the hot water seemed to not work but only when i wanted

small room but had good ac, my own bathroom and easy access to the kitchen which was always

the kitchen utensils were moldy and half (or completely) broken

spacious room, comfortable bed, quiet, shared kitchen, location

right next door is an absolutely amazing yoga studio (el star) with incredible spa services at a great price

the pool was clean and refreshing, surrounded by comfy loungers, and we received excellent service from

there is a need to maintain the quality of the kitchen, bathroom and stairs.

wifi is not reliable, but when it s good it s good

our room had a small kitchen and everything worked well and the utensils where like new

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

i wish the pool was open later it closed at 9:30 pm

also could use more lounge chairs by the pool and stringer wifi

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

beautiful and simple decor, great pool, spacious rooms, very clean, great rooftop view!

laundry service, tour company) it was beautifully designed for comfort and serenity with a garden pool and jet

kitchenette with sink

the bar was under construction so beverages pool side available.

the staff was great. the pool was nice. the location was great.

was problem with the wifi the first day, but the staff addressed this and there were no problems after that

could use some more wifi zones

maybe expand the wifi into the bar areas

very clean. long opening hours for each meal. boogie boards for kids. large property.

the kids liked the desserts

the snack bar needs to have more selection of foods

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

the kitchen was well equipped

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

kids were entertained

the spa is exceptional

at least in 2402b spa was great beach guys were good

setting, lovely facilities, great spa experience

grandchildren went there for kids club and loved every minute of it

breakfast buffet food was fine, not excellent

the views were amazing, the spa was heavenly, and the beach was breathtaking

amazing pool

and the last surprise is paid wifi

need a snack bar or swim up bar w/food our taco stand out by the pool for quick, and cost effective, bites

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

specially the private pool, bar possibilities, vip room, michael jackson show

no vegan options and the wifi sucked

wifi sucked

was only one buffet so breakfast was super crowded and busy

at breakfast wasn t great

spa didn t reply to requests

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

no room service, & only limited cold snacks available after

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

pool overcrowded,with kids in the pool bar running & jumping

the overall size of the property, the pool area, beach

3) at almost very beginning of the stay i left my hat somewhere in the pool area for 10 min and it was gone

breakfast buffet was killer

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing

long line ups at the bar to get any sort of refreshment, including water

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

the beach and the pools were beautiful

oh, and all the bar staff and basically everyone that works there are amazing

for kids its super easy and there is lots to do

was pretty good, amazing food, cool pool (a little bit dirty but ok), comfy rooms and a fun animation team with

additionally, the beach and spa services were excellent

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

kids pool was closed, no prior notice & they knew we were coming with kids

liquor in the room bar was so bad it was untouched

the pools and facilities in general are always very clean