the pool was perfect and we really enjoyed the rooftop area

weak wifi, noisy on weekend

the wifi is not

wifi was not working in my room

the hotel hafa bar and drinks were the best we ve ever had

what really stood out was the stunning rooftop pool with incredible views of the town and ocean a perfect

not expect to share a balcony and the kitchen with other residents but it was fine in the end, very friendly

amenities: the rooftop pool is the highlight of the property perfect temperature and never felt crowded

location, pool, concept, music instruments.

stairs to pool could be tricky for some

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

pool is beautiful and huge

kitchen was a bit short-staffed causing delays.

breakfasts, however the kitchen and chef are very nice

food at pool /beach bar was very good

and location are perfect, beds are comfortable, friendly staff, heated pool

the pool is fun for families wanting to hang by the pool and in the little garden area but it can be

clean rooms, spacious, nice pool area

room as are spacious, and the pool was perfect for our toddler

the pool was too warm

the bubble function was broken in the spa bath

room was super clean and spacious

we parked our car in the hotels secure parking garage

the wifi was a little iffy at times.

pool was great as was the food at the hotel

the staff were also incredibly helpful to navigate transportation, spa services, and assist with dining

pool was great to relax in at night

the pool temperature was a little too cold

we stayed for four days and many times chose to stay in the hotel and in the pool to relax instead of going

the rooms are stunning and you can't beat the view from the pool deck

the pool is perfect sized and salt water

nice pool in the back, and sunny patio in the front upstairs

small swimming pool but beautiful and quiet to take a relaxing splash after a sunny day at the beach

better wifi, and accessibility to plug in your golf cart rental (the main mode of transportation around

friendly and helpful staff, very cool and relaxing space, nice communal areas, great little pool and nice rooms

i enjoyed having the small pool to cool off in, when the afternoon was hot and my wifi worked well

what a nice stay we had, quiet, clean, confortable, the pool a plus! we recommend it 100%.

only thing i could comment about is that wifi does not go all the way to the top floor, so you have to come down

no wifi. but several establishments don't have wifi there.

is a little difficult for good wifi signal to the top floor in the rooms, through the concrete

wonderful hotel, staff and the pool abs roof top were amazing

the bar tender was great and the seats are super comfy

the rooftop pool is gorgeous (and a little chilly) but wonderful

we loved the food we ordered from the bar menu on the rooftop

wifi worked really good, that is not normal in san pancho

to go to a separate location for the pool is a chore

moved here from our original hotel because we needed good wifi for working - the staff was fabulous, the detail

cup of life breakfast that was included was awesome! staff very nice & make u feel welcome.

wifi strength could use a boost

it's a walk to the pool but it's big and is in a stunning hidden garden

atmosphere was spa like.

a delightful spot, the staff are extraordinary, breakfast is delicious and the sparkling pool is most refreshing

great daily breakfast. staff was superior. quiet .

beautiful building, lovely flowering vines, nice breakfast, street parking

parking in front of the hotel was somewhat limited.

the room has ac and there's access to the kitchen

well stocked kitchen and free water available

the kitchen utensils were moldy and half (or completely) broken

small room but had good ac, my own bathroom and easy access to the kitchen which was always

kitchen area could use a few upgrades, and the hot water seemed to not work but only when i wanted

right next door is an absolutely amazing yoga studio (el star) with incredible spa services at a great price

room well decorated and the mini kitchen had everything needed

perfect location. comforable beds. beautiful pool.

the bed was comfortable, and the kitchen was well-stocked with everything you need

the pool and the quiet vibes. lovely and clean.

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

wifi is not good in all of san francisco/san pancho - not the hotel's fault, but challenging to

i wish the pool was open later it closed at 9:30 pm

pools and jacuzzies /they are total 3, one down and 2 at rooftop

jacuzzi, room and decor, coffee shop close by, walking distance to everything in san pancho, parking for

comfortable beds, clean rooms, nice decoration, good swimming pool and friendly staff.

they have a kitchenette with no trash there also no bulb in kitchen area it's dark

pool water uncomfortably warm

laundry service, tour company) it was beautifully designed for comfort and serenity with a garden pool and jet

the staff was great. the pool was nice. the location was great.

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

nice spa facilities great buffet breakfast friendly staff

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

spa very good

pool, the lobby, the room, and most of all the beach, it was just perfect

12 hours this caused confusion, no the best response to needs, for instance, there was only one room service

the spa was pleasant with the sound of the ocean

it has two pools, small gym, spa and the best staff

the spa services were also very lovely

great onsite restaurant and spa services- very reasonably priced too

boutique hotel with a private beach and epic pool views

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

staff for childrens activities were very kind to my kids and we enjoyed the japanese restaurant but found it

also the snack bar and pools by our room were closed for renovations but we knew this prior to booking

very nice room - very nice attention in front desk, restaurant, reception bar and tepanyaki - food was

beautiful spa with a cold dip and giant relaxation area

food and amenities for my kids.

kids' club was awesome, as were the staff who worked there

clean, great activities for kids especially the day care all very secure

just more attendance in kids area at the balinesa area.

kids loved it

the family pool was perfect for our kids who are not very confident swimmers yet

kids loved it

the magic show was the best for having kids be engaged and watching every movement

side of the resort was great for the kids

the spa was smelly

we also visited the spa and really enjoyed it

we really enjoyed the spa and watersport activities

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the services at the spa were ridiculously overpriced

the spa was exceptional as well

she booked us a cabana, a romantic diner for two and spa and massage

breakfast buffet, the bedroom size, the bed quality and the spa service

if you aren t in the hyatt premiere you can t go to the premiere pool on the top floor, so you have one

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

the spa staff was not available on some afternoons because they were in training sessions

some of our favorite staff still working there; argentina at the restaurant, joaquin at the pool bar and a couple

parking, didn t like the way we needed to wait for a shuttle to pick us up to go get our car or

breakfast was very little, food was hit and miss and we struggled with language barrier

we had a kitchen we couldn t use, they don t supply anything

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

the pool the beach, the ambiance

what was done to the adult pool area was so perfect and allows for more adult relaxation

breakfast does not have a very attractive menu and everyday they were playing brazilian music

the food at the restaurant next to the bar was just ok

secure parking at the hotel was great to have

to take over the pool area with no prior warning - we had a group of over 30 people & loud kids

to take over the pool area with no prior warning - we had a group of over 30 people & loud kids

wifi worked great

we re talking between 11 pm to 2am, very loud groups , even families with screaming kids roaming around our

the massage at the spa was dissapointing for the price

breakfast buffet too expensive

catered to kids and have a great kids club

breakfast buffet was too expensive

there should be a kids pool area

-: the spa is very very

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

great bar tender.

room service food was terrible.

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

music in bar way too loud early & all day

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

one of the highlights of staying at hotel ysuri is the poolside experience

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

gorgeous rooms; layout,pool

all three pools were beautiful but the tile at the water line, along with the pool depth placards, were in

renee at catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good

the pool was great

breakfast was great

breakfast was wonderful

this is a super special place whether for families with little kids or couples seeking quiet and refuge

to sign tabs all the time even when the meal was included like breakfast just so they could ensure tips for

the food, views, service, architecture, spa, gym

the only time this was a real issue was ordering room service

the only issue we had was with our private plunge pool

no where for kids to swim after 6pm other than the ocean

the kids liked the desserts

nice to have the salad bar for lunches

by far breakfast was the best, omelettes and fruit...water views and good seating options

the place is very nice the parking

the spa is exceptional

at least in 2402b spa was great beach guys were good

setting, lovely facilities, great spa experience

hotel is very nice and the staff is very friendly and helpful the breakfast is very good services provided by

plastic cups and container for room service is unacceptable

there is a gym and spa on the property

that there was no room service. and the coffee maker was dirty

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

there is a gym and spa on the property

kids were entertained

the views were amazing, the spa was heavenly, and the beach was breathtaking

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge

the gym

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

great service kids friendly and great food and staff

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

pool was wonderful and the beach was pleasant

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception

spa didn t reply to requests

wifi was a little inconsistent, but overall very good.

i found the beds were very comfortable and room service was excellent

the pool opened at 10am. maybe earlier.

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.