while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

wifi good for me the price was little high for a week night but i would highly recommend and

nice room, clean, various breakfast and close to the city center

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

breakfast could have had more selection and the bar could have been open in the evening

also pet friendly location, we travelled with a dog

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

no pool but we located very nice public outdoor pool about 2kms from hotel

wifi did not work on second floor where i stayed

car parking at rear plentiful but should have been secure

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

helped with the wifi and found me a restaurant that delivers to the hotel

parking is very easy

room was located near to a late night bar that is very noisy until 3 am

good wifi connection as well

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet

breakfast was lovely and varied

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

there was no breakfast serve.

the wifi could have been better, the neighbouring bar was very noisy.

the wifi could have been better, the neighbouring bar was very noisy.

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

hardworking polite helpful staff behind the bar downstairs in reception

hot tub in the spa could have been a tad warmer

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic but plentiful

we had a great sunday night at the bar chatting with him

breakfast was also good

stay and great breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

like the property friendly staff, nice food, nice relaxing pool

of the features in the pool didn t seem to work

the pool was really nice, there were several options for the breakfast.

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

spa was very nice and relaxing, also the views and the green surroundings

location spa breakfast

30 staff friendly pool closed spa good but difficult to book

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

the style of the hotel is unique, the location is good. the parking is free.

wifi password was not easily visible

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

spa is not available unless booked in advance and costs 15 eur per person (this info is not in the

in winter it was quiet so we had the spa all to ourselves

was very cold at the main space at night

our room was spacious, and had a wonderful view of the lake

very friendly manager and breakfast room staff

really good breakfast

breakfast was sumptuous

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

breakfast was delicious and filling

great pool with beautiful views

very thin walls. noisy guest, uncomfortable bed, bad wifi.

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

the place needs some refreshing, the swimming pool was overcrowded and not very clean

amazing location with incredible views, facilities and good breakfast!

we liked the bed comfort and the spa bath

room service food was quite good

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

booked this hotel for its proximity to the airport, maybe we were very nieve to not realize what adults only

i enjoyed the parking arrangements too

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

gym was nice and clean

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

one of the plates in the snack bar was quite low quality for such a place.

good spa facilities. decent facilities.

paid to go to a pool nearby as the information on booking

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which

wifi in our room was very weak

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

wifi was not good. didn t work most of the time.

us in within 1 minute with no information and when i asked questions about where the room was and breakfast,

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral

concept of double stage lodgement with 3 rooms and small kitchen was interesting

it even had a small kitchen which of course we didn't need but lovely to have that option

breakfast ok with just a few options. good wifi and very nice staff.

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

a mini bar in the room is advertised but there was nothing in it

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

a lovely restaurant bar beside hotel (castizo)

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

room service never answered the phone when i called to order dinner.

no room service

fact that room service was only available during restaurant hours

very good infrastructure, clean, good breakfast, goos wifi

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

lack of room service after 11pm (arrived at 11.05...)

also, it's a pity that the spa wasn't open

room are spatious enough to double as an apartment and the staff are extremely helpful

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

spa and outdoor pool were not included in price

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

good staff, bar food was ok. rooms very clean. gym was ok

and friendly throughout the stay (for example, i mentioned to the front desk staff there was no bar soap in my

a gym would be nice

the roof terrace with pool and location.

staff at the desk were extremely helpful, the rooftop pool and bar were gorgeous and the rooms were lovely

the room service is super nice

gym needs an overhaul. brill apart from that

loved the pool only pity they closed it for a season so could not enjoy it that much

wifi was useless, no plug in the sink, no english t

good wifi connection, nice staff, good location

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

wifi poor and safe broken

not so clean and wifi did not work in the room. i had the 315.

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

that spa was overpriced. 30 euros for 45 minutes.

the spa was a bit overrated in my experience, so i probably won't repeat that

wanted to have massage but the spa was closed

the spa was cool & the suite was exceptional

spa was not working

the spa was not available

spa facilities were out of order during our stay which we were very disappointed about due to it

spa facilities very basic and should be open all of the time for free. breakfast over-priced.

and the spa was not available

if there was an offer of disposable underwear for spa this hotel was 10/10

very small spa pool only a couple can fit comfortably.

service staff spa food location

particularly the girls in the spa and lifeguard

couldn t enjoy the spa voucher (included in the level services) and the pool

spa treatment was below average

no free access to spa area.

spa prices and timing

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

food. gym. location. room.

hotel has suites, which means a spacious room with a small kitchenette

evening reception staff, gentleman on was not helpful when l tried to order room service

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

wifi kept disconnecting sometimes and took a few tries to reconnect, but other than that the wifi

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

shame no pool or spa to relax ud83dude14great

the program of the swimming pool finish too early, at 19 o'clock.

the breakfast selection is really good and delicious

staff, reasonably priced room service, excellent breakfast, very comfortable room

the wifi on my phone worked well - the wifi on the laptop did not work at all.

they dont have spa n massage

small criticism was a faint sewer smell in the gym showers but probably undetectable to most

the staff was friendly and the breakfast was great

find the numbers for reception or room service so had to go down and ask

fast wifi