hot tub in the spa could have been a tad warmer

room and the breakfast.

we had a great sunday night at the bar chatting with him

despite being little unhappy with the noise from the bar (it s me really), they offered an upgrade to beautiful

hotel, great staff, continental breakfast was okay for us

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

there was no breakfast serve.

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

room was located near to a late night bar that is very noisy until 3 am

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

the wifi was terrible and extremely poor

there is a bar with good coffee where you can access from the hotel

spa was very nice and relaxing, also the views and the green surroundings

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

30 staff friendly pool closed spa good but difficult to book

the spa was not open when we stayed as we were out of season

welness/spa is poorly equiped and expensive

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

the pool is fantastic, the garden is perfect

wifi password was not easily visible

the style of the hotel is unique, the location is good. the parking is free.

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

was very cold at the main space at night

our room was spacious, and had a wonderful view of the lake

spa is an extra charge of 20 per person

at the end of the stay we were charged eu 50 for spa services

the place needs some refreshing, the swimming pool was overcrowded and not very clean

pool with a beautiful mountain view, open in the summer

e showers around pool not working

also, wifi did not reach our room, so we had to go to the common areas to us it

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

of the features in the pool didn t seem to work

excellent spanish breakfast

like the property friendly staff, nice food, nice relaxing pool

the restaurant is also very nice quality and a great breakfast included

advertised indoor and outdoor pool closed without notification prior to booking

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

the wifi could have been better, the neighbouring bar was very noisy.

hardworking polite helpful staff behind the bar downstairs in reception

the wifi could have been better, the neighbouring bar was very noisy.

breakfast, location and stuff

breakfast was sumptuous

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

exceptional breakfast! very fresh and delicious.

- parking - reception area

helped with the wifi and found me a restaurant that delivers to the hotel

no wifi in rooms, only communal area.

they also have a big garden and plenty of space for parking

it's located right nearby the road and has the parking which is good

we liked the bed comfort and the spa bath

parking and that's it.

the room service waiter was rude

room service food was quite good

very clean well appointed rooms. lovely breakfast.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

bed was comfortable and the food i ordered through room service was better than expected

no 24 room service

property claims to have a sauna and gym

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

location, receptionist, parking, good space, big enough.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the terrace could be cleaner and wifi could work better.

pool, short walk to the bus stop

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

pool very refreshing

seasonable swimming pool

we had room service once during our stay, the food was very poor

the pool was closed - but then we were so happy to see the monastery

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

hotel is clean and pet-friendly

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

also pet friendly location, we travelled with a dog

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

no pool but we located very nice public outdoor pool about 2kms from hotel

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

very comfortable bed, great wifi coverage, cleanliness;

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

room service etc

the place was spotless clean, spacious, beds were comfortable, good wifi connection

good spa facilities. decent facilities.

good location to explore the surrounding countryside, great covered swimming pool .

wifi in our room was very weak

that is not well contented with the pool and the lake

the pool is covered but not climatized so it was not open - nov 3z

nothing really. well the wifi wasn't the best.

a mini bar in the room is advertised but there was nothing in it

breakfast ok with just a few options. good wifi and very nice staff.

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no room service

clean rooms and friendly staff, good quality hotel good wifi

room service never answered the phone when i called to order dinner.

bed was comfortable and room was clean. hotel bar and bar staff were cool.

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral

us in within 1 minute with no information and when i asked questions about where the room was and breakfast,

small breakfast selection

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

s not possible to get a coffee until 11 when the bar opens

parking available, good breakfast, nice rooms, wifi. all perfect!

wifi gave me trouble but was quickly repaired. great staff.

very good infrastructure, clean, good breakfast, goos wifi

staff is very supportive, and the rooms were super clean and every day we had room service

spa is not included in the price and children are not allowed to enjoy it

was fab very spacious and comfortable and all facilities in room excellent

spa and outdoor pool were not included in price

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the spa facilities were closed due to covid.

the spa is for extra fee for hotel guests

lunchtime menu was limited. spa was not open all day every day.

nt use any of the spa facilities so cannot rate them

spa was closed during the week. only open at weekends

spa is only open from friday afternoon to sunday which was a bit disappointing and the restaurant

room service is supposed to be 24 hours but when i ordered at 5am it's closed

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

all the staff especially at the bar (:

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

room service was absolutely unacceptable

hotel had no restaurant or bar facility open

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

no restaurant no room service

bar does not open at night and little choice for dinner

food, wine, beer and cold water all there ready to enjoy when we arrived, and for breakfast

he also delivered new batteries (for kids to play the wii games) upon request

house was very attractive and more than roomy enough for our family of four + fully equipped with kitchen,

the cake was a nice surprise and the fruit and breakfast were superb

was a 10, i look for comfort and again a 10, i look for a location away from the city with free parking, again

the spa area

spa center is not well considered- there is no lockers where to leave your personal things, you

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

the spa was cool & the suite was exceptional

restaurant excellent, so was the spa and views from the 26th floor

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

wifi was not available

wifi didnt connect in my room.

wifi is really pathetic in the 3rd floor

not so clean and wifi did not work in the room. i had the 315.

had the only suite which was lovely with a four poster bed and a spa bath

large space and private lift entry

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the

wifi was weak and somewhat sporadic

great location, helpful staff, great breakfast, nice bar and cosy.

free sweets in reception, good wifi and warm rooms

wifi didn't work most of the time

ordered some some food one evening using room service

good shower and wifi

and even for the travelers with kids, like us, great place to explore from

the gym was terrible. the location was a bit far from anything.

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

gym is really poor for those who work out everyday like me

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

cleanliness, nice staff, good facilities, strong wifi, comfortable beds

room service menu provided in the room wasn't actually the menu

a nice pool on the roof, and a small but usable gym on the ground floor

a nice pool on the roof, and a small but usable gym on the ground floor

the pool

i also appreciated the rooftop pool and the convenient access to public transport, making it easy to get into

spa facilities very basic and should be open all of the time for free. breakfast over-priced.

the spa was not available

spa facilities were out of order during our stay which we were very disappointed about due to it

and the spa was not available

stepping down into spa bath to have shower

they dont have spa n massage

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

the kids loved the hotel due to the music theme

pool was busy but very nice with plenty of sun beds

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

location close to everything nice rooms with very comfortable beds and perfect views fast wifi good breakfast

one of our party was unwell and the hotel accommodated an early check in

hotel has a great location, excellent staff, is very clean, has good wifi and a great breakfast

don't expect room service unless you are prepared to have an argument with reception

laundry facilities were a bonus