hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

having the restaurant and bar downstairs was so convenient and dinner was fantastic

bed was comfortable and room was clean. hotel bar and bar staff were cool.

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

close to shopping center, good wifi. friendly stuff

staff is very supportive, and the rooms were super clean and every day we had room service

also the bar has a small snack menu with pizzas etc

was stinking of cigarettes, wifi was awful, bathtub leaked water to the entire bathroom

the room at the laundry door

the prices in the bar also very high and did not the quality

could have more parking space

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

comfortable, nice staff, good breakfast and a small gym

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

no restaurant or bar facilities at the weekend

missed the hotel bar for a drink

good breakfast and good privacy

super recommend the hotel, has clean and comfortable rooms and has pool

we didnt get a breakfast.

everything. breakfast was excellent and private garage fot the car.

the room was very nice and big we love the pool, we will definitely come back

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

hotel had no restaurant or bar facility open

bar does not open at night and little choice for dinner

parking is free, and the hotel s location is convenient for travellers with their own car - easy

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

room and bathroom very clean staff helpful and friendly parking easy

parking area is not

pool was not open.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

wifi not so powerful

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

there is no room service 24 hours !!!

we liked the bed comfort and the spa bath

nice hotel , good parking , good breakfast

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

room service food was quite good

no room service

room service never answered the phone when i called to order dinner.

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

clean rooms and friendly staff, good quality hotel good wifi

wish the hotel had a laundry room

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

good free wifi and room with enough power suplies for computer and charging devices

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

the breakfast was good value for the money. the wifi was always available and fast.

good speed of wifi

wifi wasnt working in the room but it was ok in the reception area

plus laundry facilities

the bar food and coffee were excellent

wifi was great, staff were great and bed very comfortable

the staff where quite friendly and the wifi good

spa bath was amazing

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

wifi was great.

the offer of choices in bar and restaurant for breakfast was excellent

-stable wifi

there is a gym and a small spa which allowed to relax

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

wifi on the first night

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles

wifi works well all over the place

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

fact that room service was only available during restaurant hours

s not possible to get a coffee until 11 when the bar opens

big rooms. laundry service was excellent.

breakfast and terrace are very nice . staff are friendly.

the hotel has a great view at the pool

also added bonus of laundry pay machines around next block

nice cafe next door for breakfast and lunch

sauna and gym area smelled a bit

hotel has suites, which means a spacious room with a small kitchenette

was great and spacious; the bed was amazing; wifi fast and stable

room, plenty of space plus an additional small kitchenette, all very clean

the room is big with simple kitchen and supplies

the breakfast buffet and room service

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise

wifi worked great

wifi was patchy

then to open the door with the app was not easy as we did not have wifi nor data

wifi key worked fine for

particularly the girls in the spa and lifeguard

very small spa pool only a couple can fit comfortably.

service staff spa food location

couldn t enjoy the spa voucher (included in the level services) and the pool

if there was an offer of disposable underwear for spa this hotel was 10/10

wifi is very bad, practicaly never works

breakfast is good

wifi only works for iphones if you change settings ( very complicated )

choice of food for breakfast

breakfast was ok

spa and pool were welcome after the siesta

the pool was misleading, not spa like and too cold.

the spa didn t open until 10am so missed the early swim before the day.

the spa is a lovely place to relax after a day exploring the city

the spa and sauna was free and booked easily from the application, they were incredible

fill your pockets with food from the breakfast selection if that's something you like to do also, bar and

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these

they gave me free mini bar and it was close to where i needed to be.

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

-room service top notch

lovely staff, perfect location. exceptional spa and rooftop bar and restaurant amazing

we tried the spa and used the front desk to book cars to restaurants and the airport with no problem

not ideal to access roof bar and spa from outside but not enough of an issue to spoil enjoyment.

very beautiful and modern hotel with great facilities (the spa is very enjoyable) - very central location -

the spa is great for a city hotel

room w a balcony and spa tub which was enjoyable after a long day walking around madrid

roof top terrace and spa amazing! beautiful views

com photos made it appear that the hotel had spa/jacuzzi facilities

paid extra expecting some form of spa access because we were extremely tired, and it didn t even need to be

spa jacuzzi was a lovely touch and the location of the hotel was very good for the metro and for