wifi password was not easily visible

the style of the hotel is unique, the location is good. the parking is free.

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

welness/spa is poorly equiped and expensive

the spa was not open when we stayed as we were out of season

location spa breakfast

30 staff friendly pool closed spa good but difficult to book

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

the spa was exceptionally expensive for a basic pool/spa/sauna

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

was very cold at the main space at night

our room was spacious, and had a wonderful view of the lake

breakfast limited to bread and coffee

the swimming pool is pleasant when temperatures are high

pool with a beautiful mountain view, open in the summer

location is awesome and how peaceful the nights were. breakfast was ok.

amazing views. the swimming pool was a paradise.

the restaurant is also very nice quality and a great breakfast included

the pool was really nice, there were several options for the breakfast.

place with a magnificent view, excellent staff and amazing breakfast

like the property friendly staff, nice food, nice relaxing pool

nice view but the breakfast was nothing special, no vegetables again.

comfortable bed well equipped kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

was good, washing machine and complete kitchen

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

not a lot of place in the parking

i loved the pool and the garden

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

breakfast was the best we

the wifi could have been better, the neighbouring bar was very noisy.

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

the wifi could have been better, the neighbouring bar was very noisy.

hardworking polite helpful staff behind the bar downstairs in reception

very friendly manager and breakfast room staff

really good breakfast

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

hot tub in the spa could have been a tad warmer

wifi is working very well and we were able to use our computers efficiently for online meetings

room and the breakfast.

breakfast was basic but plentiful

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

car parking at rear plentiful but should have been secure

- parking - reception area

had lots of parking and in excellent location for mountains and nearby town

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

good spa facilities. decent facilities.

good location to explore the surrounding countryside, great covered swimming pool .

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

that is not well contented with the pool and the lake

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

internet wifi was unreliable no parking breakfast buffet unimpressive

room only had one towel because the laundry delivery had been delayed

no attendant to help and room service guy was not very friendly

no bar or restaurant.

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

a bar cafe next door with tables on the pavement

hotel is clean and pet-friendly

breakfast was in a bar next door with bad service and a minimal breakfast

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

no pool but we located very nice public outdoor pool about 2kms from hotel

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

the terrace could be cleaner and wifi could work better.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

pool, short walk to the bus stop

we liked the bed comfort and the spa bath

very clean well appointed rooms. lovely breakfast.

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

i enjoyed the parking arrangements too

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

gym was nice and clean

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

bed was comfortable and the food i ordered through room service was better than expected

one of the plates in the snack bar was quite low quality for such a place.

that the spa wasn't open during the week days only on weekends

spa is only open from friday afternoon to sunday which was a bit disappointing and the restaurant

lunchtime menu was limited. spa was not open all day every day.

spa was a bit of a letdown

spa dont work every day

decent rooms and wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

good wifi and ok breakfast

she leaves plenty of food in the fridge, more than enough for breakfast

food, wine, beer and cold water all there ready to enjoy when we arrived, and for breakfast

apartment is across the street from some kind of teen club and the friday night we stayed there, kids were out

we were traveling with young kids and the house even had toys and books for them to play with

when we entered the rooms, sitting room/kitchen, the bedroom and bathroom, all were exceptionally clean

had the only suite which was lovely with a four poster bed and a spa bath

large space and private lift entry

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

very basic with no tea/coffee in room or room service. no porter services

and even for the travelers with kids, like us, great place to explore from

the latter understandably because it was new year, but kids running up and down corridors was really not on

wifi didn't work most of the time

gym wasn t very good and treadmill didn t have a power cord

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

laundry facilities were a bonus

hotel has a great location, excellent staff, is very clean, has good wifi and a great breakfast

don't expect room service unless you are prepared to have an argument with reception

doing the reservation one of the filters ive selected was to have a swimming pool

location perfect and we loved the spa circuit

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa

the staff were all fab and the spa was lovely after a day

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

the spa facility was excellent and reasonably priced

the room was lovely; bathroom was spotless with a spa type shower

brilliant location. luxury spa for two in the room. valet parking.

loved the spa bath

spa bath, double shower and quality toiletries

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

spa facilities were amazing, excellent value

the spa didnt have space available and needs to be cozier and the breakfast was already closing the

we paid for the spa which seemed expensive at around fifty euro but ended up having it all to ourselves for 2

use of the hotel spa was not included in the price.

despite the building being quite modern it still has great style and the spanish feel

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

ample, covered parking

beds comfortable & good wifi everywhere

stay in a parador again ,staff couldn t do enough for you the restaurant food was good ,wifi was good,parking

the cafe by the pool was so so

disappointed that the pool didn t open until 12 noon

everything was excellent despite unusual layout the pool was incredible

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good

pool, decor, good breakfast

room service never answered the phone when i called to order dinner.

a lovely restaurant bar beside hotel (castizo)

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

lack of room service after 11pm (arrived at 11.05...)

wifi gave me trouble but was quickly repaired. great staff.

fact that room service was only available during restaurant hours

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

room are spatious enough to double as an apartment and the staff are extremely helpful

was fab very spacious and comfortable and all facilities in room excellent

the nq bar at the spa and gym club was always closed, but i wanted to try something there

spa and outdoor pool were not included in price

spa is not included in the price and children are not allowed to enjoy it

all the staff especially at the bar (:

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

a gym would be nice

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

the spa area

spa is small

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

that spa was overpriced. 30 euros for 45 minutes.

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

the spa was cool & the suite was exceptional

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the room itself was ok but the wifi connection was weak and sometimes i couldn t get it at all

wifi was useless, no plug in the sink, no english t

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

good wifi connection, nice staff, good location

also wifi is terrible, the signal comes and goes from time to time

would have been good to know that the pool was shut before we arrived

hotel facilities are great (swimming pool and gym) rooms size was perfect and staff was super friendly, definitely

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a

wifi a bit intermittent

the restaurant was closed and they do not have room service

lobby bar closes too early for a hotel

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

the pool

there was not price list on the mini bar and we were a little chocked at check out.

they dont have spa n massage

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

s just that the pool was very very cold even when it s sunny day

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

stepping down into spa bath to have shower

the spa was not available

the spa center is not working.

spa was not working

spa facilities were out of order during our stay which we were very disappointed about due to it

spa prices and timing

spa treatment was below average

no free access to spa area.

great bar and restaurant

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen