spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

the pool is fantastic, the garden is perfect

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

clean free parking available nice views

wifi did not work on second floor where i stayed

it's located right nearby the road and has the parking which is good

helped with the wifi and found me a restaurant that delivers to the hotel

had lots of parking and in excellent location for mountains and nearby town

the wifi could have been better, the neighbouring bar was very noisy.

the wifi could have been better, the neighbouring bar was very noisy.

t get a room facing the front unless you are a night owl, the terrace bar is right underneath

hardworking polite helpful staff behind the bar downstairs in reception

was good, washing machine and complete kitchen

there was no breakfast serve.

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

excellent spanish breakfast

advertised indoor and outdoor pool closed without notification prior to booking

the pool was really nice, there were several options for the breakfast.

stay and great breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

spa was very nice and relaxing, also the views and the green surroundings

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

30 staff friendly pool closed spa good but difficult to book

the spa was not open when we stayed as we were out of season

the style of the hotel is unique, the location is good. the parking is free.

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

super slow and disconnected repeatedly it is not reliable, while their moto: home is where the wifi can be

wifi password was not easily visible

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

there is a bar with good coffee where you can access from the hotel

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

spa is not available unless booked in advance and costs 15 eur per person (this info is not in the

was very cold at the main space at night

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

spa is an extra charge of 20 per person

at the end of the stay we were charged eu 50 for spa services

really good breakfast

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was sumptuous

wifi

the breakfast was outstanding, which is unusual in my experience

a breakfast of only juice and coffee and bread/croissants & jam, (or with olive oil and tomato) is

it was very beautiful to see how pet friendly the place is as well

breakfast was wonderful, and the location was tranquil

we had to climb stairs to reception, there was another flight to the bar and restaurant

swimming pool is a bit cold but nice

hot tub in the spa could have been a tad warmer

ubicacion con un supermercado cerca, bar y restaurante para desayunar, a pocos minutos de la estacion de autobuses

room and the breakfast.

before i had breakfast with my group, i woke up earlier and they didn t accept that i could have a cup of

breakfast was basic but plentiful

while it s normal for the spa and pool to be closed during the pandemic, the gym was also closed

it is a classic hotel with good size rooms and a beautiful pool

lack of atmosphere, particularly in the evening. bar closed, no hub - bub.

modern, clean, close to the el escorial palace, good breakfast

no bar or restaurant.

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

also pet friendly location, we travelled with a dog

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

sockets, lights and the router for the wifi was behind the tv and therefore reception was excellent

no pool but we located very nice public outdoor pool about 2kms from hotel

helpful staff an issue with wifi was resolved quickly and pleasantly, and good suggestions for where to

good spa facilities. decent facilities.

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity

the location was good and the room was excellent. the wifi was good.

wifi in our room was very weak

we liked the bed comfort and the spa bath

nice hotel , good parking , good breakfast

we felt like in the clouds and, although we didn t realise when booking why this was an adults only hotel

the room, the room service.

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

bed was comfortable and the food i ordered through room service was better than expected

there is no room service 24 hours !!!

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

wifi was not good. didn t work most of the time.

spa is only open from friday afternoon to sunday which was a bit disappointing and the restaurant

the spa is for extra fee for hotel guests

lunchtime menu was limited. spa was not open all day every day.

spa was a bit of a letdown

that the spa wasn't open during the week days only on weekends

only croasan or tost but tost you must to pay because is not include in breakfast

concept of double stage lodgement with 3 rooms and small kitchen was interesting

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

small breakfast selection

having the restaurant and bar downstairs was so convenient and dinner was fantastic

the bar area was very comfortable

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

needs refurbishment, they advertise gym but all machines are not functional

breakfast ok with just a few options. good wifi and very nice staff.

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

large space and private lift entry

had the only suite which was lovely with a four poster bed and a spa bath

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

good wifi

gym facilities were adequate and the breakfast was good too

and even for the travelers with kids, like us, great place to explore from

gym wasn t very good and treadmill didn t have a power cord

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

the room was comfortable and there was even a gym.

wifi is fast

room service opens the door without knocking.

don't expect room service unless you are prepared to have an argument with reception

staff, location in the city center, rich breakfast, wifi

room service. staff member at night could not speak english

location perfect and we loved the spa circuit

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the spa facility was excellent and reasonably priced

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

the staff were all fab and the spa was lovely after a day

brilliant location. luxury spa for two in the room. valet parking.

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of

the room was lovely; bathroom was spotless with a spa type shower

spa bath, double shower and quality toiletries

loved the spa bath

parking is free and right outside the property

free parking in front of the house and a very quiet

the parking was very convenient - right outside the front door

there was fresh food and an amazing range of breakfast for us in the

good breakfast, easy access, good, safe parking right outside the door.

of things in the spa area that need addressing

wish we could have stayed longer and made use of the spa and swimming pool.

spa facilities were amazing, excellent value

hotel, very welcoming reception, the spa is excellent, the hotel itself is very beautiful, we enjoyed our stay

we paid for the spa which seemed expensive at around fifty euro but ended up having it all to ourselves for 2

despite the building being quite modern it still has great style and the spanish feel

and this was matched by the lack of tea/coffee/kettle in rooms and no guidance on how to order room service or

breakfast was great, and we loved the swimming pool

plenty of car parking space with a nice drive up the hill to the hotel

very pleasant bar / cafe with outside seating area

great pool

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nice garden bar near the pool for an evening drink

great team at the pool, in the bar and restaurant and on the front desk

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it

room service never answered the phone when i called to order dinner.

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

clean rooms and friendly staff, good quality hotel good wifi

staff is very supportive, and the rooms were super clean and every day we had room service

s not possible to get a coffee until 11 when the bar opens

wifi can work poorly sometimes

wifi gave me trouble but was quickly repaired. great staff.

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

no restaurant no room service

hotel had no restaurant or bar facility open

no room service, just a fridge with small amount of items

room service was absolutely unacceptable

spa and outdoor pool were not included in price

room are spatious enough to double as an apartment and the staff are extremely helpful

was fab very spacious and comfortable and all facilities in room excellent

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the spa facilities were closed due to covid.

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

room service was available and room had a mini bar also

room service is supposed to be 24 hours but when i ordered at 5am it's closed

a gym would be nice

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

the spa was cool & the suite was exceptional

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

wanted to have massage but the spa was closed

the spa was a bit overrated in my experience, so i probably won't repeat that

poor wifi signal and sometimes there was not hot water in the shower

wifi was useless, no plug in the sink, no english t

wifi was not available

not so clean and wifi did not work in the room. i had the 315.

wifi poor and safe broken

spa is small

the spa area

spa center is not well considered- there is no lockers where to leave your personal things, you

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

and the spa was not available

the spa center is not working.

stepping down into spa bath to have shower

spa facilities were out of order during our stay which we were very disappointed about due to it

the spa was not available