the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

good wifi and ok breakfast

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

there is no room service 24 hours !!!

no 24 room service

one of the plates in the snack bar was quite low quality for such a place.

we liked the bed comfort and the spa bath

very clean well appointed rooms. lovely breakfast.

the room service waiter was rude

breakfast wasn't that great, i suggest they add fruit to the breakfast plate

room service food was quite good

nothing really. well the wifi wasn't the best.

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

the room was large, clean, comfortable. good desk. underground parking available. good wifi.

close to shopping center, good wifi. friendly stuff

the bar area was very comfortable

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

clean rooms and friendly staff, good quality hotel good wifi

room service never answered the phone when i called to order dinner.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no room service

staff is very supportive, and the rooms were super clean and every day we had room service

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the was no room service option either

the wifi speed can be improved

no wifi connection.

having the restaurant and bar downstairs was so convenient and dinner was fantastic

us in within 1 minute with no information and when i asked questions about where the room was and breakfast,

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes

bed was comfortable and room was clean. hotel bar and bar staff were cool.

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

no restaurant no room service

room service was absolutely unacceptable

hotel had no restaurant or bar facility open

bar does not open at night and little choice for dinner

room was located near to a late night bar that is very noisy until 3 am

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

was fab very spacious and comfortable and all facilities in room excellent

room are spatious enough to double as an apartment and the staff are extremely helpful

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

also, it's a pity that the spa wasn't open

wifi signal in the room was so low that one couldn't connect

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

room was clean, ac was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was

hot tub in the spa could have been a tad warmer

we had to leave before breakfast was served, but they prepared us a breakfast with what they

breakfast was basic but plentiful

before i had breakfast with my group, i woke up earlier and they didn t accept that i could have a cup of

ubicacion con un supermercado cerca, bar y restaurante para desayunar, a pocos minutos de la estacion de autobuses

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

good staff, bar food was ok. rooms very clean. gym was ok

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

all the staff especially at the bar (:

good wifi connection, nice staff, good location

wifi poor and safe broken

wifi was not available

also wifi is terrible, the signal comes and goes from time to time

one of the receptionists was kind enough to let me try other available rooms is i could get good wifi

the pool is small.

the gym is good and the sauna is available as well

the room service is super nice

breakfast was good, room clean and big, close to the park and subway.

wifi connection was rather poor

the spa was a bit overrated in my experience, so i probably won't repeat that

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness

the spa was cool & the suite was exceptional

wanted to have massage but the spa was closed

room had a fantastic view and was clean properly, the breakfast amazing, and you must to try the spa at level

the spa was not available

the spa center is not working.

and the spa was not available

stepping down into spa bath to have shower

spa facilities were out of order during our stay which we were very disappointed about due to it

spa prices and timing

no free access to spa area.

spa treatment was below average

breakfast buffet was incredible

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

they dont have spa n massage

room service i ordered late one evening was really bad i can only assume it was because they were

there was excellent wifi and a powerful hairdryer

excellent breakfast, staff were very helpful, and we enjoyed the rooftop bar.

you have the metro station so close so you can move everywhere, the staff from the restaurant and bar are so

shame no pool or spa to relax ud83dude14great

the program of the swimming pool finish too early, at 19 o'clock.

missed a gym.

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

no gym, and kind of outdated

wifi at this hotel sucks !!!

room service was very efficient and friendly, everything i asked for was delivered in a timely

good value for money, clean, comfortable, room size and gym.

friendly staff and good room service

was a bit disappointed to the fact that there was only slow speed wifi included

if there was an offer of disposable underwear for spa this hotel was 10/10

very small spa pool only a couple can fit comfortably.

couldn t enjoy the spa voucher (included in the level services) and the pool

service staff spa food location

particularly the girls in the spa and lifeguard

hotel has suites, which means a spacious room with a small kitchenette

large room with a kitchen and minibar. clean. wifi worked fine. good value and good location.

the gym could have had more weights options and the breakfast could do with some more veggie/vegan

the room was very spacious and there was a huge terrace. breakfast is very good.

breakfast was nice, but ran out and they did not refill the station and had to ask for more hot

spa access is not included

wonderful spa facilities, very comfy beds and one of the best breakfast's i've ever had!

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for

the spa was great

spa food cleaness

the pool was misleading, not spa like and too cold.

staff were very friendly, with exceptional services from the doorman, the spa staff, and the restaurant staff

the spa didn t open until 10am so missed the early swim before the day.

good location, super clean, great breakfast, cosy spa with gym and pool

the message i sent asking about car parking and spa use went unanswered

wifi a bit intermittent

breakfast was a bonus.

are spacious and comfortable, nice modern design, beds are comfy, room service is quick, stuff is friendly and

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

the bar had no prosecco/ cava last night which was a little disappointing

there was not price list on the mini bar and we were a little chocked at check out.

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

room service is awful

the pool

the gym is to the small side

spa is not free

lovely staff, perfect location. exceptional spa and rooftop bar and restaurant amazing

perhaps access to gym and spa via the main hotel lobby as well as outside access.

the spa is great for a city hotel

the spa wasnt the best.