they didn t have room service for food or meals other than breakfast

the quality of the food on room service was poor.

understand supporting local businesses therefore not providing dining and or room service

and room service knocking on the door

times) at 8

room service with us within 20mins and great quality all round

i had room service and the food was excellent!

delicious room service meal - nicest fish and chips i've had in a long time

overall most of the staff were very good but room service was poor

to complain and do not know how to go about getting a good service etc also when we asked for room service for our breakfast to be sent to us on the tuesday ,it was an hour late

thoroughly enjoyed the room service

no room service and very limited hours for bar/restaurant

views rooms was very spacy and nice staff was so lovely and helpfull room service was good and food was

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

wifi connection only available in public areas and rooms close to reception

the bar was also very nice

the kids loved it and so did we

if i were to stay for work, a better wifi signal is something i would definitely ask for.

8) room very nice and clean, we had the family room which

with our dogs - spent the evening in the heated tent eating a delicious meal (i had sea bass) and kids played out back on playpark / football

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

stylish bar and restaurant, good food, great service

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

we ordered pizzas as room service as we arrived late and these were brought up hot and were decent

they were easy going and arranged for room service so i could relax

with numbers , meal times etc would be helpful in every room and direct dial telephone to order room

very nice lady on reception, bar, room service bless her

wanted to order room service but felt walking downstairs to sort defeated the object

room service was excellent

was clean and comfortable and it was my first time ordering room service and i wasn't disappointed - very nice food

room service quite expensive

big spacious clean room and good room service. friendly and helpful staff.

i ordered the burger from room service and it arrived within 15 minutes, piping hot and absolutely delicious

room service, tv size

staff were extremely helpful and kind, room service was lovely and we enjoyed using the pool

also, when you are staying longer they do not provide room service as replacing used mugs, adding biscuits etc

the young lady at reception was brilliant,as she did everything including waiting on and room service

food is by room service

full english room service in the morning was brilliant, although no toast

it hadn't made it through the system yet; staff were very friendly and when we tried ordering room service from the wrong menu online they bought us a menu in person

touch nice tea and coffee and some cookies too warm welcome when i arrived with the offer of room service at my requested time with a much needed glass of wine as i arrived late

carpet in the room. skipped by room service. average cleanliness

taken and delivered at great speed room-excellent dinner-rather overpriced i would say, also room service and bar meals not available during stay due staff shortage

we had room service which arrived reasonably promptly and i have to say the burger was one of the best

mix up/miss communication about late room service, came home from a 70th birthday and was told non hot food available 24hrs but on

toiletries, the heated bath towels, the little white doilies under the glassware, the view, the room service and the most stunning breakfast complete with white table cloths and fresh flowers and

could not order any food or room service after the breakfast service had finished

the following night we had room service, which was fab

room service set up with local pub which is a great idea until you realise its cheaper to order on

no room service, not even clean rooms, very bad service

plenty of takeaways near by and room service available from local pub

rooms clean and comfortable. room service excellent.

room service didn't come to the room til half 12 and they didn't take out used towels from the bath

as it was room service, i didn t want to bother anyone again so i just scraped as much of it off as i could

the ipads for ordering room service didn t have up to date menus so after ordering staff had to come and retake our long

great facilities! loved room service for breakfast too

we had room service and it was quick and really tasty

room service , cleanliness, spacious room

milk for the tea and coffee in the room would have been ideal and a room service menu too, i couldn't find

the room service app did not work

no dining room service.bar meals acceptable but limited choice

great room service and lovely buffet breakfast

good room service food

quiet and comfortable rooms with tea and coffee making facilities, iron and ironing board, room service and a tv

delicious croque monsieur no longer on the room service menu.

room service was quick and the bar albeit very hot was fast and chilled booze

stay, staff friendly and helpful, room service menu very good, banoffee cheesecake a must try, room lovely, clean and quiet

we had asked if we could get room service but that wasn't an option - maybe that can be considered if people order 24 hours in

breakfast sausage !!!

lovely decorated room, large comfy bed, large fluffy towels, and good wifi

lots of parking

there's lots of outdoor seating and ample parking

plenty of parking and the pub itself was busy and inviting with plenty of seating

i didn't have anything or room service

there wasn't room service but i quite like that because i don't like people going through my stuff

plenty of free parking as well which is becoming pretty rare

swift check in with clear instruction on wifi and parking - free

no wifi access. television hard to use.

very good room service and friendly

i was surprised there wasn t room service during our three day stay but assume that s to keep costs down

room service prompt and dinner delicious

room service charges are a bit too pricey, not much to choose from on menu, in addition to my order

was getting late to go out for dinner with the children so decided to try room service

great room service

lovely staff clean room room service great .

great parking and friendly staff rooms were clean and comfortable beds

location and parking as described

ate in the hotel on thursday evening and service in the bar was attentive and friendly and the food was fresh, hot and very tasty

staff were really accommodating, providing friendly room service on the first night when we had spent a long day travelling

for a two day stay we had insufficient tea and coffee facilities, but we could have asked for a room service which we didn t; only one toilet roll which we didn t notice until late on our

hospitality nice big clean room and bathroom nice big comfy bed good entertainment in bar which is on once a

meal and had planned to enjoy a few drinks and complete some work

wifi coverage was spotty

very friendly and welcoming. free parking and wifi. food and drink good and well priced.

wifi was terrible

very friendly and welcoming. free parking and wifi. food and drink good and well priced.

good parking either in car park or on the road nearby

wifi was a bit unstable but still functional

room service would of made the experience even better but i understand the hotel is in plans of

room service breakfast made for a relaxing start to the day

ordered room service and food was great

nobody ever picked up the reception or room service phone

a little tired, tiny bedroom tv, lack of room service

food arrived promptly (room service) (+) room service was very fast and the food was amazing (-)can be quite nosey, and when i went to check out and pay my room service bill (+) we ordered room service and our food arrived within 25 minutes and piping hot (-)rooms generally overheated. no room service or food service after 9pm. (+)liked that they had a vegan menu for dinner, that you could order room service and dairy free milk at breakfast

only the car parking, but that is part and parcel of it being an old coaching inn.

thing, but the wifi in the cottage did not in fact connect to the internet i don t know why

the breakfast was brilliant and the staff couldn't be more helpful i also like that you allow pets, we

also loved that there was free parking on site

exellent food and room service wifi fast quiet good location to motorway

dinner was delicious and there was room service

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

numbers for reception or room service

and the cook ud83euddd1‍ud83cudf73 came in 30 minutes early to make sure we had a brilliant breakfast ud83cudf73 before going to work malvern show

also proper fresh orange juice at breakfast

extensive parking, easy access

we ate in the bistro bar and had breakfast every day, best breakfasts i have had in a hotel

well stocked bar superb menu and scrumptious breakfast

drove out of her way to buy cigarettes on our behalf after we asked if any were sold behind the bar while we had a meal and drink in the evening

we had a lovely dinner and quality breakfast and a good nights sleep in very comfortable rooms

the evening meal and breakfast were delicious and eaten in beautifully decorated rooms

the bar area was very cozy with great service and the decorations are cool

in the morning we came down for breakfast which was offered to be brought up to our room

perfect place with free parking

breakfast was very good, large room, good parking, nice pub

good parking

breakfast was very good with homemade marmalade and plentiful toast and the cooked breakfast was

particular thanks to breakfast chef for getting full english turned around quickly to allow me to get away for a meeting

good parking and a very good breakfast

would be if they had food service till 11pm with selected room service menu

didn'tsee anything in the advert for cost of room service and extra cost for dog to stay

comfy room was excellent. room service excellent. the staff were spot on.

we had room service, breakfast and dinner during our stay, all of which was on another level!

the staff were friendly and we samples room service which was delivered quickly