with numbers , meal times etc would be helpful in every room and direct dial telephone to order room

they were easy going and arranged for room service so i could relax

we ordered pizzas as room service as we arrived late and these were brought up hot and were decent

wanted to order room service but felt walking downstairs to sort defeated the object

very nice lady on reception, bar, room service bless her

views rooms was very spacy and nice staff was so lovely and helpfull room service was good and food was

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

thoroughly enjoyed the room service

no room service and very limited hours for bar/restaurant

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

could not order any food or room service after the breakfast service had finished

upon check in, we were informed that there was no space in the restaurant or bar, so only room service was available

though tried for weeks to book an evening table we ended up having evening meal in room through room service - quite pricy for what we received -the fish looked like a large jumbo fish finger

mix up/miss communication about late room service, came home from a 70th birthday and was told non hot food available 24hrs but on

toiletries, the heated bath towels, the little white doilies under the glassware, the view, the room service and the most stunning breakfast complete with white table cloths and fresh flowers and

room service didn't answer the phone so missed the full menu.

very good room service and friendly

only minor complaint was i ordered room service and the sandwich that arrived 30 mins later was not the one i ordered

i was surprised there wasn t room service during our three day stay but assume that s to keep costs down

was getting late to go out for dinner with the children so decided to try room service

no room service, not even clean rooms, very bad service

plenty of takeaways near by and room service available from local pub

rooms clean and comfortable. room service excellent.

room service set up with local pub which is a great idea until you realise its cheaper to order on

room service didn't come to the room til half 12 and they didn't take out used towels from the bath

we had room service and it was quick and really tasty

great facilities! loved room service for breakfast too

customer service was exceptional and room service superb.

i had room service and the food was amazing

room service is prompt and the staff are always friendly and professional

staff were extremely helpful and kind, room service was lovely and we enjoyed using the pool

also, when you are staying longer they do not provide room service as replacing used mugs, adding biscuits etc

breakfast was excellent, nice bonus that you can have room service

we were a late arrival

u might be able to sit in bar

room service was quick and the bar albeit very hot was fast and chilled booze

very good room service. comfy beds. lots of choice at breakfast. a very good place to stay!

we had asked if we could get room service but that wasn't an option - maybe that can be considered if people order 24 hours in

i had room service and i sat in the dining room

there was a wedding on so it was hard to get to the bar, had to order room service instead.

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

nice and simple check in and bar staff nice a chatty

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

there wasn't room service but i quite like that because i don't like people going through my stuff

i didn't have anything or room service

there is even free parking out the back

no wifi access. television hard to use.

free parking to side/rear of property

we had to book the pool, the restaurant wasn t open, no room service

whole day of travelling arrived and all i wanted like majority of folks was to shower chill order room service or pop to lounge for light bites

the quality of the food on room service was poor.

they didn t have room service for food or meals other than breakfast

room service and breakfast facilities. rather poor.

to complain and do not know how to go about getting a good service etc also when we asked for room service for our breakfast to be sent to us on the tuesday ,it was an hour late

delicious room service meal - nicest fish and chips i've had in a long time

i had room service and the food was excellent!

after a busy day so did the room service thing, burger and chips was all a bit dry but tasty non the less

overall most of the staff were very good but room service was poor

wifi code in room incorrect

unlimited tea and coffee and but the star of the menu for me was the caesar salad i had in the bar for dinner was amazing - hot juicy chicken and perfectly boiled warm egg made it a salad to

breakfast is plentiful and well cooked and presented

wifi wasn't great

plenty of parking in the car park and even a little community shop next door

vet clean, friendly staff, 24 hour room service, comfy, lots of parking

numbers for reception or room service

really nice meal through room service and room was nice and quiet with a comfortable bed

room service for my colleague went wrong. but i am being picky there.

size of room, room service available, modern rooms comfy bed

great room service

lovely staff clean room room service great .

free wifi

breakfast could do with a bit of a revamp just beans and eggs where the sausages and bacon

could have been a bit cleaner in the room, just a slight dusting. wifi was not great ud83dude12

no phones in the rooms for room service...but staff are at hand ud83dude0a

room service during covid social distancing

room service is an option but had to go to bar to order rather than ringing, ordering from room

it wasn't clear how to order the first night as room service so used

on the friday evening we planned to get room service which shows in the information is available from 9pm until 7am, however, staff at

big spacious clean room and good room service. friendly and helpful staff.

was clean and comfortable and it was my first time ordering room service and i wasn't disappointed - very nice food

prompt room service

room service was excellent

i ordered the burger from room service and it arrived within 15 minutes, piping hot and absolutely delicious

for a two day stay we had insufficient tea and coffee facilities, but we could have asked for a room service which we didn t; only one toilet roll which we didn t notice until late on our

staff were really accommodating, providing friendly room service on the first night when we had spent a long day travelling

we had a few small plates to share and kids had nuggets / dish fingers and chips

good location for visiting bewdley and playing golf

ich i couldn't do as the wifi wasn't working) but after having my food delivered, i sat for approx 40 minutes without ever

perfect place with free parking

no bar snacks or room

everything. breakfast was amazing. room service lovely. history and location perfect!

taken and delivered at great speed room-excellent dinner-rather overpriced i would say, also room service and bar meals not available during stay due staff shortage

we arrived very late so had room service dinner which was delicious

breakfast - we paid extra for room service - excellent, arrived on time, plenty of it - all delicious

om service out of service because of

the hanger on door for breakfast room service

despite restrictions the hotel had a full room service menu and i had a very tasty evening meal

although room service was still working on our floor, because we didn't vacate the room 15 minuted before

atmosphere, room service, restaurant

i ordered room service as well and it arrived piping hot and promptly

tried to get room service for over an hour and nobody was answering the phone to order it

room service is early

breakfast was really good, the room was clean and the room service was good

room service food was epic

missing room service information and do not disturb card

breakfast i enjoyed and restaurant i too, room service was very helpful.

the 24 hour reception, clean room and great room service

clean, economical,good location,good quality room service food

size of the room was big bed comfy bathroom immaculate restaurant great also room service was good staff on reception so welcoming and helpful cant fault anything

car parking cost & dinner/room service costing

room service nice staff

no room service or a 'welcome book' in the room to tell you about services, restaurant menu.

we ordered room service and it was very reasonably priced and quick

great hotel, but couldn t order room service.

no room service unless you pay an additional 4 per order

room service

no leaflet to explain facilities or explained how to use room service.

breakfast was not available due to covid room service, bed sheet not changed everyday telephone in the room was not

is very comfy room is very clean and tidy also room service is very friendly would definitely go again

room service 10/10 for cocktails i told the receptionist

was no room service & the tv didn t really work

o was fantastic by the way) what me and

no breakfast, room service, lounge etc

the breakfast, bar, room service described in the website do not in fact exist any more

beautiful hotel, clean and tidy and comfy beds, fantastic room service and shower was good.

most hotels cover room service orders whilst in transit

at breakfast and did t get to eat in restaurant as functions were on both nights so had room service which was good value to be fair

room service was not good but the staff were apologetic and only charged us for one meal instead of

friendly welcome and efficient room service

only down side to the week end was due to a dessert when we ordered room service

had room service very prompt and food was

pool was an excellent treat for the children, great breakfast and dinners, leisure facilities, room

room service was below average, ordered eggs, very

we ordered room service and food was good value for money as large portions and very tasty

breakfast was delicious and we really enjoyed the room service

had room service both nights and breakfast

room service, great breakfast was amazing

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

room service menu was expensive and there weren't many restaurants nearby.

it said about 24hr room service on confirmation but there wasn t any

until late at night and a snack menu for any late night munchies, which can be ordered through room service for a charge

expensive parking, room service difficult to contact and poor value for money.

room service food

it was concluded that the hotel had miscommunicated information to me and their room service menu is

ud83dudc4fud83dudc4f though, because of covid precautions, there was no room service unless specifically requested, though i actually liked the fact that no one came to my

24/7 room service, had a curry after a night out

room service didn t come to the room

very limited room service menu from

we checked in the last thing the member of staff said was, if we where back late we could sort room service for food