evening room service was available, and although we didn't take advantage of it (as we had already eaten), (-)room service even thought the bedroom menu says so (-) no phone in room to order room service (-)advertised room service does not exist (-) unable to work from the hotel due to refurb work or room service which was also hit & miss

large comfy bed. large tv with smart tv facilities and free wifi.

the gym is not maintained and most of the equipment is broken or not working properly

really comfy, modern room. plenty of parking and handy access for motorway and local amenities.

the hotel offers plenty of free guest parking, is located in a quiet and pleasant area, and is only about a 10-minute drive from the town

able to have room service as i was told the kitchen was closed and this was at 2130, not good enough for a 4

the reception didn t answer the phone when we were trying to get room service

room service food poor, dubious value for money overall.

i used room service for dinner both nights i was there and the food/service was great

we had room service in the evening and the food was excellent followed by an amazing breakfast in the

room service was good for evening food options, and breakfast was delivered to the door each

a little disappointed with room service as food not hot and chips missing

enough tea and coffee and milk in the room no free mineral water in the room service in restaurant last night was very

to use room service, but had no response

i got room service one evening: the food is delicious

i would have like some information about the hotel

impressive restaurant and room service

told us the dinner menu was in the room which we found disappointing only to find out it was the room service menu, she just wasn't helpful at all, no smile on her face either, the receptionist

room service very accommodating

room service dinner the night before however was just fantastic (see photos) we were upgraded and (+)room service was lovely - i had the truffle caviar eggs which were incredible (+)considerate welcoming juice and sweets, pre-breakfast in-room service of freshly squeezed juice and mini croissants (+) the comfiest bed and super speedy and delicious room service (-)room was smaller than expected and called twice for room service that never came (-)only thing that let it down was the evenings room service. (-) we had been out for a long day including a very nice lunch, but a snack which didn't involve room service would've been nice (+) i ordered room service and the food and service were both exceptional (-)had to wait an hour for room service to arrive although this was quickly resolved when we called again to check on our food

staff were very attentive we got upgraded to luxury suite, the kids loved it

the large room is ideal with kids

the noise from the bar downstairs. 2am finish and our room was very close to it .

i wouldn't really recommend the hotel to be a place to stay with kids- there are a lot of stairs and no lifts and with a lot of luggage it was an extra stress we

room service was non existent and when it was available, it was very basic with not even a quick

maybe some basic room service like chips/ sandwiches would be good

no bar which was the only down side but there is room service for snacks and drinks available.

there was meant to be room service but after waiting 35 mins we had to track it down ourselves

have liked room service options i had a basement room that was next to the service door

and a 5 surcharge for room service is a bit

for instance, their restaurant is open for reservation or room service only

room service and the meal provided was lovely

room service food was excellent

room service never answered. that was all.

we had room service and our meal was delicious ud83dude0b the breakfast was also brilliant ud83dudc4f just

we ordered room service which arrived very quickly and all of the food, including breakfast, was lovely

chasing someone down for some assistance or room service was not expected

it was a good stay although use the wifi with the word

wifi was pretty flaky - but just about got the job done

hot expensive shabby room for 360 a night you are having a laugh - no room service no one a reception, no amenities, tiny bathroom which isn t fit for purpose

i also went thinking i could get a room service meal at 1930 on a monday evening only to be told the kitchen was closed

d to get deliveroo - not very

room service was very disappointing

bit inconvenient when travelling alone and want room service

amazing value for money, spotlessly clean room and friendly staff but the best bit was the breakfast it was perfect

the breakfast was good as were the staff

the wifi was a bit hit and miss but moving around the room

venue wifi in rooms was patchy, but not an issue as mobile signal ok.

friendly staff and excellent breakfast

excellent room service & beautiful grounds! very dog friendly too

room service was incredible

room service for breakfast was also available

room service was prompt and professional

lovely old building in parkland. room service fish and chips were great.

the extra 5 charge for room service. nothing else.

breakfast good food and wine , comfortable beds in big rooms which were well appointed , speedy room service ,enjoyed the gym and spa

minor point - the room service was on time, would have liked the food to have been warmer.

room service was good

check was about earlier and breakfast room service was very pricey

evening meal

a room service) were absolutely gorgeous abit over priced but i'd say it was worth it

room

very welcoming and accondating staff in a lovely location - great room service

it's not made clear on the website that room service is a limited menu

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

room service breakfast was very good

billing,instructions to arrive, parking ,room service were all poor

the roof top bar and beautiful bedrooms

bar is a bit under staffed

we had room service in the evening and the food was

warned, food services finishes at 9pm and there is no room service after this time

i had room service only but the steak was decent, the vegetable plate lovely, the tuna and grapefruit

a hotel of your standard there should be room service at all times

phone in my room didn't work to call room service so had to walk to reception to request an iron

the staff were friendly and we samples room service which was delivered quickly

we had room service, breakfast and dinner during our stay, all of which was on another level!

would be if they had food service till 11pm with selected room service menu

didn'tsee anything in the advert for cost of room service and extra cost for dog to stay

we stayed for two nights and had room service on the first night and the maids took the tray out in the morning but left it just on

cleaning and room service providing free tea, coffee and biscuits

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

was no room service at all which took me by surprise

wifi a bit hit and miss. but other than that all good

wifi did not work on my ipad but worked on my phone.

great with the kids

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

early check in and free parking helpful.

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

nice small bar area too

wait for breakfast on getting up 1st morning more worried about room service than guests in

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed was comfortable, room was warm and cosy

there's no room service as best i could make out but on other hand they leave you sachets of ground coffee and

-stain on towel -shower had a maximum temperature

breakfast room service was pretty hit and miss

such an old charming property - and still be able to enjoy all the modern amenities, parking and wifi

the level of service we received in the bar and restaurant were some of the highest we have received anywhere

was unfortunate, but the wifi wasnt working

wifi signal was poor , but i had come to escape all that anyway so not a problem really

the service at the bar and restaurant is exemplary and exceptional, great food and deserts and good selection of wines

the breakfast, afternoon tea, dinner, cocktails and room service was impeccable

to top it off the food is exceptional, i highly recommend the homemade crumpets at breakfast

plates at breakfast could be taken away sooner

prefer to remain local, the hotel itself has lots to offer such as a choice of two lounges, a bar area, entertainment room as well as the terrace

ly english breakfast etc provided) - there was no problem bringing us two lovely loose leaf

the staff were all so helpful and breakfast was very generous

chap was friendly, breakfast lovely, pod cosy.

also need to point out in the clubhouse that some breakfast items have a supplement

they’re literally on the golf course so people will be outside when you open the door to walk to the above mentioned shower

excellent and on a golf course which was a bonus

no room service

over priced snacks in the bar more like 5*room service prices

ordered a meal via room service and it was very poor

room service is only pizza should be more options

at 0950, room service knocked on my door to ask me when i was leaving because they wanted to clean the room

breakfast was amazing

delightful period style hotel nestled away in the countryside, great parking for my car, the staff very gracious and the food tasty and plentiful, cannot fault this

fresh fruit in room as well as lovely breakfast

free parking

the breakfast was really nice and all made fresh

wifi available in the rooms which was a bit of a let down although you can get it in the pub, as a

ground floor 'cottage' room with own door straight on to the car park where there was plenty of parking space

wifi in the room, not an issue for me but maybe could have been made clearer on the booking

wifi facility and connection great

was unable to get wifi in the room

easy and free parking

breakfast average. restricted menu.

lovely decorated room, large comfy bed, large fluffy towels, and good wifi

plenty of free parking

accepted dogs and very clean. easy parking but was november

room service food was poor

milk for the tea and coffee in the room would have been ideal and a room service menu too, i couldn't find

great friendly staff. good room service menu and breakfasts

the room service app did not work

radiator stuck on nearly boiled us :-)! room service was a little pricey.

the breakfast was the best we ve ever had and refills of tea and coffee were free, awesome after a

i would have liked some ham/local cheeses for breakfast

b&b with a restaurant and bar

mushrooms not cooked and sausage very dry at breakfast

pub has no car park but parking at the roadside is not the problem it would be in a less quiet

nobody ever picked up the reception or room service phone

room service breakfast made for a relaxing start to the day

- there was no room service

ordered room service and food was great

room service would of made the experience even better but i understand the hotel is in plans of

the room service menu was only from the bar and not from the restaurant which is a shame

room service would be great too

didn't pre-book dinner and was told the restaurant was fully booked, had room service instead.

quiet location, great room service

were told on arrival that the restaurant was fully booked with no bar food or room service available

rooms perhaps a little small, and room service did not seem too effective

were down so room service wasn't really possible

free room service coffee! fantastic food and very comfortable bed!

it was very relaxed and room service was quick and delicious when we fancied an evening sweet bite to eat

ree room service for these facilities) no wardrobe in

of lovely little things like the dressing gowns, comfy chairs to eat in if you wanted to have room service, candles with a little match was such a lovely touch

we were on a much needed respite break, and so had everything by room service

good menus for bar, restaurant or room service

we used room service and it was a lovely relaxing stay

excellent service in bar and restaurant

room service menu doesn't have everything on it

room service poor

would be great to have room service offered

booked room service breakfast with reception

room service only offers sandwiches after 10pm

were room service trays in the corridor when we arrived and they were still there in the morning, there

it also might have been nice to have room service available as we fancied a glass of fizz when we arrived

were not informed before we went that there would be no room service for stays under 4 nights

there was no room service and the kitchen closed at 9

no room service to speak of, nor a telephone to request room service