room service was average quality food and very expensive.

we pre ordered breakfast the night before so we could have room service

room service menu appears to be out of date

they had forgotten about our room service

room service at basic level but toiletries clearly on 'ration' as was coffee/tea

trying to find a parking space in the pouring rain!

there is no car park and this was stated in details but it was easy to park on road nearby and parking is

well kept beers in the bar and the food was great with a good choice

historical inn that oozes atmosphere, surprisingly spacious fully equipped room, good wifi, great breakfast and very friendly staff

the building was beautiful and the location was amazing with plenty of on road parking

pool was very busy and we couldn t get any loungers

the spa is really outstanding

the restaurants and bars on site are great, with delicious beverages and the breakfast/dinner were superb

we had a beautiful breakfast every day which had everything available you could ever want

the swimming pool is the best i have seen in an hotel

ich for the food is only a choice between three pizzas

room service choice and quality is appalling

- room service menu was quite limiting

were on the line to room service for forty minutes before anyone picked up

finally, ordered room service

nice decor and good room service with plentiful food.

unsuitable for disable visitor steps and master room very snug..no room service

room service was good too

a coeliac bfast choice was good, sunday lunch excellent and we had room service twice that was good also, the jockey bar was also very good, location amazing, bed

were great, hotel lovely, restaurant great, safe and friendly location and the bar was enticing

food on 1st night was 1 hr wait & husband s meal cold & ditto his pudding we resorted to room service

despite requesting full room service both online and at check in - we had to request the service at 16

it s lovely to have showers for dogs and genuinely good cooked part to the breakfast you need a room service menu

the main menu for the evening was very interesting and not very varied and the room service menu, even worse

the food at dinner, afternoon tea, breakfast and room service was delicious

the service was really amazing and they gave us room service when bringing us the wine in our room (and ice) (+) room service good

hotel with parking, breakfast, bar food or restaurant and friendly staff do you need anything?

nice big comfy room, large walk in shower. excellent breakfast. plenty of parking.

plenty of parking

the breakfast was delicious!

the breakfast was vey good and the evening meal we had served as room service was also hot & tasty which in my experience of room service can be hit or miss

basic room service

but comments for consideration; lots of long black dog hairs from previous occupants on carpet; room service tray left outside room following clean and still there on our return at the end of the

we had room service for breakfast which was delivered exactly on time and clearly delivered straight from

fantastic room service and customer service

breakfast was very good as was the restaurant menu

car parking is easily available, but i would suggest that the kitchen extractor fans were cleaned as

parking was easy, and the view from the property was gorgeous

- good service, comfy room, great breakfast, great location, would recommend and would come again

breakfast was fab, lovely produce and very tasty

made to order was superb

at the bar other than the host , we wernt told when breakfast was , we wasn't told if there was wifi, the tv didn't work , the bathroom was moldy , stains and grim toilet seat , the bath/shower

rooms very nice. staff very friendly. plenty of parking. great location.

no wifi or mobile.sognals in the room..

good location close to the cotswolds villages and ample parking space

we tested out the bar, room service and the restaurant and all good

room service a bit patchy. cups / glasses not changed / washed each day.

extra friendly staff, room service arrived promptly. excellent location!

wifi signal a little weak but didnt spoil our stay.

wifi was a bit weak.

think) room service wasn t available

also, room service is not being offered due to covid, and processes weren't really in place to address

going down to dinner one evening some guests had room service food as the empty tray along with leftover food on it was outside room, this was still

i was looking forward to having breakfast in bed but was told on arrival that they aren t doing room service and a few of the things on the menu aren t actually available at all

brasserie was a lovely place for lunch/breakfast i appreciated room service not wanting to eat alone in the dining room easy parking central

there was a wedding on and we felt uncomfortable in the bar area so had room service

- there was no room service

room service breakfast made for a relaxing start to the day

a little tired, tiny bedroom tv, lack of room service

nobody ever picked up the reception or room service phone

room cleaners had not finished before sending us to the room at arrival and, as above stated, room service and bar meals not available during stay apparently due to staff

taken and delivered at great speed room-excellent dinner-rather overpriced i would say, also room service and bar meals not available during stay due staff shortage

we arrived very late so had room service dinner which was delicious

it hadn't made it through the system yet; staff were very friendly and when we tried ordering room service from the wrong menu online they bought us a menu in person

no bar snacks or room

evening restaurant over booked room service choice not good

room service

excellent room service and the staff made an effort to remember our names.

bar tender made my husband some lovely cocktails which he said were 10/10 we then opted for some room service which was lovely and i must say overall the prices for food is really good value

asked for a sandwich from room service to be told everything g was shut

no wifi at the time we stopped there

wonderful breakfast

the garden surrounds of the hotel. the cosy lounge and bar area.

the food including the breakfast and the evening meals were superb

perfect room. dining room and bar very comfortable.

wifi dropped out a lot

wifi was very slow, and smart tv didn't seem to be able to pick it up well/load netflix

good wifi and tv selection

shame

wifi bandwidth

gem in the cotswolds, cosy, great atmosphere, delicious breakfast and lovely staff

b&b with a restaurant and bar

breakfast the next morning was lovely the service was amazing and food even better

be a bit noisy in the bedroom from the bar latish in the evening - but hey, this is a pub

room was directly over the bar - the noise was not really a problem, after all this is an inn

location, comfort and excellant condition friendly staff daily room service excellent

we didn t notice any wifi issues during our stay

reliable wifi

wifi my partner is 6ft1 and had to stoop to get in the shower

wifi and signal wasn't great but wasn't a necessity

got back after going to the theater and room service was not available

room service menu very limited

the room service food was excellent. room was comfortable. reception staff very helpful.

were very helpful and efficient the room was lovely perhaps a few more tea bags we didn t use room service but the choice was

room slightly small for price , no where to sit and eat room service breakfast

lovely room and hotel setting. room service was tasty.

room service ordering was a little inefficient and drinks were forgotten - remedied quickly though

we tried to order room service but no one picked up the phone, after 4 attempts we gave up

breakfast when it arrived

the amazing balcony the room was so big access to coffees room service service was amazing

room service menu was lacking, which in the current climate we probably would have utilised had

the service provided with food and daily room service was good

late night room service food was awful but to their credit the hotel removed them from our bill

location amazing breakfast included includes room service breakfast! terrace overlooks theatre

comfortable room with excellent room service

i especially enjoyed my room service and the large bath

room service was great

breakfast included in the rate and the opportunity to have it in bed/room service free of additional charge was lovely

breakfast in room service available - it was delicious

the location, staff, rooms, room service

the rooms were very comfortable and modern also room service available

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

one ever answered the phone in the end we had to go down to reception to put a room service order in need more staff on in the evening clearly, had been phoning for half an hour

no room service in the evening

excellent room service was a bonus

room service was excellent

covid restrictions did have an impact on room service but that was fully understandable

also there is no room service option after 10pm

room service ends at 9pm which we were unaware of as the time wasn t stated on anything

clean, well organised , staff were pleasant and helpful room was always cleaned and tidied room service availabilty if needed

nothing. really although as it was christmas no room service etc

location was amazing, staff lovely, room service quick

room service quick and although restaurant a little expensive, the quality of our room service

late night room service & breakfast very good

chose the room service option for breakfast and it was lovely and hot

the food, shower, light bulbs blown, room service inadequate.

room service or lounge if you don t want to use formal dining room with small kids

i was particularly surprised by how hot my room service supper was - it s actually really rare, so often it arrives just warm

room service was good with polite service

room service wasn't a issue one

they are charging extra for room service but you can carry yourself too

the hotel stepped in with room service - eating sausage and mash in bed turned out to be great fun

we had room service which was extremely good as came form the hotel's main restaurant and breakfast the

we had room service but not ideal with a 5 year old

also, the room service: you can order your food and they don t charge you an extra cost

of the sauna out of order the foot spa out of order and also ordered room service and got no containment no salt and pepper and no

have 4 small children, so we decided to fore go the restaurant and use room service for the first time ever

beautiful setting. beautiful room. the room service was fantastic. staff were great.

would have been useful to be able to get room service pre 9pm

don t want to sound picky or offensive, but the room service wasn t the best

strong wifi

tea, coffee and biscuits, the breakfast was excellent and staff very friendly and helpful, the bar was well stocked with various ales, a car park is situated at the rear

slight noise from bar below

wifi wasn't great but not a big deal

no usable wifi

i had the best breakfast and cup of tea ever

wifi available on any devices such as i pad or i phone, this may just have been our room so cannot

plenty to eat at breakfast. good choices.

ideal central location with parking. lovely bar and restaurant downstairs.

wifi in our bedroom was not good

slight downside for whole place was being able to hear noise from hallway (other rooms room service at 10-11pn) & other rooms doors constantly opening till near 1am (+) room service was very quick, although the prices are quite high as a one off treat it isnt too bad (-) restaurant menu very (too) limited - the room service menu was different and, in some ways, better (-)start considering what i would order in the restaurant--or whether i might prefer to ask for room service as i was alone (was that an option (-) room service tried to enter the room before the checking out time, i felt very uncomfortable (-) room service, spa facilities and charges, history of the hotel/property, walks that could be taken (+) room service and cleaning staff were faultless (-) no room service offered (-)too busy for dinner, asked at reception about ordering room service but was told i had to do it from my room (-)little details, like only 3 tea bags in the room, not enough milk pods and the room service card was already filled in by previous customers details

basic clean room with comfy bed. nice shower. good breakfast. nice spa and gym facility.

areas were neglected like no hand towel in the gym, a door trim coming off the bathroom door in the ladies changing

wifi was a bit slow

no passwords needed, just simple connection throughout the entire building and parking area too

late room service.

we need to leave the hotel prior to breakfast being available, the `room service` breakfast was limited

more choice on room service meals, only 2 hot meals is not much choice.

room service

no room service not even clean towels unless you

room service excellent too

we rang down for room service around 11pm but was told all hot food had stopped and cold only order sandwiches which

i d had a really tough day and they all helped from nights, reception, restaurant and room service

jacuzzi in spa room service menu basic out of the way - which was good and bad as was quiet area but had to travel

morning, the dining room service was poor and the breakfast somewhat dry, having been on the heated plates for a little

comfy room was excellent. room service excellent. the staff were spot on.

we had room service, breakfast and dinner during our stay, all of which was on another level!

food, whether in the restaurant or by room service is exceptional

breakfast via room service late too

would be if they had food service till 11pm with selected room service menu

some dry towels and left the used ones on the floor as per the notice in the bathroom with the room service note on the door handle

staff were lovely really helpful. had room service at no extra charge. food was delicious.

freezing but provided heaters in room and hot water bottle room service changed bins and took towels however didn t leave next day tea or milk top ups,

left the room tidy and made the bed, so it was, i

the key to get in the front door was brilliant because i could come and go as i pleased and the room service was brilliant, everything felt so clean and lovely

there's lots of outdoor seating and ample parking

it was comfortable and warm, great breakfast

accepted dogs and very clean. easy parking but was november

tasty freshly cooked breakfast

breakfast was excellent , location fabulous