room service was prompt and professional

room service arrived without condiments, part of my order or even a knife and fork

hotel was providing free room service because of covid so we were able to have breakfast in bed every day

room service was incredible

room service was a bit shabby as i was told no sandwiches could be made as all the fillings were

minor- the phone in the room didn t work so we had to go downstairs to order room

room service never answered. that was all.

and a 5 surcharge for room service is a bit

room service food was excellent

air-conditioning, pool, room service and breakfast

evening room service was available, and although we didn't take advantage of it (as we had already eaten), (-)room service even thought the bedroom menu says so (-) no phone in room to order room service (-)advertised room service does not exist (-) unable to work from the hotel due to refurb work or room service which was also hit & miss

booked for family room because we have 2 small kids then we find they don’t have a family room

staff were friendly and accommodating to give us a suite so we could sleep with our kids and quickly provided bedding

it is old, outdated and the gym is a bit of a joke and a heath and safety hazard with the matting not fitting properly

went to the gym did some work and ate there, to be fair the food was excellent and i got a discount being a

room service breakfast was very good

billing,instructions to arrive, parking ,room service were all poor

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

lots of thoughtful touches...great breakfast

excellent breakfast

cleaning and room service providing free tea, coffee and biscuits

was no room service at all which took me by surprise

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

wifi was fast and stable,

better wifi

early check in and free parking helpful.

great with the kids

nice small bar area too

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

i used room service for dinner both nights i was there and the food/service was great

the reception didn t answer the phone when we were trying to get room service

able to have room service as i was told the kitchen was closed and this was at 2130, not good enough for a 4

the attentive staff for room service, breakfast and in the lounge on friday

the burger and chips we ordered

dered room service) was delicious and prompt service

evening meal

the hotel is located at a nice place. room service is excellent. breakfast options are great

the restaurant and bar are close but still the room service was good enough

room service glasses and dirty dishes had not been collected

we were made aware that if we required breakfast on boxing day morning, it would need to be room service

we had room service in the evening and the food was excellent followed by an amazing breakfast in the

had a little bit of a wait for room service but it was completely rectified by the staff with a generous discount, a great way to

to use room service, but had no response

have liked room service options i had a basement room that was next to the service door

maybe some basic room service like chips/ sandwiches would be good

would have had dinner at hotel or room service if was option

no restaurant, no room service, but minor issues from my opinion.

e pantry app was a non-starter) made it feel less like a

room service dinner the night before however was just fantastic (see photos) we were upgraded and (+)room service was lovely - i had the truffle caviar eggs which were incredible (+)considerate welcoming juice and sweets, pre-breakfast in-room service of freshly squeezed juice and mini croissants (+) the comfiest bed and super speedy and delicious room service (-)room was smaller than expected and called twice for room service that never came (-)only thing that let it down was the evenings room service. (-) we had been out for a long day including a very nice lunch, but a snack which didn't involve room service would've been nice (+) i ordered room service and the food and service were both exceptional (-)had to wait an hour for room service to arrive although this was quickly resolved when we called again to check on our food

hotel was amazing, was afforded early check in and free room upgrade

despite being on the ground floor next to the outdoor bar and music, it closed at a reasonable time and then was very quiet and cosy

close to every where and the gin and juice bar was a great night

the bar was very expensive

told us the dinner menu was in the room which we found disappointing only to find out it was the room service menu, she just wasn't helpful at all, no smile on her face either, the receptionist

i would have like some information about the hotel

impressive restaurant and room service

also the telephone did not work so we could not call reception or room service

room service very accommodating

chasing someone down for some assistance or room service was not expected

we had room service and our meal was delicious ud83dude0b the breakfast was also brilliant ud83dudc4f just

we ordered room service which arrived very quickly and all of the food, including breakfast, was lovely

great location - great cocktails in the bar and nice breakfast

breakfast and service was fabulous ud83dudc4c cosy little bar underneath the hotel tastefully decorated and great if too tired to go out

we arrived and could not dine in the restaurant on sunday, the kitchen did do us a lovely in room service dinner though fully booked/ busy

gs not fresh, very small portion size) however much better when

were polite & friendly, the fire was lit and warm in the bar area, room service and breakfast was amazing, bed was comfortable, room was warm and cosy

also perhaps the option of a dinner room service, for the same reason

t ideal for those who like hot showers) -room service breakfast very poor

no room service or lunch or dinner facilities at the hotel

me in waited around for ages

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have been good to know this at

and hers sinks and showers, roll top bath in the room, the breakfast was sublime and we even had room service one morning

i also went thinking i could get a room service meal at 1930 on a monday evening only to be told the kitchen was closed

breakfast was included

woken early by someone doing work on golf course

also need to point out in the clubhouse that some breakfast items have a supplement

chap was friendly, breakfast lovely, pod cosy.

a really lovely stay,staff very friendly and helpful breakfast was excellent

wifi in my room wasn't the strongest

find a wifi code listed anywhere when i tried to connect at 11pm

staff were super nice and the english breakfast we got each day was great

the wifi was a bit hit and miss but moving around the room

didn't affect me but just tiny suggestion... perhaps can improve wifi signal in rooms :)

not a variety for room service and you have to pay for tray service

rooms very comfortable, and an extensive room service breakfast was great value for money

the extra 5 charge for room service. nothing else.

room service was good

room service and breakfast were excellent

difficult to work due to poor wifi

fresh fruit in room as well as lovely breakfast

pretty house from the outside, lots of parking space

breakfast was amazing

cold swimming pool, intermittent wifi.

ordered a meal via room service and it was very poor

no room service

room service is only pizza should be more options

room service each day, with clean towels

over priced snacks in the bar more like 5*room service prices

would be if they had food service till 11pm with selected room service menu

make contact with room service or reception quite a few times and a few items were missing from my breakfast

the staff were friendly and we samples room service which was delivered quickly

food, whether in the restaurant or by room service is exceptional

breakfast via room service late too

phone in my room didn't work to call room service so had to walk to reception to request an iron

we had room service in the evening and the food was

warned, food services finishes at 9pm and there is no room service after this time

a hotel of your standard there should be room service at all times

i had room service only but the steak was decent, the vegetable plate lovely, the tuna and grapefruit

great having the car park behind the inn

the location, simple but lovely decor, the helpfulness of staff, the easy parking, the well stocked bar/pub, and the food was off the hook

comfortable, good parking and good staff

the service at the bar and restaurant is exemplary and exceptional, great food and deserts and good selection of wines

history, decor, food, parking, staff, towels

the breakfast, afternoon tea, dinner, cocktails and room service was impeccable

it had a nice relaxed atmosphere and was perfect for a two night break away from the kids

the bar which is on the first floor is rather special and converted from an interesting former use -

adriana was very, very friendly, she looked after us every morning at breakfast

parking is pretty tight, but actually well-managed by the staff; but inconsiderate parkers can make

wifi available in the rooms which was a bit of a let down although you can get it in the pub, as a

ground floor 'cottage' room with own door straight on to the car park where there was plenty of parking space

wifi in the room, not an issue for me but maybe could have been made clearer on the booking

wifi facility and connection great

was unable to get wifi in the room

room service was quick and our dessert was delicious

no dining room service.bar meals acceptable but limited choice

room service food was poor

the room service app did not work

pudding was over simple and room service took a long time

view of the river a spacious room bar and beer good lovely staff outdoor tables parking good

we were left wondering whether service would have been as excellent if the bar area and gardens had been full of guests (as apparently happens when the weather is fine) (+) excellent outdoor bar terrace with views (+) the rooms are well presented with all amenities including a mini bar and have stunning views also with great breakfasts (+) breakfast was served in the main bar area and was cooked to order (-) last meal at 6; bar closed 7 (+) great room, outdoor covered bar/dining area on the offchance of showers (-) and that the bar would be closing at 7 pm (+)location and well kept together and clean bar and restaurant with wonderful outdoor facilities (-)not all of the bar is dog friendly

plenty of parking and the pub itself was busy and inviting with plenty of seating

breakfast was excellent

stay, everything was exactly as you would like it to be, easy to find, well signed, plenty of parking, great welcome, lovely rooms, good food and drink, a great outdoor area, terrific view and

our meal and breakfast was amazing

late check out at short notice

welcoming staff plenty of parking

food, if you're a pie fan then this is definitely the place for you, fenced garden area, great parking facilities, the staff were extremely friendly & accommodating

wifi wasn t great but i understand this is a problem local to the area.

of lovely little things like the dressing gowns, comfy chairs to eat in if you wanted to have room service, candles with a little match was such a lovely touch

we were on a much needed respite break, and so had everything by room service

good menus for bar, restaurant or room service

we used room service and it was a lovely relaxing stay

kitchen aspiration noise can disturb when it works

nobody ever picked up the reception or room service phone

room service would of made the experience even better but i understand the hotel is in plans of

there was a wedding on and we felt uncomfortable in the bar area so had room service

room service breakfast made for a relaxing start to the day

ordered room service and food was great

of on street parking

be a bit noisy in the bedroom from the bar latish in the evening - but hey, this is a pub

gem in the cotswolds, cosy, great atmosphere, delicious breakfast and lovely staff

pub has no car park but parking at the roadside is not the problem it would be in a less quiet

the breakfast was the best we ve ever had and refills of tea and coffee were free, awesome after a

room service would be great too

quiet location, great room service

were told on arrival that the restaurant was fully booked with no bar food or room service available

didn't pre-book dinner and was told the restaurant was fully booked, had room service instead.

the room service menu was only from the bar and not from the restaurant which is a shame

food arrived promptly (room service) (+) room service was very fast and the food was amazing (-)can be quite nosey, and when i went to check out and pay my room service bill (+) we ordered room service and our food arrived within 25 minutes and piping hot (-)rooms generally overheated. no room service or food service after 9pm. (+)liked that they had a vegan menu for dinner, that you could order room service and dairy free milk at breakfast

cooked breakfast was the best ever i had at any hotel , dinner meals where ok but not mush choice the

from all members of staff was brilliant, room was lovely with lots of extra touches, free parking was a bonus

the staff were really polite, friendly and helpful, the bed was very comfortable and breakfast was delicious

staff great, breakfast really good on big