nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room service as standard

staff room service

room service being a bit bothersome at times, other than that was good.

the rooms were very comfy the staff were incredible but especially the gentleman who we ordered room service from

called for room service on the saturday twice between about 7 and 730 but there was no answer so i ended up

easy to use room service

how to use the safe, how to contact room service, wi-fi info, bar and restaurant times

room service, big room, very helpful staff and very clean. great location

being very picky at times it took a while for room service and reception to respond to calls.

bed was extremely comfortable and staff was helpful, free parking and room service was very quick

the choice of restaurant and room service was fantastic

clean and comfortable with 24 hour room service

really great food / room service handy screen in reception where you can check flights and

upgraded our room for free, unknown reason why, but we were very happy with this, there was room service late at night, and staff were lovely

was great it could not be better we could not find one thing that was not very good food room service and

was unable to call room service from my room

no room service.

room service app not working and unable to phone an order down.

no room service or a 'welcome book' in the room to tell you about services, restaurant menu.

room service hours are only until 9pm

the option of room service was certainly good had i have not eaten in restaurant

room service was excellent and the staff very helpful

also room service if you need it

level of service when i ordered room service and asked for gluten free was outstanding

extremely pricey for room service food and drink

great location and excellent room service

to covid, all food was to be served by room service, so i can not comment on the dining room

very helpful and friendly staff. upgraded to room with tub. room service dinner very good.

well laid out, exceedingly quiet bed very comfortable with lovely linen great room service menu answered our emails promptly and helped get us the room we

was very comfortable, room service was quick, plenty of hot water, super friendly staff, very clean throughout

very good room service every morning, cleaning the rooms and changing the towels.

due to this we proceeded to go to our room, called the room service button on the phone to be told there is no room service, you have to come down and

size, appropriate sheets for summer, ac, respectful room service, windows, desk, kettle, having a

the food menu was limited and had poor choice, room service was none existant

there was no phone, wash cloth or hand towel in the room. room service was not offered.

room service on the second night was poor very expensive for what we received and the fact we were

comfy beds. room service was lovely and reasonable. i think the hotel was decorated beautifully.

we did hyrox for the weekend and couldn t be bothered to go nowhere in the evening and ordered room service from the bar- the food was really nice

an iron, room service brought up an ironing board and a proper iron

enjoyed room service, as i was alone, it was served hot

perfect place with free parking

2 pizzaz via room service and they did not warrant the price

food we ordered via room service could have been better

the rooms and the food there are lovely room service was quick

room service: was great and the food was really nice

only thing i would say is that we ordered room service and the food was cold, again the staff were very understanding and took it off our

breakfast was excellent and room service was great!

there was no room service

advertised having room service and a restaurant, but on phoning several days before to confirm my booking i found out

no room service and noisy and cold

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good selection at breakfast

hard to remove when letting the water out, could be made easier, also maybe a bigger option for room service after 9

carpark was easy to find and close. room service very good quality. large walk in shower

issue with room service at night but it was resolved and apology given.

spite being in the city centre) and couldn t fault the room service, particularly the breakfast which the staff sorted out for us

room service food was lovely and the breakfast was also really nice

we ordered room service for our evening meal

there was room service available

a compromise but this place is beautiful, fully fitted out, nice toiletries, well-run bar and fab room service options

the room service food was horrible but the issue was resolved very quickly

room service food was excellent as was service

variety, comfy beds, free fruit in our room on arrival, smart tvs with air play, and 24 hour room service delivered a great tasting pizza at 3am after a night out

excellent room service

the staff were always helpful, from the front office helping with my things to the room service keeping everything tidy

liked the view and the fact that i was able to have room service which alot of the radisson blu hotels do

cost of the room service then they ade a service charge of five pounds was not happy the burger was 17 pounds

decided to get room service which was tasty and reasonable rather than breakfast the next day as it would have

room service was efficient and food tasty

carpet in the bedroom, no room service despite the in room menu stating pizzas available 24hrs

bed was very comfortable and room service was very quick and

ee) room service, we needed an iron and one was brought straight up to the room for

no remote for tv, had to ask, menu for room service, but no phone to

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

no room service, no cleaning,

poor room service, no mini bar, poor cleaning.

the room service food was fast but not very nice.

room service menu - there was a gala dinner the night i arrived for another event

no air conditioning, or room service etc

i ordered room service and they delivered the dessert at the same time as the main meal

we ordered room service breakfast - nothing wrong with the quality, or service, but i think we would have

room service food good

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk was off by morning

breakfast was great and room service was good

room service was prompt, staff were welcoming and polite

we decided to treat ourselves to room service and the food and choice was absolute perfection

comfy bed , good room service .

issue with ordering room service, a menu change i suspect without the update to the options available on the tablet

super comfortable room - excellent breakfast room service

the 5 room service charge was wavered however

at busy times it can be difficult to get hold of room service. room is a little dark

scanned the qr code hoping it would take you straight to the room service menu but it was the home page and i didn't achieve anything, so didn't bother

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing, bath salt

fantastic room service

we ordered room service from the hotel restaurant, service was prompt, friendly and the meal delicious

room service for food when i got in later on

access to the gym and the room service option were just bonuses

the room could have been cleaner room service could have hovered

that there was no room service

room service options very limited. gym was a lot smaller than i thought it would be.

no bar after 11, no room service

excellent place no issues lovely staff and the room service people were excellent

prompt room service, great location, style and room

was christmas so their wasn't room service

no room service available due to a party. tv in room bit small

breakfast was good and room service was amazing

room service breakfast at no extra charge

they then mentioned we could get a drink on room service

room service

thought you could of added hot snack like chicken wings and more of selection alcohol to room service

very good breakfast

food was poor choice in bar

more options and affordability of house wines on the hotel bar menu would be great.

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was amazing the next morning and the service again was exceptional

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

only room for improvement is that the ac is not the best, and there is a one-hour gap in room service where nothing seems to be

no breakfast room service

i ordered room service and the chips were cold

room service was excellent and bed was very comfortable

attended a concert and returned to the hotel at eleven and the room service selection was very poor

tried calling room service twice at 10

ordered room service and our meal was delicious

was made to feel welcome everyone was so nice and the room service even brought me some coffee an milk at 5am in the

room service and bar was nice

the gym was adequate and room service was prompt

room service excellent

room service was satisfactory

room service lady kept barging into our room while we were getting dressed the next morning

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

staff are rude and not trained room service does not know english

lack of room service

good room service and prompt good breakfast

friendly and very helpful staff from the concierge to the room service & bar staff

as it was new year s eve we had dinner reservations but was feeling a bit peckish so ordered room service

room service was excellent

room service breakfast was tasty and quick

the option of possible room service would have been more than welcome after the bar closed

no room service

they allowed us to bring takeaway into our room as they didn t offer room service

also there was no phone to call for advice and room service late hours and it's a long treck down to ground floor

very clean and comfortable . quite at night, excellent room service

til 11pm, we purposely did not stop at an external restaurant as my daughter wanted to experience room service

was good except : room service was not great, towels & bed sheets were not changed and room was not cleaned the next

could not get food any other time of day as restaurant closed and no room service

it was no toiletries in the rooms we asked for toothpaste, shower gel, room service refused to give us and say go to the reception and ask them, reception said we haven't

were awful , especially cleaning staff and room service- awful

room service was great

and clubs, staff great but did not have to bother them as everything was nice and straightfoward, room service great, they make your bed and top up with water teas coffees and buscuits, rooms very

i had a problem with my room service food tasting off and the staff were very quick to accommodate me and solve the problem

i even had room service which was the best i have had, it was still hot as i ate it

you could order room service and the nespresso machine was an added bonus complete with pods

room service is very handy and breakfast in bed is fantastic

breakfast was really good, the room was clean and the room service was good

the staff were so friendly and the guy on the desk even brought up some drinks after the bar room service had finished

5 charge for room service

room service is early

until late at night and a snack menu for any late night munchies, which can be ordered through room service for a charge

i tried many times to call room service to order a snack but the call didn't get answered, this was rather disappointing but

issue with room service billing as a result

expensive parking, room service difficult to contact and poor value for money.

it said about 24hr room service on confirmation but there wasn t any

we checked in the last thing the member of staff said was, if we where back late we could sort room service for food

no room service

24/7 room service, had a curry after a night out

room service didn t come to the room

ud83dudc4fud83dudc4f though, because of covid precautions, there was no room service unless specifically requested, though i actually liked the fact that no one came to my

room service price was expensive as well as the hotel parking but there was complimentary drinks so

even ordered lovely room service at 1

i chose to eat out, rather than opt for room service

thing that could have been imporved for me would be more vegetarian options in the restaurant/room service menu

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger sandwich

we ordered room service and food was good value for money as large portions and very tasty

had room service very prompt and food was

pool was an excellent treat for the children, great breakfast and dinners, leisure facilities, room

restaurant food menu is room service with table at best

only down side to the week end was due to a dessert when we ordered room service

no room service for breakfast

phone didn't work so we were unable to get room service, but it really didn't bother us and we just went and had cocktails downstairs in the

room service 10/10 for cocktails i told the receptionist

was no room service & the tv didn t really work

no breakfast, room service, lounge etc