stay, everything was exactly as you would like it to be, easy to find, well signed, plenty of parking, great welcome, lovely rooms, good food and drink, a great outdoor area, terrific view and

lots of parking

plenty of parking and the pub itself was busy and inviting with plenty of seating

breakfast average. restricted menu.

flood) at breakfast the chefs made up a nice fruit salad for two of us on two days even though it was not on

great room service and lovely buffet breakfast

radiator stuck on nearly boiled us :-)! room service was a little pricey.

milk for the tea and coffee in the room would have been ideal and a room service menu too, i couldn't find

good room service food

the room service app did not work

there was a wedding on and we felt uncomfortable in the bar area so had room service

- there was no room service

room service would of made the experience even better but i understand the hotel is in plans of

a little tired, tiny bedroom tv, lack of room service

ordered room service and food was great

room cleaners had not finished before sending us to the room at arrival and, as above stated, room service and bar meals not available during stay apparently due to staff

everything. breakfast was amazing. room service lovely. history and location perfect!

touch nice tea and coffee and some cookies too warm welcome when i arrived with the offer of room service at my requested time with a much needed glass of wine as i arrived late

full english room service in the morning was brilliant, although no toast

we arrived very late so had room service dinner which was delicious

amazing food but wifi/phone reception not so amazing. would deffo go back.

the wifi didn t work

dog friendly but eating in the snug bar meant we lacked attention from waiting staff as they were busy on the other side of the hotel

and plentiful breakfast

really nice breakfast, yoghurt with fresh fruit superb !

food, whether in the restaurant or by room service is exceptional

we stayed for two nights and had room service on the first night and the maids took the tray out in the morning but left it just on

make contact with room service or reception quite a few times and a few items were missing from my breakfast

didn'tsee anything in the advert for cost of room service and extra cost for dog to stay

comfy room was excellent. room service excellent. the staff were spot on.

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

nice and simple check in and bar staff nice a chatty

stylish bar and restaurant, good food, great service

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

ey were all smoking outside) restaurant closed on sundays no room service no hairdryer half empty bottles of used products in tiny bathroom tv complicated room

and hers sinks and showers, roll top bath in the room, the breakfast was sublime and we even had room service one morning

me in waited around for ages

bit inconvenient when travelling alone and want room service

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have been good to know this at

chasing someone down for some assistance or room service was not expected

we ordered room service which arrived very quickly and all of the food, including breakfast, was lovely

we had room service and our meal was delicious ud83dude0b the breakfast was also brilliant ud83dudc4f just

were told we could swim every day until 22pm with kids

and bathroom apart the rooms were dirty, certainly wouldn't let my kids lie on the floor and the heating system was archaic which woke the whole family up with a

the main menu for the evening was very interesting and not very varied and the room service menu, even worse

despite requesting full room service both online and at check in - we had to request the service at 16

room service fast & room food lovely

room service was also very efficient

we rang room service for some ice, it never showed up

a coeliac bfast choice was good, sunday lunch excellent and we had room service twice that was good also, the jockey bar was also very good, location amazing, bed

nice decor and good room service with plentiful food.

unsuitable for disable visitor steps and master room very snug..no room service

room service was good too

bar staff were good fun

maybe some basic room service like chips/ sandwiches would be good

room service was non existent and when it was available, it was very basic with not even a quick

would have had dinner at hotel or room service if was option

e pantry app was a non-starter) made it feel less like a

no restaurant, no room service, but minor issues from my opinion.

evening room service was available, and although we didn't take advantage of it (as we had already eaten), (-)room service even thought the bedroom menu says so (-) no phone in room to order room service (-)advertised room service does not exist (-) unable to work from the hotel due to refurb work or room service which was also hit & miss

wifi was a bit iffy. i hadn't realised there was a paid option.

the staff are excellent the wifi is excellent and the food and service was excellent

nice big quiet room. great parking

free big space parking

room service dinner the night before however was just fantastic (see photos) we were upgraded and (+)room service was lovely - i had the truffle caviar eggs which were incredible (+)considerate welcoming juice and sweets, pre-breakfast in-room service of freshly squeezed juice and mini croissants (+) the comfiest bed and super speedy and delicious room service (-)room was smaller than expected and called twice for room service that never came (-)only thing that let it down was the evenings room service. (-) we had been out for a long day including a very nice lunch, but a snack which didn't involve room service would've been nice (+) i ordered room service and the food and service were both exceptional (-)had to wait an hour for room service to arrive although this was quickly resolved when we called again to check on our food

great bar area at the back

), equipped with free coffee and a great selection of wine to buy from the minibar

despite being on the ground floor next to the outdoor bar and music, it closed at a reasonable time and then was very quiet and cosy

hotel was amazing, was afforded early check in and free room upgrade

plus the food in room service was

enough tea and coffee and milk in the room no free mineral water in the room service in restaurant last night was very

room service was good for evening food options, and breakfast was delivered to the door each

we were made aware that if we required breakfast on boxing day morning, it would need to be room service

we had room service in the evening and the food was excellent followed by an amazing breakfast in the

excellent location. excellent room service and breakfast.

beautiful hotel. lovely room service. incredibly kind staff. made my birthday so special.

impressive restaurant and room service

the room was big, comfortable and beautiful. also breakfast room service was delicious!

ning room hours, room service menu) in the room

overall most of the staff were very good but room service was poor

delicious room service meal - nicest fish and chips i've had in a long time

i had room service and the food was excellent!

room service with us within 20mins and great quality all round

after a busy day so did the room service thing, burger and chips was all a bit dry but tasty non the less

it was very clean and i requested some fresh milk via room service which was no bother we had a bar snack for our evening meal which was very nice and

hotel was providing free room service because of covid so we were able to have breakfast in bed every day

room service was a bit shabby as i was told no sandwiches could be made as all the fillings were

excellent room service & beautiful grounds! very dog friendly too

room service

i couldnt find wifi code and the tv channels werent available

breakfast, easy to park roadside, great location for cheltenham

staff were super nice and the english breakfast we got each day was great

the breakfast was good as were the staff

the room and bathroom were warm and cosy, with everything in good working order; they have free wifi too

room service and breakfast facilities. rather poor.

the quality of the food on room service was poor.

they didn t have room service for food or meals other than breakfast

room service

times) at 8

only thing i would change is to have more on the list for room service besides just pizza

room service

finally, ordered room service

room service choice and quality is appalling

better room service

breakfast the service was mediocre and the wait was long

quality breakfast, with professional and friendly staff to serve all guests

the spa was fantastic and importantly very relaxing - there is a long pool to swim in, a warm outside jacuzzi to relax in, and we particularly enjoyed the sauna/steam

venue and the spa were amazing

some great areas to relax. plenty of space. spa was great. very relaxed. staff were amazing.

room service was excellent

i ordered the burger from room service and it arrived within 15 minutes, piping hot and absolutely delicious

was clean and comfortable and it was my first time ordering room service and i wasn't disappointed - very nice food

during lockdown so no restaurant but room service was good

big spacious clean room and good room service. friendly and helpful staff.

check was about earlier and breakfast room service was very pricey

the extra 5 charge for room service. nothing else.

room service and breakfast were excellent

breakfast good food and wine , comfortable beds in big rooms which were well appointed , speedy room service ,enjoyed the gym and spa

room service was good

notified about the 3 charge for room service until the second night using it which was slightly annoying but sorted it out

no room service and very limited hours for bar/restaurant

views rooms was very spacy and nice staff was so lovely and helpfull room service was good and food was

thoroughly enjoyed the room service

we arrived late after sitting in a traffic jam after an accident on the m5, even to keeping the bar open for us to have a very welcome drink

was clean, well presented, friendly staff, very well situated with no external noise, breakfast was very

very relaxed, friendly place. food was excellent in the evening and a very good breakfast.

location friendly staff brilliant food fab breakfast plenty of parking my third stay here and will stop again

8) room very nice and clean, we had the family room which

and finally, they have an amazing kids play area with slides swings, sand out and bouncy castles

able to have room service as i was told the kitchen was closed and this was at 2130, not good enough for a 4

room service food poor, dubious value for money overall.

the reception didn t answer the phone when we were trying to get room service

the attentive staff for room service, breakfast and in the lounge on friday

the bar

for breakfast they made us a special vegan breakfast which was very nice

the breakfast was the best we ve ever had and refills of tea and coffee were free, awesome after a

friendly staff, great breakfast, wonderful room

friendly welcome from all staff on arrival at our evening meal and breakfast

and a 5 surcharge for room service is a bit

great for overnight day which competing in hartpury superb room service great choice of food, hot delivered quickly and tasted

food from room service was excellent

room service and the meal provided was lovely

for instance, their restaurant is open for reservation or room service only

food arrived promptly (room service) (+) room service was very fast and the food was amazing (-)can be quite nosey, and when i went to check out and pay my room service bill (+) we ordered room service and our food arrived within 25 minutes and piping hot (-)rooms generally overheated. no room service or food service after 9pm. (+)liked that they had a vegan menu for dinner, that you could order room service and dairy free milk at breakfast

good bathroom and wifi

having a restaurant,coffee lounge & bar onsite was great

breakfast was great, although we didn t get offered toast

the menus at the bar and restaurant were very good and our meals and drinks were excellent

room service breakfast was very good

billing,instructions to arrive, parking ,room service were all poor

no room service. wasn't well and needed food. restaurant closed at 9pm too which isn't ideal.

lovely staff, great rooms, breakfast fab and location perfect.

though the drinks are a bit more

was no room service at all which took me by surprise

room service and having to ask for fresh towels and was given a plastic bag to put used towels in

cleaning and room service providing free tea, coffee and biscuits

wifi a bit hit and miss. but other than that all good

wifi did not work on my ipad but worked on my phone.

great with the kids

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

early check in and free parking helpful.

nice small bar area too

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

only negative i have is that i was told i needed to pay for my breakfast despite it showing breakfast was included in my booking

chap was friendly, breakfast lovely, pod cosy.

excellent and on a golf course which was a bonus

woken early by someone doing work on golf course

they’re literally on the golf course so people will be outside when you open the door to walk to the above mentioned shower

we ordered pizzas as room service as we arrived late and these were brought up hot and were decent

with numbers , meal times etc would be helpful in every room and direct dial telephone to order room

very nice lady on reception, bar, room service bless her

wanted to order room service but felt walking downstairs to sort defeated the object

they were easy going and arranged for room service so i could relax

we had room service in the evening and the food was

i had room service only but the steak was decent, the vegetable plate lovely, the tuna and grapefruit

a hotel of your standard there should be room service at all times

phone in my room didn't work to call room service so had to walk to reception to request an iron

warned, food services finishes at 9pm and there is no room service after this time