no manual in the room with helpful information on room service or how to operate the tv/microwave etc

no one answering the phone at customer service or room service

room service will only clean your room if your stay is four nights or longer

i got in late at and though no room service, they had a microwave in room and a shop to buy something to make a quick snack

i discussed this concern with the front desk the next morning, i was told that they didn t have room service at night

breakfast was top notch and employees were friendly and helpful

the eggs for breakfast

breakfast

the swimming pool was a 10

unfortunately we had to leave before breakfast, but they did have coffee that was awesome.

have cut back on room service

rooms smells and no room service for cleaning we stay for 5 nights no one even change the towels

there was not a regular room service

i had to call room service from my personal phone to request rags and towels for my room

for room service, had to remind them multiple times

room service seems quite early in the day than i had expected

room service was fast and pleasant. room and facilities were clean and comfortable.

room service wasn't great

no room service.

they couldn't get my bill correct and double billed me for room service

the fact that they charge you for the delivery of the room service

room service was convenient and delicious

hidden parking fee, room service only came once during a three night stay.

room service and the view from the room

room service arrived in a paper bag, the food was placed in a cardboard box

the room service was not great

room service was great and the prices

room service room dining was from the restaurant down stairs and the food was very limited

room service

don't have enough selection of food in room service

also, their room service was fast, efficient, and not as pricey as other hotels

clean rooms, 24 hour room service

love room service so i ordered in a couple times

-room service was prompt and friendly -desk staff was friendly -good assortment of furniture in the

00 in room service

drink prices are high - but new nearby wegmans is a great spot to pickup snacks or wine for your room service night in

the pool was relaxing and the room service was great

fast room service and cordial staff

they were out of juice when i ordered room service and charged me $20 for waters

location, and the food at hotel. excellent in room service.

much as i enjoyed the daily breakfast

location was very near areas we needed. breakfast was real nice.

every thing breakfast, location, staff, rooms, friendly environment.

she would kick people out of pool at 9:45 or 9:50 although hotel pool hours were til 10 pm

indoor pool was nice too

got room service when needed

less by special request)

also, no bar service, no bellboys, no room service

no breakfast, no bar service, no bellboys, no room service

in addition, the room service was fast and efficient

unexperienced front desk lady, poor customer and room service.

room service available if preferred

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

good parking

didn t have any breakfast

i do understand that the wait staff is also taking care of room service

also when i ordered room service, they brought me the wrong meal

room service bad, recepction and checkin personal bad

comfortable room, good room service menu, good location

room service good

room service staff and food were wonderful

the bed was amazing! room service food was good.

staff is incredible: sameer, andrea, the head woman for room service and the head waiter for the cosmopolitan and syrah restaurant

room service food was very expensive and the view out the window was a cement wall

wish i could have gotten room service delivered but i completely understand why - i was allowed to take food from downstairs

i ordered room service from the capital burger restaurant downstairs and it arrived quickly and was delicious

couldn't get a waiter to take my food order in the restaurant so i went back to my room to order room service but it took 30 mins to get

neat shopping area-i wasn t expecting that! room service was good, too.

only one restaurant and not a variety of room service food.

no room service

room service isnt an opton

room service was not easy to access. menu options were limited.

missing room service - hope it comes back soon but i realize where we're at right now

the grilled cheese i ordered from room service was not good at all, barely edible and it cost me $18 with gratuity

no free breakfast no room service for food need more elevators

first i was disappointed that there was no restaurant/room service but the many choices in the adjacent strip commercial area served us well

offered room service however i waited for over 4 hours for my dinner and had to call 3 times and nobody

although we did not partake of the room service, the menu was varied, prices were good and it provided a good option

mini bar was empty!!!! no room service!!!!!! restaurant was poor!!!!

no room service. the box that held the coffee and tea was dusty.

room service and housekeeping was great. i will certainly go back.

room service messed up our order 2 times so we gave up

room service was wonderful, beds extra comfortable, all what it is contain in the room its brand

no room service due to covid but when requested fresh towels they brought them up

room service wasnt available. not enough staff to cover. we had to walk 1 mile for refreshments.

room service was not available

good room service, loved the free shuttle service and the swans in the courtyard were beautiful

paying for parking no room service

the place is clean and they send room service every day

room service advertised 20oz sodas but instead gave 12oz cans

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

room service, no on site restaurant

i asked for an extra blanket and pillows and room service never brought them.

the room service staff were excellent.

house keeping service, breakfast, room service options, restaurant

good room service options that won't break the bank if on a budget

i checked in they told me there was no room service

smoking rooms no room service after midnight no food after midnight its old hotel no body to help you in baggage

room service came in timely matter and the food was delicious

to service6 floors, no internet in room, room was damp, got been by bugs sitting under tree, room service doesnt exist

room service was not expected bring a bag like take out boxes.

room service available until midnight so i was still able to get a fresh salad when i arrived late

although no outside food places, you had all meals available at the hotel via hotel restaurant or room service

with the room a day, comfy beds, fridge, safe deposit box in room, restaurants in hotel and room service, close to

no minibar , no 24 hour room service

front desk agent and room service was rude.

hotel clean but room service bad , we come early at 11 pm they refused to early check in unless to pay 40 $

no daily room service sketchy inappropriately dressed woman person in the lobby one evening

room service didn't replace towels, sosp or shampoo

for a three night stay i would have appreciated room service once or at least clean towel#.

pool was not open

to find, quick checkin, clean room and reliable wifi along with a typical hampton inn breakfast made this a comfortable stay

there were too many kids, and i didn't get a chance to try it out

osed for the whole year), this is why we chose this hotel with kids its nice to have a pool, but no mention on booking

my kids loved that part

room service we had ordered and we were told it would take 40 minutes it took over 2 hours and it

examples are the lack of daily housekeeping and room service

they checked in even after ordering room service they called to make sure everything was good

one would answer the phone for room service

i loved the balcony room service was efficient

ordered coffee from room service, and because the caraf wasn't insulated the last bit if coffee got cold

smelled funky. room service dinner wasn't very good.

amazing staff and great room service! worth your money!

the have a great kids menu for room service

no room service

hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

my kids could only swim 30 minutes and we arrived at the pool, at opening time-10am to be told due to

excellent breakfast! location the best! parking very good!

didn't have towels at the pool

the room was very clean, love the kitchenette

the room service was great. the bed and bed linen were very soft. we will stay there again.

wish they had breakfast room service.

shuttle service - comfortable beds - speedy check-in/out - nice, organic toiletries provided - room service was pretty

room service menus to be found, and the view that's we paid for, was the toll road

room service was kind of weak.