location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

cordial staff, very clean room and daily room service was excellent

there was plenty of parking space and free parking. the people that work there was very nice.

gym was perfect for what we needed to get a workout in

clean quiet room near airport. great breakfast.

great breakfast, good workout room, nice location

lack of room service. customer service could be better. no

room service, if you need something you have to go all the way down to the reception to get it

trash was not removed no room service numbered soaps. no lotion. dusty room

just wish the hotel had at least a microwave in the room since they did not provide room service

4th the smoke detector needed a battery, we called down room service to let them know

the room service

have been waiting for the shuttle in freezing cold more than 1 hour because i didn't know you have to look for holiday inn or

breakfast was great!! lots of choices.

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled out the sofa bed and found a huge blood stain

the shuttle driver dropped us at holiday inn and told us to walk and pointed in general direction of

room service was quite overpriced for what we got but it was decent food

rooms were clean and the room service staff were friendly

otherwise is everything ok but room service is not clean your room when you there.

the location is excellent! the breakfast is very good.! the facilities are wonderful!

also, liked that they allowed me early check in and late check out

location, the room was nice, the amenities were awesome, and the restuarant/room service was great

staff was nice. room service came quick.

room service was great and fast

room service at any hour given the airport proximity

room service person opened my room door at 8:50 am while the don't disturb card was hanging outside

the kitchen was stocked well enough

super rich breakfast. friendly staff perfect location good value

ever met the check in was fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the airport they were super nice and

staff from the shuttle driver to the front desk personnel

cept an oven) with 2 stovetop burners, microwave, dishwasher, dishes,

no room service

i ordered room service from the capital burger restaurant downstairs and it arrived quickly and was delicious

i was concerned with the room service

no menu for room service in my room.

only one restaurant and not a variety of room service food.

first i was disappointed that there was no restaurant/room service but the many choices in the adjacent strip commercial area served us well

the room size and design. room service was very good.

offered room service however i waited for over 4 hours for my dinner and had to call 3 times and nobody

although we did not partake of the room service, the menu was varied, prices were good and it provided a good option

mini bar was empty!!!! no room service!!!!!! restaurant was poor!!!!

good room service options that won't break the bank if on a budget

room service cleaners were quite noisy and were slamming doors while cleaning the other rooms

i checked in they told me there was no room service

smoking rooms no room service after midnight no food after midnight its old hotel no body to help you in baggage

room service was a disaster

the room service food wasn't very good.

the dinner, room service didn t go well in terms of quality, size and price.

it was a little pricey, and room service was also a little pricey

the room service was great. the bed and bed linen were very soft. we will stay there again.

wish they had breakfast room service.

room service was not available

paying for parking no room service

it would have been easier to order room service from the hotel restaurant, than ordering delivery

room service advertised 20oz sodas but instead gave 12oz cans

the place is clean and they send room service every day

also when i ordered room service, they brought me the wrong meal

room service bad, recepction and checkin personal bad

comfortable room, good room service menu, good location

i do understand that the wait staff is also taking care of room service

room service good

wish i could have gotten room service delivered but i completely understand why - i was allowed to take food from downstairs

room service food was very expensive and the view out the window was a cement wall

loved room service and lounge service

room service staff and food were wonderful

staff is incredible: sameer, andrea, the head woman for room service and the head waiter for the cosmopolitan and syrah restaurant

the room was extremely comfortable and room service exceeded our expectation.

amazing staff and great room service! worth your money!

the have a great kids menu for room service

beds too soft, no daily room service, bar not open until 5pm, tv died on last night

asked for late check out and i still received 3 knocks at my door that morning- granted one was room service i ordered but i was still shocked to receive so many knocks from staff when i

arrived late but room service was still available

the shuttle service, room service for breakfast and the courtesy coffee in the lobby.

dirty locker room. room service menu rather boring. front desk staff aloof.

the room service food is a must

but we were able to check in, get room service, wander around the property, have a quick swim, watch a movie and relax before our

with the room a day, comfy beds, fridge, safe deposit box in room, restaurants in hotel and room service, close to

room service available until midnight so i was still able to get a fresh salad when i arrived late

ordered room service because i was too tired to go back downstairs to eat

room service was not expected bring a bag like take out boxes.

food in room service

room service & house keeping staff, i had to ask for housekeeping everyday, room serrvice missed

only downfall - no room service - all else was great

i'd like to finde room service 24 hours and frigerator beverage in room

lastly, you could only do room service for one of the restaurants and not for all the restaurants that were located on the

no vending machines and limited snack bar options added to no room service after 10am.

overall well done to all team members from room service staff, receptionist and the cleaners who are constantly mopping floors, collecting

no daily room service sketchy inappropriately dressed woman person in the lobby one evening

to check room services such as the bathing area

hotel clean but room service bad , we come early at 11 pm they refused to early check in unless to pay 40 $

front desk agent and room service was rude.

quiet, restaurants nearby, hotel restaurant and bar with room service.

room service

no pool, room service was just dumping towels not refreshing the room. there was no pool

no room service or access to any food or drinks during night time

room service came in to clean took all the towels, but did not replace any

are not welcoming rooms are poorly renovated and not clean breakfast was acceptable ac noisy no safety cameras or was

breakfast was top notch and employees were friendly and helpful

the eggs for breakfast

breakfast

we liked the rooms, pool, and quiet area. beds were comfy.

first of all it is a nice very calm hotel with nice breakfast and friendly staff specially the room service crew who are doing a great job, all the time smiling and and doing their job with a

but it s a joke what they offer u it s not even decent enough to call a cheap snack and no room service or cleaning the next day and expecting full fare

room service never emptied the trash or replaced towels

have cut back on room service

i had to call room service from my personal phone to request rags and towels for my room

the room and surrounding areas were great, as was the food i had for room service.

no room service on easter.

room service seems quite early in the day than i had expected

room service knocking on all the doors early in the morning waking up myself and other guest before

room service was fast and pleasant. room and facilities were clean and comfortable.

room service was always available whenever you call and need them

staff are amazing and food from room service is excellent

also there jacuzzi is close and the restaurant inside but they have a room service that you can call you need

room service forgot to bring utensils and part of the meal we requested but quickly came back up

room service is way overpriced for very mediocre food! this was quite disappointing.

room service will only clean your room if your stay is four nights or longer

the location. room service,front desk..

no one answering the phone at customer service or room service

the room service menu in the room was out of date

i got in late at and though no room service, they had a microwave in room and a shop to buy something to make a quick snack

drink prices are high - but new nearby wegmans is a great spot to pickup snacks or wine for your room service night in

room service staff were very pleasant and professional

the room service food was amazing!

the pool was relaxing and the room service was great

they were out of juice when i ordered room service and charged me $20 for waters

light room service

no free breakfast no room service for food need more elevators

pet friendly prompt room service

missing room service - hope it comes back soon but i realize where we're at right now

room service isnt an opton

room service

everything from the chocolate strawberries to the room service made our special weekend over the top more special

great location, and the room service was great.

don't have enough selection of food in room service

room service room dining was from the restaurant down stairs and the food was very limited

hidden parking fee, room service only came once during a three night stay.

room service was convenient and delicious

the service at the restaurant was delightful, and for room service excellent

the fact that they charge you for the delivery of the room service

room service and the view from the room