breakfast in room service was hot and delicious

one would answer the phone for room service

the room service was prompt and my french toast was delicious

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

and room service autocharges 19% gratuity plus in room fee plus want additional tip

kids like the little pool and breakfast

that was a bit frustrating for the kids to be required to sit out of the pool for so long each hour, even

kids like the little pool and breakfast

really like the property it was very clean, didn t smell, the staff very nice, the breakfast was excellent, it was like stepping in ihop i will recommend this place to anyone and

good selection of breakfast items and the kids loved the fresh cookies every afternoon

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

room service available if preferred

unexperienced front desk lady, poor customer and room service.

we absolutely loved having breakfast at the panera in the morning

exceptional staff, great restaurant on property, great morning coffee service, and free easy parking onsite

in addition, the room service was fast and efficient

less by special request)

no breakfast, no bar service, no bellboys, no room service

got room service when needed

also, no bar service, no bellboys, no room service

room service messed up our order 2 times so we gave up

the bed was spacious and comfy. they had room service at all hours.

room service was wonderful, beds extra comfortable, all what it is contain in the room its brand

no room service due to covid but when requested fresh towels they brought them up

room service and housekeeping was great. i will certainly go back.

no room service unless you request it in advance

location room service

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

we were there during covid so we missed having room service, but it was nice to be there when it wasn t crowded

didn't have room service or dinner

the room service staff were excellent.

was no room service menu in the room

room service or dining room to get coffee or snacks available

room service was

everyone from front desk to room service and food service was great

location was very near areas we needed. breakfast was real nice.

much as i enjoyed the daily breakfast

outstanding breakfast

indoor pool was nice too

breakfast was amazing and the location where the breakfast was set up was awesome

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

our room was right by the gym and laundry and the door would slam into our door every time

staff are polite and friendly. my room were clean. they provide free laundry!

value for money allowed an early check in with a

everything, especially the cockroaches all over the kitchen

hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

with children and with time constraints, we had planned our day on the pool open hours

clean, great breakfast, wonderful ammenities

loved having the convience of a kitchen. very nice

breakfast was pretty good. children enjoyed the pool.

eggs were cold. bacon undercooked. room service dinner excellent both nights!

also, guests should be aware that there was no room service

no room service. covid is just an excuse now for charging higher prices for less service.

was open, no breakfast as advertised, pool, bar and room service was closed

room service breakfast was a hit/miss option

room service was also very kind

the beds are super comfortable and the menu from room service offered a lot of choices

the menu price the room service prices room

i thought room service price was rediculous

the pricing was unexpected for room service the bed was nice

room, location, room service.

pool and hot tub closes at 9pm

the pool had an attendant/lifeguard on duty during the hours the pool was open

pool & hot tub were awesome

jacuzzi was nice but the pool water was a little cold

a little better in room service. (replacing glasses, coffee, etc) (-)no room service (-)no room service. food in restaurant was not very good. (-)no daily room service. breakfast was okay but, not like pre-covid. (-)think it's about time there is room service again, making beds, changing towels, etc (-)room service needs improvement. cleanliness!!! (-)no opportunity to open windows in the room, air condition/ noisy fan could not be turned off no room (-) should be for free i asked for room service and the hotel site wasn't working, they told me i had to go to the reception to see (+)no breakfast. no room service. air condition noise. (-)hotel itself does not have room service or fully functional restaurant which is not very clear/obvious

request a room without an adjoining door to the next room as a family next door left their kids unattended one evening and they went crazy

we could hear kids screaming and running around all night

i liked the room. it had a seating area and a kitchen area and bright and modern and also quiet.

the wifi connection continues to have problems and the tv remote did not work.

72 - and you have to pick it up in person - no room service

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no room service

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable (+) a snack bar counter with bar (-) the bar was not open in the evening time which would have nice but understandable with everything going (-)better breakfast bar with longer hours. (+) bar opens late and closed early (-)bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast. (+) no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

work out gym, breakfast, staff

we got lied about breakfast wokeup early to early told us no breakfast and if we want we can have room service

the room service was quick and tasted good.

included options, no such options, the price is not $10 per person per nigh, they do not provide room service

accommodations -- especially awesome food we ordered for room service

pool was closed, poor room service

also, their room service was fast, efficient, and not as pricey as other hotels

24-hour room service is advertised but room service ended around 9 or 10 pm

love room service so i ordered in a couple times

-room service was prompt and friendly -desk staff was friendly -good assortment of furniture in the

00 in room service

love the location and the room size. room service is also good.

bed was amazing!! the room service was delicious!!!!

food was limited in their restaurant and no room service

room service was impeccable. front staff could not have been any nicer

the tv size and room service was amazing

my only minor complaint is that you cannot get a snack in the evening only room service.

the bed was extremely comfortable. room service was very prompt.

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

was some room service tray in my room when i get there and i was not sure if the bed was change or not based

room service was good but way overpriced

long time for room service and not enough shuttles to airport at critical time

and ceiling coming off, no thick curtains in the room, no room service, housekeeping once in 5 days

no room service, you couldn't bring food up to your room.

the room service was very good

of all, the room and bathroom were very dirty, and there was no room service

the room & bugs ?& room service awful.

when we submitted pictures that second day of our trip, they were kind to offer us room service

room service pizza $22 for a flash cooked frozen pizza

also i was charged on my card during the trip, room service, bar, parking, etc

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

went out of her way to help us with everything: she told us about the airport shuttle, the pool, breakfast, everything, and alao helped with preparing the invoice for our company - she was

location to the airport perfect and the airport shuttle was excellent.

very friendly helpful staff. rooms very clean. lovely bar and restaurant

the waitress at the bar had no idea what she was doing, no parking, people were very rude

loved the free shuttle to reagan airport/metro and was so surprised that the luggage storage service was

it was impossible to get room service. the cleaning staff threw away my contacts.

they did it but i felt i should not of had to ask for room service

wish room service cleaned the room earlier.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

location for the breakfast

wish room service pass more frequently they didn t clean our room during our stay, however they passed

excellent room service, clean rooms, spacious, wonderful breakfast, and coffee is there all the time

breakfast was over too early and there was no room service

room service only every day

bar tender, chris, was awesome

room service

room service

staff was not friendly and room service was very rude.

no room service ....

hotel shuttle available to/from ronald reagan airport

the only thing was their was no room service to change my sheets daily.

no resteraunt or room service on site

room service number they give does not work, we had to call reception to get another number

also, the food services

room service was totally screwed up

room service did not include all things ordered but the food was okay

room service hired more staff please

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but the parking was commendable

room service charged an additional fee to deliver to your room

room service, parking facilities, internet access.

no room service

my only complaint was the only options i had for a meal when i arrived at 11 pm were room service or

room service was a little sketchy asking to come in at 6:30am but i see why the tray was very heavy

room service was delicious and smooth check

hotel staff is nice and room service is very good

food at room service was expensive

the room service was fantastic & the food was fresh & tasted good

room service was excellent

the room service was great the wings was so good and staff was freindly

room service was great !!

the fact that they charge you for the delivery of the room service

the service at the restaurant was delightful, and for room service excellent

room service and the view from the room

hidden parking fee, room service only came once during a three night stay.

room service arrived in a paper bag, the food was placed in a cardboard box

the hotel because i wanted to enjoy my birthday weekend somewhere i could dine inside/order room service and have access to a spa onsite

well located hotel, friendly staff and prompt room service

room service was also very fast

no room service at night, no convenient store close by, no concierge when we arrived

staff and front desk ,location, price, cleanness, room service, comfort, food , beautiful happy hour , amenities

room service food was of a very good standard

room service menu too swanky sometimes you just want a club sandwich and fries or a slice of cake

scheduling of room service

was friendly and courteous; even down to the gentleman who delivered my room service to me

the restaurant and room service could have had a more extensive menu.

i would prefer more vegetarian options in the restaurant menu as well as there room service menu

room service was not too expensive so that was nice

door problems. door wouldn t open and bad room service. front desk not so friendly.

room did not have a mini bar and no room service

room service was not available, probably due to covid-19 restrictions

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got very good

the views, the bar in the lobby, and the decor are fabulous

room service food was poor quality

room service was prompt

in the middle of the night due to jet lag and no way to have a hot cup of coffee/tea except for room service

lumpy cover, high charge for room service, only one soap, no in-room menu

room service/restaurant sucked,they didn't provide me with no condiments to go with my breakfast

the room service was not great

great location, and the room service was great.

menu for room service should be bigger. parking should be bigger.

room service was great and the prices

don't have enough selection of food in room service