no breakfast, no bar service, no bellboys, no room service

got room service when needed

also, no bar service, no bellboys, no room service

in addition, the room service was fast and efficient

less by special request)

room service

only thing is they should have a better room service menu

great location, and the room service was great.

menu for room service should be bigger. parking should be bigger.

room service was great and the prices

00 in room service

also, their room service was fast, efficient, and not as pricey as other hotels

room service knocked the door too early in the morning.

shower, room service, business center accessibility, beautiful entry space, sufficient event space

clean rooms, 24 hour room service

unexperienced front desk lady, poor customer and room service.

room service available if preferred

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

easy walk to numerous other breakfast/lunch/dinner, shops, etc

is plenty of parking and it is immediately across the street from several eateries

excellent; service so polite; room service wonderfully fast

room service staff were very pleasant and professional

the room service food was amazing!

the pool was relaxing and the room service was great

drink prices are high - but new nearby wegmans is a great spot to pickup snacks or wine for your room service night in

room service and the view from the room

the service at the restaurant was delightful, and for room service excellent

room service was convenient and delicious

room service arrived in a paper bag, the food was placed in a cardboard box

hidden parking fee, room service only came once during a three night stay.

the room service menu in the room was out of date

no one answering the phone at customer service or room service

pillows fluffy, building was nice, room service had good prices, room service was nice.

the location. room service,front desk..

the room service comes every 2 daya only on request before 9 am which is a bit silly for a hilton

no room service for food at night

breakfast bar is closed can t even order room service and the food provided is for children lol granola bars and

they couldn't get my bill correct and double billed me for room service

room service knocking on all the doors early in the morning waking up myself and other guest before

room service seems quite early in the day than i had expected

for room service, had to remind them multiple times

rooms smells and no room service for cleaning we stay for 5 nights no one even change the towels

/ no room service

i had to call room service from my personal phone to request rags and towels for my room

room service never emptied the trash or replaced towels

breakfast is good .

breakfast

the eggs for breakfast

in a good location, commercial area , hotel workers met the need, reasonable breakfast.

i loved everything about the breakfast was good but they should have scrambled eggs

room service messed up our order 2 times so we gave up

room service wasnt available. not enough staff to cover. we had to walk 1 mile for refreshments.

room service was wonderful, beds extra comfortable, all what it is contain in the room its brand

room service charges was astronomical and the highest i've ever experienced

no room service due to covid but when requested fresh towels they brought them up

was no room service menu in the room

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

room service or dining room to get coffee or snacks available

the room service staff were excellent.

house keeping service, breakfast, room service options, restaurant

a little better in room service. (replacing glasses, coffee, etc) (-)no room service (-)no room service. food in restaurant was not very good. (-)no daily room service. breakfast was okay but, not like pre-covid. (-)think it's about time there is room service again, making beds, changing towels, etc (-)room service needs improvement. cleanliness!!! (-)no opportunity to open windows in the room, air condition/ noisy fan could not be turned off no room (-) should be for free i asked for room service and the hotel site wasn't working, they told me i had to go to the reception to see (+)no breakfast. no room service. air condition noise. (-)hotel itself does not have room service or fully functional restaurant which is not very clear/obvious

gym available fitness area good

the gym was nice but basic. breakfast could have included better selections.

decent gym and breakfast

daily breakfast was fantastic as well as the breakfast attendants

room, location, room service.

we wanted to enjoy the pool, however there was a group there with several kids that were running, flipping into the pool, pushing, diving (all of which were against pool

the free breakfast was great and the pool and jacuzzi were both great

jacuzzi was nice but the pool water was a little cold

we wanted to enjoy the pool, however there was a group there with several kids that were running, flipping into the pool, pushing, diving (all of which were against pool (*) they treated our kids like little kings (-)such an inconvenience and i didn t find anything humorous about the situation especially with kids traveling and that we could ve went other places if the website would ve listed the pool

spacious room, good breakfast, good pool, staff responded to requests. good for families

the kids had time to use the pool, key was demagnetized, font desk had no problem with the issue

large room / free breakfast and the diner next door is really good.

outstanding breakfast

the hit breakfast and hotel pool were standouts.

excellent room service, clean rooms, spacious, wonderful breakfast, and coffee is there all the time

breakfast was over too early and there was no room service

wish room service pass more frequently they didn t clean our room during our stay, however they passed

room service only every day

the breakfast was great.

breakfast room service was quick and large portions with all the extras

not having room service for breakfast

but no room service, no bathrobes and the self parking was a little confusing and bureaucratic

only 4 devices on the wifi no room service at night 3 bath towels for a party of 4 people

clean room and respectful room service and cleaners

the facilities were basic, such as no daily room service

to request room service

could not find the menu for the bar grille to order room service and when my husband went downstairs the staff was nowhere in site

room service, leaky shower, not enough blankets on bed, noise outside the window, could hear people

2)no room service

no room service

no room service, no good customer service

room service was horrible

u can only adjust the temperature) you can hear the loud street or other rooms at night room service entered the room although i put the sign on the door

it said there was room service, no refridgerater, bed was hard room was tiny not worth 300 a

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got very good

the views, the bar in the lobby, and the decor are fabulous

room service menu too swanky sometimes you just want a club sandwich and fries or a slice of cake

was friendly and courteous; even down to the gentleman who delivered my room service to me

due to covid-19, there wasn't room service also the restaurant was closed

scheduling of room service

room service

lumpy cover, high charge for room service, only one soap, no in-room menu

room service/restaurant sucked,they didn't provide me with no condiments to go with my breakfast

the room service need more follow-up

room service food was poor quality

in the middle of the night due to jet lag and no way to have a hot cup of coffee/tea except for room service

no room service sunday night

no room service before 7:30 am so no food for me

room service tel# on the phone in the room was apparently not correct

would be great if breakfast room service could be ordered in advance

room service was not available all days of the week.

the bed, helpfulness of all the staff, the room service

limited choices for room service

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

eakfast, dinner) was very good, staff were extremely friendly and helpful

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

rooftop bar is open at 4pm

roof top bar and piano bar. rooms were very nice as well.

by default, room service is once every 3 days, which didn't bother me because i was out all day and just came

store is decent but few waitstaff and painfully slow ; it does not appear one is able to have room service

rude when attempting to order a dessert from room service

room service not available

we ordered room service for breakfast which was great with two small children; and, it was delicious

run well - gave room key where room was occupied, staff complaining about each other, no room service, view of the back was

room service is great. they are very accommodating

most impossible to find legal parking) room service/

great room service

room service food was very nice

elegant, sobre, big room, very good bathroom; very good room service; very well located

food in restaurant and room service are high quality

also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy

the gym facilities were very nicely kept

pool and spa

breakfast was very good and well served it was balanced and tasty.

be mindful of no room service and breakfast offering

small bar in hotel was friendly and had a very comfortable seating area

laundry in basement

i was a little sad to learn the hotel bar closed at 10:30pm.

bar area very quaint

room service meal was hot and fresh

everything the staff was amazing , room service was so friendly and nice

think room service isn t very nice, maybe it s busy in cherry blossoms season

lovely views from the balcony of the river, room service was wonderful

it took room service while to bring towels

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

everything, especially the cockroaches all over the kitchen

great laundry machines

rooms are clean, breakfast is good

cable and wifi were not working from sunday to thursday.

room service was prompt and still hot

i then called room service - no answer

room service was hard to connect to and juniper restaurant had no greeters at noon when it was

daily room service, friendly staff and good location to subway and circulators, good neighborhood, good

no knowledgeable concierge, inattentive doorstaff, terrible room service

great room service food was really good

ordered room service one night and the food was delicious

the suite was huge and room service very prompt

room service breakfast was very nicely presented and hot

the room service was phenomenal

was amazing from the valet to check in dinner at the blue duck room service totally awesome ecperience i am a travel agent and i love this hotel perfect for a

room service is great

room service was excellent.

m & pool). friendly and welcoming staff.

room/suite, very clean, nice swimming pool and fitness area with day light, nice

basic rooms, limited room service and food delivered in paper bags. dim lighting

the breakfast for room service was delicious, food very good

no free wifi in the rooms. confusing information about how to get room service

the restaurant on site was closed and there was no room service

like that they don t have room service

is no room service, nor can you call down to the restaurant to order

room service skipped days, restaurant closed, front door had to slam to close

the hotel has an onsite restaurant and room service is available

guests must go to the desk for ice and there are no vending machines so room service is at times the only option

also room service was terrible - served stale corn muffins

room service lunch/dinner was just

limeted room service

the room service burger was not as good as at the bar

basic breakfast. room service.

room service for lunch and dinner are very expensive,food and snacks unreasonable high price ,not

hilton seems to have used the covid-19 pandemic as an excuse to stop essential services such as room service

re hungry when we arrived at 22:30), no natural

room service was super fast, and food was good

we also got charged room service for someone else's order

had to switch it off, shower water not going out, no water available in the room, no room service

i loved the breakfast, especially chef kevin's pancakes.

breakfast was amazing

hosts were friendly. lively conversation. great home made breakfast each morning.

cleanliness, hospitality, comfort, breakfast

the innkeeper anticipated our needs though out our stay and provided a delicious breakfast every morning

room service did a great job cleaning the room while we were out for the day

convenience of room service was delightful

food at room service was ok - not great for the price

lack of proper breakfast room service.

no real room service for late food needs

helpful attentive staff. no room service for breakfast. restaurant opened at the check out time.

limited had limited hours - no breakfast on weekends until after 12 difficult to access room

no room service.

ordered room service was put on hold for over 30 minutes

chef geoff's was amazing. staff was very nice and accommodating. room service was great.

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted to charge for the same which was shocking

the room service staff and people we encountered in the hotel were great.

delicious and nice variety. great room service.

dat i had to call room service to get a slipper

room service