hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

the pool was not open.

the coffee machine or coffee in the kitchen should be of better quality

breakfast

excellent breakfast! location the best! parking very good!

would preferred to order hot breakfast for room service

room service breakfast was a hit/miss option

also, guests should be aware that there was no room service

fact that i tried to order room service at 10pm and it was unavailable due to a private party

room service from houllihans was timely and tasty

muted handset, frustrated staff receiving room service orders

had to call for towels & toilet paper, no mini bar, no literature in room of food or room service, many outlets didnt work, tiny soap, shower gel was very low, toilet got clogged twice

i couldn't get anyone for room service the night i checked in or house keeping

that room service is upon request

room service order was messed up every time we ordered

we returned after 830 and we did not get any room service

huge room with kitchen and sitting room

love the kitchen

breakfast, very clean and new room, friendly staff, easy experience, pet friendly, well stocked kitchen

loved that we had wifi and

one would answer the phone for room service

examples are the lack of daily housekeeping and room service

the room service was prompt and my french toast was delicious

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

breakfast in room service was hot and delicious

there were too many kids, and i didn't get a chance to try it out

breakfast was amazing- great variety and healthy options

and they had free parking

false advertising on free wifi. no signs on front door about do not need mask if vaccinated.

i also made use of the gym as well

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no room service

72 - and you have to pick it up in person - no room service

work out gym, breakfast, staff

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

we moved to a different room but the room service did not show up

room service, the customer service, the food, comfort of the bed was all great

the room service was quick and tasted good.

it was nice to have room service from the bistronand food was good

we got lied about breakfast wokeup early to early told us no breakfast and if we want we can have room service

a microwave, softer towels, individual robes for each guest, working room phone, ironing board, room service, the toilet to flush well and a bell boy

no room service even though it was advertised as such here on booking

they didn't have bathrobes. no room service due to covid

the bed was extremely comfortable. room service was very prompt.

room service was good but way overpriced

no room service unless you request it in advance

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

didn't have room service or dinner

location room service

we tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found

room service pizza $22 for a flash cooked frozen pizza

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

a fan of was waiting in a huge line for 40 minutes for a complimentary breakfast, but yet room service is not available because of covid

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

when we submitted pictures that second day of our trip, they were kind to offer us room service

it was impossible to get room service. the cleaning staff threw away my contacts.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

they did it but i felt i should not of had to ask for room service

wish room service cleaned the room earlier.

there is a starbucks and lobby bar in the first floor

free breakfast, swimming pool

the breakfast was excellent

much as i enjoyed the daily breakfast

coffee and breakfast bar

pillows, complete kitchen, close to shops and restaurants, friendly staff, well priced, great breakfast, free parking, free shuttle service, what else can you ask for

i had to pay $10 for hot water from room service- ridiculous

staff and front desk ,location, price, cleanness, room service, comfort, food , beautiful happy hour , amenities

took advantage of room service and ordered from brabo, which was tasty

more/better trained staff at front desk and room service

i loved the spa that was downstairs, as well as the room service

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

unexperienced front desk lady, poor customer and room service.

room service available if preferred

full breakfast menu doesn't start until 8am. the room doesn't have a closet or coffee pot.

didn t have any breakfast

got room service when needed

in addition, the room service was fast and efficient

also, no bar service, no bellboys, no room service

no breakfast, no bar service, no bellboys, no room service

less by special request)

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

our room was right by the gym and laundry and the door would slam into our door every time

everything, especially the cockroaches all over the kitchen

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures were hung crooked in rooms, breakfast was grab and go due

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

the view out back on a building site. the lack of a mini-bar or room service.

prices for the dinning room and room service

also, the room service cart stayed outside our bedroom door for

room service food was fresh

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i am 84 and told to go across the street with my walker to taco bell in an ice storm

no room service due to covid but when requested fresh towels they brought them up

the bed was spacious and comfy. they had room service at all hours.

some form of room service during the night hours

no room service worked for us

we did not eat int the restaurant, but did get room service.

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

room service or dining room to get coffee or snacks available

would have preferred ability to have room service

house keeping service, breakfast, room service options, restaurant

the room service staff were excellent.

also, the food services

could not access internet and not really a great room service menu

room service was totally screwed up

they did not have all day room service.

room service was fast

there is no room service

were several amenities not working or suspended when i stayed, particularly no microwave, no room service, and no pool

i thought room service price was rediculous

ordered a salad with oil and vinegar from room service

room service was also very kind

airport shuttle was great and the staff friendly

i also loved the swimming pool

staff also at the breakfast buffet were attentive

i did not like that continental breakfast was not included.

swimming pool

no room service, you couldn't bring food up to your room.

no room service

availability of room service in the afternoon.

of all, the room and bathroom were very dirty, and there was no room service

king room everything was just perect, soundproofing, heater, water pressure, free good internet, room service, bar, gym and store at the reception

room service did not include all things ordered but the food was okay

room service charged an additional fee to deliver to your room

no valet and no room service.

room service hired more staff please

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but the parking was commendable

no room service ....

room service

staff was not friendly and room service was very rude.

room service

when i checked in i wasn t told what floor i was on, the wifi code, etc

enjoyed the option of the room service

the view from our room was spectacular and the hotel dining + room service were excellent.

they also gave me fred cookies and milk when i ordered them from room service

room service was amazing

there's no room service, when you order food, you have to pick it up from a lobby bar due to covid