spacious room, good breakfast, good pool, staff responded to requests. good for families

coffee and breakfast bar

the breakfast was excellent

daily breakfast that was included, and how early it was made available, was super convenient for my

large room / free breakfast and the diner next door is really good.

-room service was prompt and friendly -desk staff was friendly -good assortment of furniture in the

also, their room service was fast, efficient, and not as pricey as other hotels

love room service so i ordered in a couple times

missing from lamp in room, engineering took till 11pm to show up *mold on the shower curtain *no room service - we were not informed prior *no shuttle service - we were not informed prior *no

room service knocked the door too early in the morning.

room service and the view from the room

the service at the restaurant was delightful, and for room service excellent

hidden parking fee, room service only came once during a three night stay.

the fact that they charge you for the delivery of the room service

room service was convenient and delicious

the location. room service,front desk..

pillows fluffy, building was nice, room service had good prices, room service was nice.

the room service menu in the room was out of date

the room service comes every 2 daya only on request before 9 am which is a bit silly for a hilton

room service will only clean your room if your stay is four nights or longer

in addition, the room service was fast and efficient

less by special request)

got room service when needed

also, no bar service, no bellboys, no room service

no breakfast, no bar service, no bellboys, no room service

unexperienced front desk lady, poor customer and room service.

room service available if preferred

front desk lady is mean and very new to her job, she didn't send room service to our room and she couldn't even extend our room and all she could say was,

exceptional staff, great restaurant on property, great morning coffee service, and free easy parking onsite

'continental breakfast' needs to improve!

great location, and the room service was great.

the room service was not great

room service room dining was from the restaurant down stairs and the food was very limited

menu for room service should be bigger. parking should be bigger.

room service was great and the prices

room service wasn't great

room service knocking on all the doors early in the morning waking up myself and other guest before

room service was fast and pleasant. room and facilities were clean and comfortable.

no room service for food at night

the room and surrounding areas were great, as was the food i had for room service.

only worked in the lobby and by the pool

are not welcoming rooms are poorly renovated and not clean breakfast was acceptable ac noisy no safety cameras or was

breakfast overwellingly exceptional.locatiion was perfect

unfortunately we had to leave before breakfast, but they did have coffee that was awesome.

in a good location, commercial area , hotel workers met the need, reasonable breakfast.

but it s a joke what they offer u it s not even decent enough to call a cheap snack and no room service or cleaning the next day and expecting full fare

first of all it is a nice very calm hotel with nice breakfast and friendly staff specially the room service crew who are doing a great job, all the time smiling and and doing their job with a

have cut back on room service

for room service, had to remind them multiple times

there was not a regular room service

the quality of the room service menu. the food was delicious!

excellent; service so polite; room service wonderfully fast

drink prices are high - but new nearby wegmans is a great spot to pickup snacks or wine for your room service night in

room service staff were very pleasant and professional

they were out of juice when i ordered room service and charged me $20 for waters

hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

clean, great breakfast, wonderful ammenities

love everything about the place starting from the receptionist to the room set up and the free breakfast

in some suites you feel like you are sleeping in the kitchen, not so with this property

in kitchenette drippped and saw what appeared to be mold on the shower curtain and pointed out to

no room service. covid is just an excuse now for charging higher prices for less service.

room service from houllihans was timely and tasty

we chose it for the room service.

night i attempted to order room service as i had a long day and didn t really wanna go back out

would preferred to order hot breakfast for room service

light room service

no free breakfast no room service for food need more elevators

pet friendly prompt room service

the grilled cheese i ordered from room service was not good at all, barely edible and it cost me $18 with gratuity

missing room service - hope it comes back soon but i realize where we're at right now

room service we had ordered and we were told it would take 40 minutes it took over 2 hours and it

no room service related to food

examples are the lack of daily housekeeping and room service

breakfast in room service was hot and delicious

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

no room service due to covid but when requested fresh towels they brought them up

no room service worked for us

room service was wonderful, beds extra comfortable, all what it is contain in the room its brand

room service messed up our order 2 times so we gave up

room service wasnt available. not enough staff to cover. we had to walk 1 mile for refreshments.

kids like the little pool and breakfast

my kids loved that part

everything was great. excellent wifi and delicious breakfast.

that was a bit frustrating for the kids to be required to sit out of the pool for so long each hour, even

breakfast was very good- scrambled eggs and sausage, cookies and coffee- amazing

would have preferred ability to have room service

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

i asked for an extra blanket and pillows and room service never brought them.

room service, no on site restaurant

room service was

room service good

comfortable room, good room service menu, good location

pool/jacuzzi, fast room service, check in super easy and fast and checked in early, nice firm

also when i ordered room service, they brought me the wrong meal

i do understand that the wait staff is also taking care of room service

loved room service and lounge service

room service food was very expensive and the view out the window was a cement wall

room service staff and food were wonderful

the bed was amazing! room service food was good.

staff is incredible: sameer, andrea, the head woman for room service and the head waiter for the cosmopolitan and syrah restaurant

ran out of towels and no room service

there is a restaurant in the hotel so if you don't want to go out, you can order room service

had to call for towels & toilet paper, no mini bar, no literature in room of food or room service, many outlets didnt work, tiny soap, shower gel was very low, toilet got clogged twice

room service order was messed up every time we ordered

we couldn t get room service because not enough staff but there was enough staffing for the bar -

didn't have room service or dinner

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

location room service

no room service unless you request it in advance

we tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow dryer did

room with two treadmills) was closed for remodeling

very nice accommodations, with frequent cleaning all around and the breakfasts are great

it s easy parking access and great area to find any food you want.

neat shopping area-i wasn t expecting that! room service was good, too.

room service for breakfast

no menu for room service in my room.

only one restaurant and not a variety of room service food.

couldn't get a waiter to take my food order in the restaurant so i went back to my room to order room service but it took 30 mins to get

room, location, room service.

pool & hot tub were awesome

the staff was very friendly and it was nice that it had a pool and a full kitchen

the breakfast is handy with a lot of choices

the breakfast was good

a little better in room service. (replacing glasses, coffee, etc) (-)no room service (-)no room service. food in restaurant was not very good. (-)no daily room service. breakfast was okay but, not like pre-covid. (-)think it's about time there is room service again, making beds, changing towels, etc (-)room service needs improvement. cleanliness!!! (-)no opportunity to open windows in the room, air condition/ noisy fan could not be turned off no room (-) should be for free i asked for room service and the hotel site wasn't working, they told me i had to go to the reception to see (+)no breakfast. no room service. air condition noise. (-)hotel itself does not have room service or fully functional restaurant which is not very clear/obvious

more breakfast selections

excellent wifi throughout

request a room without an adjoining door to the next room as a family next door left their kids unattended one evening and they went crazy

free wifi was good

access to the indoor pool or restaurant/room service because of the coronavirus but that s understandable other than that my stay was

room service was also very kind

there is no room service

only thing we were surprised with was i guess it was room service if we didn't have the security latch on the door they would have came right in before

the menu price the room service prices room