were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

but we always got whatever we asked for cleaning wise and room service wise

the room service quickly replaced my towels when the old ones were dirty

room service delivered food and a bottle of beer was delivered with meal

also, the restaurant on site didn t answer the room service

no room service.

also loved the room

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

i wish there was room service. i could hear the door slamming to the stairs.

food, room service

in room service

was no room service changing out towels making up the bed and empty the trash cans in the room during our

room service took there time bringing extra towels

breakfast was not cooked to order nor was there room service available

breakfast bar was above average

screaming in hallways , kids running around , people getting ice from ice

water in the pool was very cold

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

eyes burning and some kids in out group broke out in rashes

the room is clean and the room service is very proactive

location close to downtown, nice area, good breakfast and very kind staff!

it didn t have a indoor pool

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

wifi did not work most of the stay

the only thing was is that there should be more breakfast items not just plant based.

convenient location - breakfast was good - variety of options

breakfasts, friendly staff, comfortable beds, comforter on the beds

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and cold options, on site coffee whenever,

parking lot was too small and filled with trailers & dump trucks

we had hoped to use the pool, but it was not very appealing

during pandemic, breakfast every morning, housekeeping everyday

nice breakfast

th no extra charge)

there is a small gym and a pool for guests to use

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

small pool to many people wish it had hot tub

have had a larger pool area and it could have been slightly cleaner

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags, limited bath supplies, very noisy

nice pool

the suite was also very spacious and the kitchenette was very well designed and clean

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

loved the shower and kitchen

breakfast didn

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

the accommodating staff and room service options.

from the front desk the the made and room service it is and also the kitchen area and everyone that worked in it and it was the greatest

desk staff an smell of room stuff was broke an called for room service they told me come to front desk for extra things 3

had to re-clean my room, specifically the bathroom

also housekeeping felt that it was ok to sit the dishes that my room service came in outside of my door and leave it there all weekend: for 200+ dollars a night i

to order room service for breakfast 2 days and there were problems both days

if you use room service it's a 22% gratuity charge and also 2

we also did room service for

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

room service was exceptional and the bathrooms are huge and nice.

the room service was really good

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

good i had room service

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

great breakfast

the breakfast was a pleasant change compared to usual places

helpfulness of staff and room amenities rank high. kitchenette was really nice.

there's a pool and gym.

the full kitchen of the suite was an added bonus

the room service the room itself was amazing

no room service which was part of the reason we stayed there

not as many amenities , no room service

room service was a bit suspect. took three tries to get our order and it still was not correct.

there was no room service

room service

no room service

used room service fir dinner. 40 minute air but the pizza was delicious.

we weren t informed of the $50 copay for valet and room service before staying

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

room service was amazing and prompt!

room service was great when we arrived late at night and the room was set up great for my wife's

room service wasn't very good - the quality and temperature of the food was poor

our room service dinner was excellent

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

the restaurant is closed, so are all the amenities. no room service because of covid

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

responsive room service and towel

they had room service, although only until 10 i

as with many accommodations nowadays, no daily room service

great staff and room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

we did call room service and the front desk for extra towels and they never brought them.

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

staff from the front desk, to room service to maid service

only complaint would be room service came in togo containers

room service food had a good menu but the actual quality of the food was only okay.

towels were worn. no room service done yet when we got back sunday afternoon.

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

room service was quick and delicious

we also received room service and it was delivered in a quick manner; she was super sweet

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

they also have convenient eating options located inside of the hotel available for dine in or room service

also the breakfast room service was delicious

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service was an extra $5 to bring food to the room

room service was ok but could have been better

room service and valet parking

plenty of towels on daily room service but no wash clothes.

called for room service never received items, wasn t charged

we ordered room service our first night and it was very good

room service options limited and poor quality for huge expense

staff was nice, location was awesome and restaurant and room service were great

the food was not good. more of a selection needed at the restaurant and room service

wish they offered room service

room service. pillows

room service was good. beds were great. shower was great! view was excellent!

room service was excellent

night room service was convenient but would have liked more menu choices

the location and the room service was great.

no room service!

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

room service took to long.

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

wish pool was open until at least 10

we love coming here even though the pool wasn't working this time

shuttle service to the airport is horrible

the beds were comfortable, wifi was great, rooms had a mini fridge and nice hot shower

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

was looking for hotels with a pool