didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

very clean and friendly staff pool and hot tub were amazing

ample parking was available

hard to find a parking spot.

location and free parking for our trip

breakfast was great. cinnamon muffins the best.

breakfast was good as well

pool was not clean

was a comfortable bed, the room was set up well, the breakfast was delicious

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

wish pool was open until at least 10

should have posted your restaurant is closed

wifi does not work in all of the rooms

there was no laundry facility, had to go to another hotel

good shuttle service

thing was the pool area could use a slight make over

the pool and hot tub

nice staff, clean and comfortable. good shuttle

airport shuttle

the staff members were very friendly from the driver of the shuttle bus till the room service team

didn t work, didn t have a microwave, no real room service, mold in the bathroom in

room service would be a nice option

information we received said the hotel had room service

no hotel restaurant/room service as

the breakfast need to bring back muffins

there were people smoking weed outside next to the exit while we were walking our kids in or out not matter the time of day

may have been loud wild kids

suite had everything i could possibly need: a spacious bathroom with a hot shower, a nice kitchen, a comfortable seating area with a table to sit, and a comfortable bed

price/night location near our kids/grandkids

the room is clean and the room service is very proactive

some machine made a lot of noise in the pool area in the middle of the knight

wifi was slow and unreliable for a business traveler

pool was nice

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

but we always got whatever we asked for cleaning wise and room service wise

room service ate our donuts while we were out but left the trash

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

i wish there was room service. i could hear the door slamming to the stairs.

room service wasn't available at the time

no room service.

would be nice to have late night room service, but there were others places that do door dash

i was told by desk when i checked out that they do not do room service for an overnight stay

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

loved the room with a trundle option to allow kids to spread out in a hotel room.

pool was down. i had two small kids and that sucked

the breakfast buffet was great and snacks and beverages near the

liked everything about the property from the room to the daily breakfast

i like the location and the room service

no room service or breakfast was provided

was no room service changing out towels making up the bed and empty the trash cans in the room during our

i didn t like that you couldn t get room service all day

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

and we had to place the two chairs from the room in front of the door as extra security parking lot needs a lot more

parking lot very empty

was generally quiet with ample parking

breakfast was just a grab and go which was somewhat disappointing

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

the location and the room service was great.

no beverages in room room service starts at 11 am so you have to walk downstairs

night room service was convenient but would have liked more menu choices

room service took an hour and a half

room service was slow- quoted 30 minutes, received food over an hour later

room service was great except the pasta of the day

the food was not good. more of a selection needed at the restaurant and room service

room service. pillows

room service is a must if you stay the breakfast was delicious

room service and valet parking

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service was ok but could have been better

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

they also have convenient eating options located inside of the hotel available for dine in or room service

room service was quick and delicious

room service food wasn't that good after 11pm

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

room service was fast!

room service was not offered because the hotel was sold out and i didn't pay for that because of

we were also not informed ahead of time that room service does not clean unless you stay for 7+ business days

no help with baggage or parking you had to pay room service was poor

responsive room service and towel

they had room service, although only until 10 i

room service food had a good menu but the actual quality of the food was only okay.

the rooms, the restaurant, room service. the cost

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

staff from the front desk, to room service to maid service

only complaint would be room service came in togo containers

of breakfast service, neither in-person or through room service

no room service

staff was nice, location was awesome and restaurant and room service were great

what we didn't like was the closing of the urban steakhouse and non-access to room service

called for room service never received items, wasn t charged

room service is non existent

gym facilities can be updated

the pool was small and the air ventilation in the pool area was poor.

shabby, first thing you see when parking is rat traps

nice area. pretty and clean lobby area.comfortable beds and pillows. spacious. free parking

great parking. good set up inside.

they had breakfast hoping more hotels will do do

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters for the machine that

th no extra charge)

actually had breakfast... clean, good pool

no room service

we ordered room service the food was delicious ordered the half chicken, cesar salad, crispy pickles and humus

i would be nice if the reinstated room service

room service

room service and cleanliness

parking, the room service menu, and lack of amenities

room service was great when we arrived late at night and the room was set up great for my wife's

it was very beautiful and well kept. perfectly clean! great room service too!!

it's difficult to get room service to answer their phone.

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

room service was quick and delicious

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

excellent location, amenities, room service and staff was very helpful!

good i had room service