staff, a lovely pool and huge bed

also, helped us get some laundry done

fantastic and kind staff, beautiful stay, great breakfast and a great pool area

we loved the pool, the secluded and quiet area, the orange garden that surrounds the hotel

the food is great and we loved the pool

wifi good

quality was good and varied for a continental breakfast

great breakfast and a very reasonably priced bar that was open late into the evening

parking is a problem. we had to self park. we walked 600 meters from parking to hotel.

bar is reasonably priced

the pool was also super big and nice for a swim

the location, the staff, the swimming pool; the breakfast, the atmosphere, all is marvelous

a wonderful hotel amidst an olive grove, filled with intriguing works of art and with a lovely pool

garden, swimming pool, buildings and interior decoration

the pool, the furniture, the rustic architecture

very retro and comfortable and the pool was fantastic

handy bar open til midnight

friendly staff, pool, quiet area, the gentleman at reception gave us a ride to the bus station for free and he

free parking, 24 hour reception

the room was good, reasonable price, nice swimming pool and enjoyed the room as well

customer communication, nice little park, breakfast outside possible, option to opt out of room service and get a voucher for the

pm), so we were unable to get anything

hotel was in the middle of nowhere and everything closed at ten you couldn t even get room service and when you could there was a 10 charge

and we arrived late and were hungry but the restaurant and room service both close early

room service and breakfast very high quality

all the staff we encountered right from check in at reception to room service and the waiters at the restaurants

issue was room service got our order wrong and very limited menu after 10 only other issue was language

we appreciate the daycare services but maybe allow people to order food from the restaurant as room service so we can enjoy the food from those restaurants

om service was particularly expensive and not particularly great - the 2

room service did not arrive until around 5 p

tdoor pool, spa, gym, free bike rental), super clean and staff were very friendly

the place felt welcoming for kids (ours, 8 and 10)

lovely swimming pools, jacuzzi and steam room

indoors you have a pool jacuzzi and steam room, spa treatments also by appointments

for couples without kids, noise of so many kids in the pool area could be uncomfortable

quality of room service food good

room service costs 8

room service was great, we found the staff very helpful and nice

had an experience while our son and our friends daughters, were playing in the kids pool

the bar and restaurant personnel were exceptionally attentive and welcoming throughout

hotel grounds and scenery where beautiful and the view from the gardens was excellent, room service was good also

room service was late and did not replace used water bottles, nescafe, etc

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

room service was late and did not replace used water bottles, nescafe, etc

room service too slow

e best bed & linens i ve

tiny thing, i hardly even want to mention we were slightly sad that all they had was room service for dinner it s okay because the room was beautiful

good restaurant and room service

were hiccups in room service that became quite the inconvenience

room service tray from saturday was still outside our villa on monday when we left

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

very new hotel. friendly staff and good room service

slow room service, we waited 1,5 h

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

room service needs cloches when serving hot food

suite had a very small bathroom, breakfast was okay but some food was cold and bland, cleaning staff was very noisy at 9am

changes or additions never seemed like a hassle area was quiet and closeness to beach was perfect gym facilities were amazing - top quality equipment and spacious for many guests to use at once

location - close to beach nice pool area and no shortage of sunbeds

nice staff nice swimming pool comfortable bed spacious junior suite spacious gym open 24/7

ve it)

staff is very friendly and helpful, the private parking just outside and the restaurant a plus

only thing, and this is me being picky, is that they're could be a bit more variety on the breakfast buffet

was difficult to carry the luggage from the parking to the room

swimming pool, pool table & games room, a fully stocked bar that also sells bar snacks and a lovely

no wifi in the room. the connection fell away as you are further from reception.

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

30pm and ordered room service

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

nice staff, clean rooms, good entertainment programs, great breakfast, perfect for family vacation

the jaccuzi and pool were slightly crowdeded but cannot blame as it was a new years

facilities are clean, the pool is walk way distance from the apartments

was bo information that towels will be there so i was prepared that there will be none, in the kitchen there wasn t anything to clean the

it has large swimming pool with bar and great restaurant for breakfast

a bar and restaurant what more could you asked for

wifi was ok in communal areas but wasn t available in rooms.

clean, with a beautiful pool area

pool, easy parking in front of hotel but we were there out of season, in season will be tough

gym was a little small and under equipped, there could have been better use of the library/pool table area and the pictures of the yoga stance people on the wall in the restaurant seemed out

the pool and spa feels secluded and a treat

adults only

if you are order room service the same high food standard is present

spending a day in the garden by the pool is really relaxing

we played golf, which was all arranged for us and it was perfect

location, facilities

ols and spa and food all superb.

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

small heated pool

remote location. maintenance around pool.

even the swimming pool area, the cleaning staff all are great to details and helpful

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

the rooms the facilities the staff the attention to detail the decor the pool

it was advertised online as adults only yet there were kids there

the hotel itself is incredible - the pool, the spa, the fountains, the decor - literally everything was amazing

there were a los of families with kids playing all around the pool area.

it charges 10 euros for room service/delivery of orders from the restaurant

so there s only one restaurant on the resort and they don t have a room service menu which usually wouldn t bother me but putting our child down to bed at seven

room service every day was excellent

room service - had to walk to get our food

the breakfast was average and the room service was unavailable for the time being.

service was very pleasant and room service was also practice

the spa is in very poor condition

the wifi is poor

swimming pool

staff at reception could have been a little friendlier at times and the shuttle service to albufeira old town and the beach only seemed to run once a day which was a

tuk tuk into carvhoiero town really does a bit to help the feet on lazy days extensive room service menu for late night feasting also great a nice gym & fitness section to cram in some

room service was very clean & tidy

when i got back from the hospital, they lent me a wheelchair, the room service for lunch was free as i wasn t able to have dinner the night before and had booked

room service was so quick and good, cleaned out rooms while at breakfast every day

hotel catered for our every need, from room service to bringing us a steamer to iron our wedding guest dresses

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

local kids from the area also in the pool, using the outdoor lounges and jetty jumping

kids jumping on adults swimming pool all day

fantastic suite, very comfortable beds and a good breakfast

h) and somewhere to sit and eat, as well as a bedroom and bathroom of course

room service daily, good breakfast

staff are very pleasant and helpful 5 stars for that a bit disappointed that the spa etc was not available but we did understand due to covid and the hotel would of struggled

pool and jacuzzi open 8-20

breakfast is leisurely with an excellent and extensive choice

not adults only.

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

the spa at the sister hotel was fantastic and i wish i had known about it sooner

pets allowed, parking, breakfast

the facilities are excellent it is so peaceful and chilled, it should be an adults

wifi was very slow and unstable

no room service

the room service isn t so great in that they don t tidy up the room

room service great

found the beds very uncomfortable and no room service or tea and coffee facilities in the

they didn t provide room service also and for everything if you need you should go to the reception

room service is fast and

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

liked everything especially the wonderful staff, even more so the gentleman from room service

tried to order room service and i was told it was impossible

was a bit annoyed that you had to pay for room service, we didn't use it but usually it's free, not 8 extra

they have a wine list for room service so you can enjoy wine on your balcony

wifi available in reception for our teenagers

we had work things to check in on and the kids were unable to connect their devices which made things challenging

the location was good. close to the golf courses we were playing.

near the beach and restaurant 's good golf course's nearby.

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

to ask for ice we needed to pay 5 just for that room service

charge on safety deposit was unbelievable. room service closes early

i thought the 6 euros room service was a bit high. the little shop was very expensive.

entertainment for kids very good

our suggestion is kindly start the room service and open the restaurant and bar

they don't have room service.

no room service

spa is nice, though steam room not that steamy

couldn't have been friendlier , facilities where great and super chunes at the pool, bosh

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on

the spa was a very good addition and i enjoyed 2 different massages

are very nice , service , the cleanliness, the decor , music , the bathroom products brand, the pool, everything

great buffet breakfast. room service was very fast. staff pleasant.

very good room service

room service kept coming at the end of the day, except on the day i had to leave, they kept

dbb and could only sit in buffet area charged full price for breakfast on room service for breakfast even though

issues with room service and housekeeping left our door open after servicing.

clean hotel throughout, room service daily, kitchen well equipped

room service took forever to clean our room

no room service no double beds

would have been better if there was also a room service & free water and if they could clean the apartment but they barely throughout our stay

daily room service can be a bit disruptive, but you can hang a do not disturb sign

right on the strip lovely pool great room very clean staff very friendly sell priced

the breakfast wasn't great and the side bar was very limited.

a pool view 100% if you get a city view the music is so loud and until 4 am in the morning once the

the wifi was very good and the shower in the bathroom was very good.

breakfast was excellent and the bar area was brilliant

room service was terrible, our room was not served until late afternoon 4

we ordered room service , which was great

we chose room service

nice rooms, free parking garage, good location to get to other spots in the area by rental car, good

pool bar was really nice

no iron board or room service

staff on reception were very helpful and room service is good value for money

and room service wasn t great

didn t have any onsite restaurants, room service was patchy

very clean very modern excellent service free parking great view

it is ok to stop just for one night. good price/quality. wifi was good. the room was clean.

we asked at the reception and they did our laundry for a small fee and the clothes dried on the balcony within a few hours

had access to kettle in shared kitchen

of refrigerator in the room, on premises you could use the kitchen fridge, but each time you have to ask the staff and it is from 8-9 in the day

), a small bathroom and a kitchen with oven, fridge, microwave and kettle

the bar snack menu was also limited

across to praia de rocha and portimao were stunning and, coupled with the beautiful gardens and pool area, created an almost carribean feel to the whole experience

the pool bar was lovely and josue was so nice and couldn t do enough for us

hot food selection at breakfast

it has a lovely pool and pool bar where you can have lunch

spa facilities and gym were excellent

just a few mins walking to the awesome restaurant and beach bar with the perfect sunset views

accommodations, beautiful pool, great breakfast, had a small gym, could walk to private beach with umbrellas just for guests

large comfortable bed, nice spa (sauna and indoor pool with bubbles) (+)was brilliant and the terrace had our own sun loungers which meant we didn't need to go down to poolside (-)outdoor pool is not heated so only usable by the very brave (+) breakfast was served outdoors by the pool (+) nice modern decor and great pool area (+) the pool was never too busy, the rooms beautiful and everywhere was cleaned daily (+) great pool and warm sauna (+) incredible infinity pool (+) the pool area was such a relaxing spot (+)pool, rooms, breakfast was amazing (+) oh yes, the small indoor pool is nice

large comfortable bed, nice spa (sauna and indoor pool with bubbles) (+) spa facilities and gym were excellent (+)location, the breakfast, the beach restaurant / loungers 5 minutes away, the spa room - all (+)- very quiet and clean rooms - well equipped - good affiliate restaurant down by the beach - spa with indoor pool is a nice touch - great value for money vs other resorts on the (+)furnished to a high standard with lovely decor, open plan minimalist and spacious feel, clean and tidy (+)room was spacious and very comfortable (the bed was great (+)spa the pool although wasnt warm enough to use outdoor one

location was great. hotel nice and new, roof top pool with bar and sea view, rooms were nice.

free wifi was also available

the wifi reception is unacceptable

cer than oura)

from reception staff to bar staff

room service not great

others seemed apathetic and failed to deal adequately with a room service issue we had

also, last more food options on the menu for room service would be perfect

room service

despite having a menu in our rooms stating there was 24hr room service we were advised when we attempted to order a midnight snack, that it was a mistake and

the room service charges 10 euro tray service which is unnecessary but thats very minor

get the usual standard of room service this time

the fee to order something from room service is 10€, each

no 24 room service.

there was room service, but as a coeliac, there was, basically, only fruit salad for me to eat

the customer serviced and the room service

good nice and clean rooms. room service every day. everything was perfect

nice staff, good breakfast, room service, cleaning every day

room service and cleanliness and very nice staff. ensuite bathroom very nice.

wifi is absolutely terrible - and also is the phone network from parts of the hotel - when i asked

room service until 5pm and bad coffee

- the daily room service was efficient and kept our room in clean throughout our stay

eur tax for every room service is outrageous

far removed from anything but golf.

the bar food was good, the menu was a bit limited

also room service refused wine glasses and an ice bucket for our room which seemed very

room service menu

the pool and room service were great and the views were beautiful

room service food delicious and high quality

not much to be honest. room service was quick but food very average

big parking place, near to the sea, had spacious balcony, but it was too cold to use it.

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

wifi worked well

location, spacious apartment, private parking, close to the beach, good equipment, swimming

i love the staff behind the bar and it s all family oriented with good

so breakfast views outside) -quick, efficient room service -safe and secure hotel -2 minute walk to the beach from our room -pools in 3 different

room service was available if we needed and the staff was beyond helpful and fast to answering or

room service

get two glasses in the room for water but when the maid took them away and we called down to room service there was a 5 euro fee for getting some more

think i can think of anything negative about the hotel apart from maybe suggesting a broader room service menu