and we arrived late and were hungry but the restaurant and room service both close early

hotel was in the middle of nowhere and everything closed at ten you couldn t even get room service and when you could there was a 10 charge

room, good room service selection, lovely food, excellent welcome from the guy at front desk

pm), so we were unable to get anything

room service and breakfast very high quality

were hiccups in room service that became quite the inconvenience

tiny thing, i hardly even want to mention we were slightly sad that all they had was room service for dinner it s okay because the room was beautiful

bizarrely they were offering a full room service menu including pastas, risottos and meat and fish dishes, which was what we ended up

good restaurant and room service

room service wasn t that great

just could have done without having to buy scourers & washing up lqd in kitchen.

the kitchen you can find literally anything), the whole area is very very well maintained

bar food was simple but tasty

space, very good kitchen, i could cook because the kitchen has everything, the toilet is very big

the location is good, the property is nice and parking is easy.

there was a bar that opened until midnight

free parking, 24 hour reception

very nice breakfast, the main resort is

2) everyone makes you feel welcome, the atmosphere is very warm 3) there is a great pool and sunbeds 4) some of the best beaches of the algarve are very close 5) you will sleep good,

very friendly and helpful staff with a great pool area!

there were also unfortunately quite a lot of seagulls in the outdoor swimming pool

the pool bar at the pool was great as well

door) and services are fantastic

fully very well equipped kitchen, washing machine, two huge terraces.

the gym was small

room service was so quick and good, cleaned out rooms while at breakfast every day

when i got back from the hospital, they lent me a wheelchair, the room service for lunch was free as i wasn t able to have dinner the night before and had booked

-menu at room service, no many options

the room service menu was also more snack like where we would have liked to have proper dinner - since

the room service menu wasn't very diverse

the room service isn t so great in that they don t tidy up the room

found the beds very uncomfortable and no room service or tea and coffee facilities in the

no room service

room service great

they didn t provide room service also and for everything if you need you should go to the reception

room service did not arrive until around 5 p

issue was room service got our order wrong and very limited menu after 10 only other issue was language

here was very reasonable, however there were not really any reasonable price options for food

all the staff we encountered right from check in at reception to room service and the waiters at the restaurants

om service was particularly expensive and not particularly great - the 2

they have a wine list for room service so you can enjoy wine on your balcony

pool closed on 31st october and sky bar closes at 9pm

only had wifi downstairs. bed was ok, not very good. breakfast was fair.

location and staff are fabulous - our room overlooking the pool was lovely we would ask for it

liked the hotel buffet breakfast - buta welcome improvement would be a plate warmer - warm plates for hot food being my

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying 30

hotel is advertised as 5 star but simple things such as room service are unavailable

it charges 10 euros for room service/delivery of orders from the restaurant

santo, it's classy & calm but still has all amenities like kids club, poolside waiter service, room service, daily cleaning

so there s only one restaurant on the resort and they don t have a room service menu which usually wouldn t bother me but putting our child down to bed at seven

the pool, the furniture, the rustic architecture

the pool area is nice

a wonderful hotel amidst an olive grove, filled with intriguing works of art and with a lovely pool

the pool was always clean, we always had a spot on comfy lounge chairs in the shade and could enjoy

the pool and gardens are simply amazing - tranquil and relaxing

the reception staff, passing by the people at the bar and at breakfast, everything was amazing

large comfortable bed, nice spa (sauna and indoor pool with bubbles) (+) spa facilities and gym were excellent (+)location, the breakfast, the beach restaurant / loungers 5 minutes away, the spa room - all (+)- very quiet and clean rooms - well equipped - good affiliate restaurant down by the beach - spa with indoor pool is a nice touch - great value for money vs other resorts on the (+)furnished to a high standard with lovely decor, open plan minimalist and spacious feel, clean and tidy (+)room was spacious and very comfortable (the bed was great (+)spa the pool although wasnt warm enough to use outdoor one

the bar was well stocked and a nice cocktail menu

accommodations, beautiful pool, great breakfast, had a small gym, could walk to private beach with umbrellas just for guests

the people at the counter were all super nice and helpful, the people of the bar/restaurant felt like friends

we chose room service

we ordered room service , which was great

room service was terrible, our room was not served until late afternoon 4

which was what we wanted, but within walking distance of an excellent beach and brilliant beach bar

the pool bar and restaurant drinks and food were of high quality

the breakfast was great

the pool was nice and so was the private beach

was lovely and we were upgraded to adjacent sea-view rooms directly onto the lawns above the pool at no extra cost

supper was fairly good and breakfast is ok

highly appreciated the parking on property

room service was late and did not replace used water bottles, nescafe, etc

room service was extremely slow, and the room cleaning was hit and miss!

room service was late and did not replace used water bottles, nescafe, etc

room service too slow

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

heated pool

local kids from the area also in the pool, using the outdoor lounges and jetty jumping

incomplete kitchen, two persons max in the gym

swimming pool with some positive up beat music was defo my favourite also spa treatments was great,food was

choices were lacking but ate out at night so no problem with that pool side bar could have a better menu offering for lunch/snacks missing a trick not having a beach

breakfast was terrible

breakfast was lovely

pool area, nice pools, in general a very luxurious facility

breakfast was great.

room service was great, we found the staff very helpful and nice

room service costs 8

quality of room service food good

it's a golf resort so they do have a conference centre there too

they even have a snack bar in the afternoons which was also pretty good

the pool and room service were great and the views were beautiful

room service food delicious and high quality

not much to be honest. room service was quick but food very average

room service menu

also room service refused wine glasses and an ice bucket for our room which seemed very

liked the pool and the location

flaky wifi, no kettle in room & not one to be borrowed either

wifi-system sometimes unstable. quite late room cleaning.

breakfast is pretty good, well it is for us

the view was amazing. the kids loved the pool.

* slow room service * rooms not well prepared * reception rarely answers the

very new hotel. friendly staff and good room service

room service needs cloches when serving hot food

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

the qr code site needs to be updated as when i called for room service the number was incorrect and the kitchen was closed

i asked for room service for some ice they wanted to charge 10 euro so i got it myself

room service ended by 11pm, couldn’t even get water after that time

only shame was the lack of room service in the way of food, for good reason but still a small shame it would have been great

wi-fi, lack of bed type guarantee, short and unnecessary dining slots, long waiting time for room service (bathrobes and ironing board), awful coffee and orange juice in a country of oranges

staff are very friendly and even offered free breakfast as room service

room service charges for a can opener i didn’t but! 3 euro for everything

24 hour room service, but i’m not rich enough for a 6

no kettle in room so have to order room service 12€ for 2 coffees however i asked for a kettle and did get one the next day so that

the room service was very good

also room service came around night time to ask if we wanted fresh towels again

we also tried the room service for lunch a couple of days which was great value

staff is great,very friendly and helpful,room service is fantastic so is the cleanliness​

room service was good too and hotel staff were generally friendly and helpful

beach towels, the personal was impeccable, professional, courteous, quick and effective, even the room service and maids were excellent and all spoke english so well(

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

30pm and ordered room service

view was great kids pool was great for 7yo child buffet food was plentiful and topped up quickly with freshly

the pool was great and also equipped for kids

of the hotel parking was reasonable and easy room service was good the restaurant was well attended and

the fee to order something from room service is 10€, each

there was room service, but as a coeliac, there was, basically, only fruit salad for me to eat

get the usual standard of room service this time

the room service charges 10 euro tray service which is unnecessary but thats very minor

quiet and relaxing, not for kids

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

quiet and relaxing, not for kids

the spa includes free access to jacuzzi, sauna and steam room and i would highly recommend getting a

also a gym and yoga studio

if you are order room service the same high food standard is present

the amazing panoramic views looking out onto the exquisite gardens, the pool area, and onto the private beach below are simply breathtaking

we played golf, which was all arranged for us and it was perfect

the spa staff were insufficient - could not show us the

lovely grounds & heated pool with easy access to beach

), a small bathroom and a kitchen with oven, fridge, microwave and kettle

of refrigerator in the room, on premises you could use the kitchen fridge, but each time you have to ask the staff and it is from 8-9 in the day

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great too

clean, good wifi

had access to kettle in shared kitchen

remote location. maintenance around pool.

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

even the swimming pool area, the cleaning staff all are great to details and helpful

everything except the heated pool was very small

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

there were a los of families with kids playing all around the pool area.

moreover, the hotel's pool was both expansive and inviting, providing a refreshing oasis for guests to cool off and

the valet parking staff was incredibly professional always so friendly, polite with a smile and very

reception staff are lost and so are the pool bar staff and the breakfast attendants

helpful staff at the reception, restaurant, and room service

also no food room service so download the ubereat app - they deliver outside easily

it was very clean and room service was on point

service was very friendly, very clean, room service every day , hotel is situated best place in portimao, close to beach , plenty of

breakfast,location,room service,gym

service was very pleasant and room service was also practice

the wifi was poor.

the wifi is poor

nice hotel, clean room, very good shower, strong wifi signal, beautiful music by a singer every night in the piano bar

breakfast is a bit flat, but dinner is delicious

liked everything especially the wonderful staff, even more so the gentleman from room service

tried to order room service and i was told it was impossible

hotel, very modern, spa was amazing, plenty to choose from at breakfast,we ordered room service every night they were very quick best cheeseburger i've even had seriously

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

we used room service, food was quite good and service was fast

room service daily, good breakfast

not adults only.

room size, facilities, staff, location, parking, sea view.

excellent breakfast

pool could have been a bit warmer, more hangers in wardrobe, could have provide daily tea, coffee

and switch, many things noted as include in the all inclusive (such as room service) were charged

room service came at 8:30pm and didn’t change our sandy sheets so we had to sleep in a bed of

room service was slow, no offence to staff here as they did their best, seems like there wasn't

resort was impeccably laid out, room service was excellent and every staff seemed helpful with a smile

one of the restaurant was closed. piri piri. no room service

room service was shockingly slow at over 2 hours and 3 calls

self-serving +/- you can order food too (like baked egg or somethinf for free) rooms are tidy, room service okey

the room service could have been quicker/ more consistent

€10 room service fee

- no 24 hour room service - this is mandatory for a 5 star hotel

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

friendly staff, beautiful garden & spa area

private parking at property was very easy to access and staff was very friendly

pool and

free parking location is at the top of a hill but very close to the marine and town

pool was wonderful, clean and plenty of space

pool was clean and well maintained

fantastic and kind staff, beautiful stay, great breakfast and a great pool area

we loved the pool, the secluded and quiet area, the orange garden that surrounds the hotel

the food is great and we loved the pool

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

everything....every need was looked after breakfast

staff hospitality was exceptional breakfast was a superb experience utterly relaxing environment

cristina at the spa is so lovely, friendly and professional

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

they don't have room service.

no room service

our suggestion is kindly start the room service and open the restaurant and bar

spa treatments were

food and drinks were amazing by the pool

to highlight as a downside to our stay, was the surprise charge we received at checkout for the room service breakfast we had on the morning of my birthday

breakfast included does not mean you can have breakfast as room service

great buffet breakfast. room service was very fast. staff pleasant.

room service kept coming at the end of the day, except on the day i had to leave, they kept

issues with room service and housekeeping left our door open after servicing.

- the daily room service was efficient and kept our room in clean throughout our stay

room service until 5pm and bad coffee

eur tax for every room service is outrageous

swimming pool and other activities

the pool was right in front of are room and the views were pure countryside and a very nice lake

to ask for ice we needed to pay 5 just for that room service

charge on safety deposit was unbelievable. room service closes early

i thought the 6 euros room service was a bit high. the little shop was very expensive.

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

attention to little details( kids soap/shampoo was put in the bathroom and a colouring book was left on the table in the room