swimming pool is beautiful

to the things that i got i m really happy appartment had it all, towels, soap, full equiped kitchen, breakfast included in price,

wifi was not very strong, but we did not really need it.

wonderful playground, baby pool, and kids activities

secure parking

when i got back from the hospital, they lent me a wheelchair, the room service for lunch was free as i wasn t able to have dinner the night before and had booked

room service was so quick and good, cleaned out rooms while at breakfast every day

the room service menu wasn't very diverse

tuk tuk into carvhoiero town really does a bit to help the feet on lazy days extensive room service menu for late night feasting also great a nice gym & fitness section to cram in some

room service menu poor, setting bill was nightmare and overcharged but let it go as stressful

no room service

found the beds very uncomfortable and no room service or tea and coffee facilities in the

they didn t provide room service also and for everything if you need you should go to the reception

the room service isn t so great in that they don t tidy up the room

room service great

they have a wine list for room service so you can enjoy wine on your balcony

only had wifi downstairs. bed was ok, not very good. breakfast was fair.

breakfast was great. location was perfect.

the location was good. close to the golf courses we were playing.

wifi available in reception for our teenagers

the breakfast was average and the room service was unavailable for the time being.

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying 30

there was no where nearby to buy food to cook and the room service very limited and expensive especially for anything gluten free

no room service

hotel is advertised as 5 star but simple things such as room service are unavailable

room, good room service selection, lovely food, excellent welcome from the guy at front desk

room service and breakfast very high quality

customer communication, nice little park, breakfast outside possible, option to opt out of room service and get a voucher for the

and we arrived late and were hungry but the restaurant and room service both close early

pm), so we were unable to get anything

room service at no extra cost

bizarrely they were offering a full room service menu including pastas, risottos and meat and fish dishes, which was what we ended up

the spa facilities, the room service, the staff - all 10 out of 10

e best bed & linens i ve

were hiccups in room service that became quite the inconvenience

handy bar open til midnight

the pool is huge and you're a 6 euro uber away from the bengali caves and amazing beaches

comfortable bed and good optional buffet breakfast

and bad appearance at the reception, receptionist is also bar lady as they understaffed

restaurant was not open while we were there, breakfast was available.

kids playing is expected, but not playing with football balls in the indoor pool and other

perfect place for a family trip with kids and tons to do nearby, the beaches and caves are stunning

gym and spa area extremely small not inviting at all dogs require to pay a fee a bit over proved

villas, beautiful grounds, we enjoyed the pool area, especially the serenity at this place, well equipped apartments/villa, fantastic

spacious apartments

amenities with inground pool, secure gated access and parking

the people at the counter were all super nice and helpful, the people of the bar/restaurant felt like friends

great breakfast, friendly bar staff, comfortable bed

one thing however their bar food and snacks were only served till 6pm

large comfortable bed, nice spa (sauna and indoor pool with bubbles) (+)was brilliant and the terrace had our own sun loungers which meant we didn't need to go down to poolside (-)outdoor pool is not heated so only usable by the very brave (+) breakfast was served outdoors by the pool (+) nice modern decor and great pool area (+) the pool was never too busy, the rooms beautiful and everywhere was cleaned daily (+) great pool and warm sauna (+) incredible infinity pool (+) the pool area was such a relaxing spot (+)pool, rooms, breakfast was amazing (+) oh yes, the small indoor pool is nice

room service was terrible, our room was not served until late afternoon 4

we chose room service

we ordered room service , which was great

we drove a car and they have a private parking garage which was super convenient

wifi/internet was

view, friendly people, nice and clean room, lovely garden and pool

the pool bar was lovely and josue was so nice and couldn t do enough for us

supper was fairly good and breakfast is ok

you can also play tennis or golf at the property and they will lend you racquets and clubs

across to praia de rocha and portimao were stunning and, coupled with the beautiful gardens and pool area, created an almost carribean feel to the whole experience

here was very reasonable, however there were not really any reasonable price options for food

we appreciate the daycare services but maybe allow people to order food from the restaurant as room service so we can enjoy the food from those restaurants

all the staff we encountered right from check in at reception to room service and the waiters at the restaurants

issue was room service got our order wrong and very limited menu after 10 only other issue was language

om service was particularly expensive and not particularly great - the 2

the pool and room service were great and the views were beautiful

not much to be honest. room service was quick but food very average

room service food delicious and high quality

room service menu

also room service refused wine glasses and an ice bucket for our room which seemed very

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

kids in jacuzzi, but understand as weather not good to swim in outside and kids get bored

45 but the bar was also closed

local kids from the area also in the pool, using the outdoor lounges and jetty jumping

large apartment room with great air-con and fully fitted kitchen with balcony looking over the river was fantastic

room service ended by 11pm, couldn’t even get water after that time

would have been nice to have a menu for room service or afternoon tea but otherwise very good

it would have influenced our decision on the area bathroom was not clean extra charges to have room service during stay car parking

the qr code site needs to be updated as when i called for room service the number was incorrect and the kitchen was closed

only shame was the lack of room service in the way of food, for good reason but still a small shame it would have been great

staff not very friendly , no kettle in room, want guests to use room service.

room service charges for a can opener i didn’t but! 3 euro for everything

no kettle in room so have to order room service 12€ for 2 coffees however i asked for a kettle and did get one the next day so that

staff are very friendly and even offered free breakfast as room service

in lower floor -no toys allowed in pools -bar staff don’t give ice, so have to order ice from room service then pay £3 service charge

the breakfast buffet was fantastic and even the room service was reasonably priced

amazing room service

also room service came around night time to ask if we wanted fresh towels again

excellent room service food

sea views and kitchenette, excellent hotel food, large comfy beds, excellent maid service and room service, professional, helpful reception staff, beach across the road, shops and restaurants

get the usual standard of room service this time

of the hotel parking was reasonable and easy room service was good the restaurant was well attended and

the room service charges 10 euro tray service which is unnecessary but thats very minor

no 24 room service.

the fee to order something from room service is 10€, each

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great too

the kitchen equipment and shower facilities were also very convenient and easy to use

clean, good wifi

had access to kettle in shared kitchen

wifi was too weak in our room, but maybe it was just because ours was at the very end of the

no vegetarian options for room service. lack of options when it came to food

location excellent, beautiful beaches. everything very clean, excellent room service every day.

breakfast,location,room service,gym

service was very friendly, very clean, room service every day , hotel is situated best place in portimao, close to beach , plenty of

no room service.

comfortable bed, great breakfast, beautiful pool

the pool was also super big and nice for a swim

the pool area is nice

a wonderful hotel amidst an olive grove, filled with intriguing works of art and with a lovely pool

garden, swimming pool, buildings and interior decoration

bar is reasonably priced

excellent, very friendly staff. nice location with beautiful view. large parking area.

quality was good and varied for a continental breakfast

simple clean great staff lovely grounds beautiful pool it’s 3 star rated and a very reasonable price i enjoyed the feeling of the place

walk to the city center took a little bit wifi was only in reception area coffee

room service was late and did not replace used water bottles, nescafe, etc

room service was extremely slow, and the room cleaning was hit and miss!

room service too slow

room service food almost never available more than 20% of the menu

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

pool area, nice pools, in general a very luxurious facility

amazing breakfast with so much choice

nice staff nice swimming pool comfortable bed spacious junior suite spacious gym open 24/7

breakfast was lovely

very good breakfast

room service was great, we found the staff very helpful and nice

room service costs 8

quality of room service food good

spacious rooms and lovely showers. good selection for breakfast. nice gym and spa facilities.

to pay extra for pool and gym

room service came at 8:30pm and didn’t change our sandy sheets so we had to sleep in a bed of

one of the restaurant was closed. piri piri. no room service

resort was impeccably laid out, room service was excellent and every staff seemed helpful with a smile

good average, room service would be a nice option.

and switch, many things noted as include in the all inclusive (such as room service) were charged

room service needs cloches when serving hot food

very new hotel. friendly staff and good room service

slow room service, we waited 1,5 h

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

30pm and ordered room service

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

ings, kids pool and activities)

kids entertainment

the breakfast was of a very good quality and the staff very helpfull and cheerful

the food at breakfast was delicious, as was the evening restaurant menu and we had very attentive service

around pool, easy to relax, great spa, fantastic staff, very good breakfast buffet, no screaming kids

pool clean and big, very close to the beach, the rooms clean and spatious, free access to gym, sauna and jacuzzi

comfortable bed, delicious breakfast, nice swimming pool & area, great location from the beach

if you are order room service the same high food standard is present

spending a day in the garden by the pool is really relaxing

the spa staff were insufficient - could not show us the

the amazing panoramic views looking out onto the exquisite gardens, the pool area, and onto the private beach below are simply breathtaking

location, facilities

€10 room service fee

- no 24 hour room service - this is mandatory for a 5 star hotel

breakfast (scarce in options, not replacement of food when gone), services (room service, empty fridge, no coffee machine just a welcoming bottle of water)

the room service could have been quicker/ more consistent

room service was shockingly slow at over 2 hours and 3 calls

everything except the heated pool was very small

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

even the swimming pool area, the cleaning staff all are great to details and helpful

small heated pool

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

amazing gym

super hotel room and balcony! fabulous spa the best

off season there d by minimal little ones, but weddings are family affairs - so screaming older kids was an issue

expensive food and drink had to pay extra to use spa facilities

service was very pleasant and room service was also practice

bar was nice, pool was big, lots of parking.

food at the pool bar was good

the wifi wasn t very good and the location meant we had to pay for taxis to get around

breakfast brilliant- evening meal needs to be on par to breakfast

eur tax for every room service is outrageous

room service until 5pm and bad coffee

- the daily room service was efficient and kept our room in clean throughout our stay

nice selection of drinks at the bar and food at breakfast

excellent room, shower, food at dinner, breakfast, parking

hotel, very modern, spa was amazing, plenty to choose from at breakfast,we ordered room service every night they were very quick best cheeseburger i've even had seriously

affordable room service

was a bit annoyed that you had to pay for room service, we didn't use it but usually it's free, not 8 extra

tried to order room service and i was told it was impossible

things such as the bar and room service were slightly over priced but we enjoyed ourselves so overall worth

room service daily, good breakfast

breakfast even the machine coffee was good

rooms with nice view, great breakfast and dinner, big free parking, walking distance to sao rafael beach

rooms were nice and comfortable, nice pool and a good bar area

breakfast loverly lots to choose from evening meals loverly staff great nothing to much trouble

pool divided in 3 zones

staff, a lovely pool and huge bed

breakfast, cool swimming pool, great location to visit region, view from the room to oranges

pool was wonderful, clean and plenty of space

we loved the pool, the secluded and quiet area, the orange garden that surrounds the hotel

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

very good breakfast, enjoyed the pool area a lot

special tks for the kitchen which always so friendly and the spa lady which made my days at the hotel so special

private parking at property was very easy to access and staff was very friendly

pool and

this is primarily a golf hotel and people there did not seem to leave the site as it catered for all their needs

taking a golf buggy down to the beach was great fun and the beach itself was gorgeous

arrived late) to breakfast to leaving

out a 15 minute walk), nice pool, easy parking with our rental car, and spacious rooms

the breakfast was the perfect start to the day and especially after a swim in the pool or sea

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

the rooms are very nice, along with the balconies, but the star of the show is pool area where breakfast is served

the breakfast and pool are unmatched to any 5 star property i have ever visited

everything....every need was looked after breakfast

location, very private, beautiful pool and spa breakfast was lovely and all the staff were outstanding so welcoming and friendly the room was

our suggestion is kindly start the room service and open the restaurant and bar

they don't have room service.

no room service

room, tasty breakfast without any missing items

location, amazing staff & rooftop bar with a pool