we ordered room service , which was great

room service was terrible, our room was not served until late afternoon 4

we chose room service

great pool and gym located in a quiet location but quite accessible to ferragudo, lagos and neighbouring

free wifi and car park is also a very positive part

the bar snack menu was also limited

friendly, great location, fantastic views, amazing gardens and pool area, short walk to a gorgeous sandy beach with, some very chilled out beach cafes

parking on site too which was free

supper was fairly good and breakfast is ok

loved the pool and private access to the beach

great breakfast, friendly bar staff, comfortable bed

the bar was well stocked and a nice cocktail menu

the reception staff, passing by the people at the bar and at breakfast, everything was amazing

appointments like area rugs were stained, setting faces road not initial setting expected, parking

very secure parking

room service menu

the pool and room service were great and the views were beautiful

not much to be honest. room service was quick but food very average

room service food delicious and high quality

also room service refused wine glasses and an ice bucket for our room which seemed very

lovely location next to glorious beach, very clean, great room service

nice hotel at the beach, room service

only shame was the lack of room service in the way of food, for good reason but still a small shame it would have been great

i asked for room service for some ice they wanted to charge 10 euro so i got it myself

would have been nice to have a menu for room service or afternoon tea but otherwise very good

room service took too long to deliver (it's understandable, due to the covid situation many more

24 hour room service, but i’m not rich enough for a 6

room service charges for a can opener i didn’t but! 3 euro for everything

staff not very friendly , no kettle in room, want guests to use room service.

the room service food and restaurant food needs work

the breakfast buffet was fantastic and even the room service was reasonably priced

excellent room service food

sea views and kitchenette, excellent hotel food, large comfy beds, excellent maid service and room service, professional, helpful reception staff, beach across the road, shops and restaurants

beach towels, the personal was impeccable, professional, courteous, quick and effective, even the room service and maids were excellent and all spoke english so well(

room service prices were fair

the fee to order something from room service is 10€, each

there was room service, but as a coeliac, there was, basically, only fruit salad for me to eat

of the hotel parking was reasonable and easy room service was good the restaurant was well attended and

the room service charges 10 euro tray service which is unnecessary but thats very minor

get the usual standard of room service this time

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

only thing that could be improved is to fix the broken grate around the kids pool, little bit dangerous if you had

kids jumping on adults swimming pool all day

local kids from the area also in the pool, using the outdoor lounges and jetty jumping

the only thing that i can say that was not 5 stars, was the gym

no room service

room service - had to walk to get our food

so there s only one restaurant on the resort and they don t have a room service menu which usually wouldn t bother me but putting our child down to bed at seven

there was no where nearby to buy food to cook and the room service very limited and expensive especially for anything gluten free

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying 30

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great too

we asked at the reception and they did our laundry for a small fee and the clothes dried on the balcony within a few hours

had access to kettle in shared kitchen

friendly helpful and professional excellent location very good breakfast comfortable bed fast wifi

room was quite dim, bad wifi connection

no vegetarian options for room service. lack of options when it came to food

also no food room service so download the ubereat app - they deliver outside easily

location excellent, beautiful beaches. everything very clean, excellent room service every day.

breakfast,location,room service,gym

it was very clean and room service was on point

they have a wine list for room service so you can enjoy wine on your balcony

location and staff are fabulous - our room overlooking the pool was lovely we would ask for it

so if you're staying with kids or a light sleeper ask for a room that isn't facing the square

wifi only available in lounge area.

the relaxed vibe at breakfast

the room service isn t so great in that they don t tidy up the room

found the beds very uncomfortable and no room service or tea and coffee facilities in the

they didn t provide room service also and for everything if you need you should go to the reception

room service great

no room service

is a really nice resort with a nice pool with loungers and a bar and restaurant onsite

wifi not working in the room

a nice yard and friendly stuff. the property is situated in a good location, with free parking

the best swimming pool ever - spacious apartment - extremely clean and tidy !

pool very good restaurant and bar nice landscape very beautiful room clean and towel change every day staff friendly 3 - 4

room service was so quick and good, cleaned out rooms while at breakfast every day

the room service menu was also more snack like where we would have liked to have proper dinner - since

room service was very clean & tidy

when i got back from the hospital, they lent me a wheelchair, the room service for lunch was free as i wasn t able to have dinner the night before and had booked

-menu at room service, no many options

room service was slow, no offence to staff here as they did their best, seems like there wasn't

resort was impeccably laid out, room service was excellent and every staff seemed helpful with a smile

one of the restaurant was closed. piri piri. no room service

and switch, many things noted as include in the all inclusive (such as room service) were charged

room service came at 8:30pm and didn’t change our sandy sheets so we had to sleep in a bed of

€10 room service fee

- no 24 hour room service - this is mandatory for a 5 star hotel

breakfast (scarce in options, not replacement of food when gone), services (room service, empty fridge, no coffee machine just a welcoming bottle of water)

room service was shockingly slow at over 2 hours and 3 calls

the room service could have been quicker/ more consistent

room, good room service selection, lovely food, excellent welcome from the guy at front desk

pm), so we were unable to get anything

room service and breakfast very high quality

and we arrived late and were hungry but the restaurant and room service both close early

hotel was in the middle of nowhere and everything closed at ten you couldn t even get room service and when you could there was a 10 charge

were hiccups in room service that became quite the inconvenience

room service tray from saturday was still outside our villa on monday when we left

e best bed & linens i ve

bizarrely they were offering a full room service menu including pastas, risottos and meat and fish dishes, which was what we ended up

buildings, location, and amazing room service tuna sandwich

restaurant was not open while we were there, breakfast was available.

room on the first floor quite hot and need an update, breakfast the same during the whole stay

breakfast could have been better by a bit, but was ok

comfortable bed and good optional buffet breakfast

handy bar open til midnight

- the daily room service was efficient and kept our room in clean throughout our stay

room service until 5pm and bad coffee

eur tax for every room service is outrageous

empty mini bar , you must offer water to customers everyday

we played golf on the lovely alamos course on site

quality was good and varied for a continental breakfast

good quality breakfast.

excellent, very friendly staff. nice location with beautiful view. large parking area.

nice lounge, bar area

pool and easy walk into town free car parking

are a couple of things, the pool bar food service could ve been open longer

facilities

tdoor pool, spa, gym, free bike rental), super clean and staff were very friendly

for couples without kids, noise of so many kids in the pool area could be uncomfortable

the place felt welcoming for kids

the breakfast was the perfect start to the day and especially after a swim in the pool or sea

the bar and dining area is very open plan

space, balcony, bathrobes, branded shower gels, breakfasts, dinner menus, beach access, swimming pool, helpful staff, no kids

the breakfast was the perfect start to the day and especially after a swim in the pool or sea

we were driven down to the beach in a golf cart

om service was particularly expensive and not particularly great - the 2

room service did not arrive until around 5 p

issue was room service got our order wrong and very limited menu after 10 only other issue was language

here was very reasonable, however there were not really any reasonable price options for food

all the staff we encountered right from check in at reception to room service and the waiters at the restaurants

not enough facilities like places to buy water etc, very limited room service menu

very bad deco poor room service staff not committed or bodered horible beds horrible bar service

from the check in - no staff to help with baggage room service - we needed a bottle opener and they said you need to pay for someone to bring it to

room service appalling

not much vegi selection of food on room service menu.

twin beds pushed together was odd. lots of kids at the pool.

2 nights with wife and 2 young kids

many family's and young kids enjoying the pool

had a 3rd floor studio room in c block that had a balcony overlooking the pool and out towards the marina

wifi

we had a balcony with a great view that overlooked the pool

i felt celebrated and appreciated during the stay, alex our server for breakfast was so nice to talk to and we spoke about the derby futbol game that took place on sunday

the included breakfast was made to order

a brand new hotel yet some of the pool chairs were already falling apart

perfectly located with an excellent breakfast, outdoor seating areas and dining by a gorgeous pool

good wifi, clean room, and comfortable bed

wonderful talks during breakfast and also in the evening on the terrase

breakfast was very good

the breakfast is good

parking options ok, but i prefer the paid underground option along the harbor road

the bar and restaurant was great, along with the rooftop pool (spent lots of time chilling here)

another nice idea might be a small bar near the rooftop near the pool if they could ever accommodate this

swimming pool on the rooftop is amazing

above the bustling streets of lagos, the rooftop pool is an oasis of serenity

the bar and restaurant was great, along with the rooftop pool (spent lots of time chilling here)

room service did a great job too in freshening up the room daily

we didn't realise that there was lovely a restaurant for breakfast and no room service.

lack of room service, snacks etc

no room service. breakfast was poor

the cosy bar area was good to meet up with fellow

room service tray not collected.

bar was closed and room service never answered

bar staff refused and said we would have to ring room service and there was a charge of €5 for this

was just a couple of delays with room service and the fact that each room doesn't have an iron which we had to ask reception for and

bar at pool and redeemable drink tokens for no room service was a brilliant idea

the location, the staff, the swimming pool; the breakfast, the atmosphere, all is marvelous

when we opened the door to our room, we were greeted with a stunning view of the gardens and the pool

a wonderful hotel amidst an olive grove, filled with intriguing works of art and with a lovely pool

the pool area is nice

the pool, the furniture, the rustic architecture

limited choice on room service menu, and pricey too. no access to heated pool for children

room was extremely comfortable, room service exceptional

and room service could be better

) and daily room service

no 24 hour room service

location - in front of the hotel was pretty big carpark, our room was clean and comfortable - room service done great job everyday, also around swimming pool was realy clean, in the hotel was a

use, there were even bathrobes in the bathroom, great large comfortable bed, air conditioning, room service etc

also appreciated the close to entrance and plentiful free parking

a little trouble with wifi connection not a big problem

parking is good

place was perfect for us, a family with 2 small kids

might be a little cold for some kids

gym was okay but could be better equipped, and the buffet was nice but very little variety,

the gym... but them again... i didn't go on holiday to exercise

gym is very poor, only cardio machines and 2 kettlebells. the pillows had a weird smell.

although they have a full kitchen available, i wish they had room service

the room service happened twice once on the very first day we arrived and on the second last day

they had a better variety on their room service menu, it would be good with extended timings at the restaurant

the hotel had a snack bar by the disappearing edge pool, room service and an on site restaurant

weren t able to get room service to our location on the property

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

room service was late and did not replace used water bottles, nescafe, etc

hotel grounds and scenery where beautiful and the view from the gardens was excellent, room service was good also

room service was extremely slow, and the room cleaning was hit and miss!

half board, receptionist advised if i want to have my meal in the room i will have to pay for room service only

very good breakfast

breakfast was terrible

could change up a bit more - became repetitive after 2/3 days pool temperature was very cold - could not

location - close to beach nice pool area and no shortage of sunbeds

the biggest swimming pool had an easy access for grandparents

room service was great, we found the staff very helpful and nice

quality of room service food good

room service costs 8

it's a golf resort so they do have a conference centre there too

my daughter enjoyed the kids club