we enjoyed a walk into the town but returning to relax around the hotel pool

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better because all the fruits, coffee and eggs are like

we loved breakfast overlooking the amazing herb garden, coming home to a wonderful dinner most nights, and

then breakfast was very generous, tasty and with the freshest ingredients

peaceful, beautiful swimming pool , excellent breakfast

the spacious 2 bedroom apartment was fantastic, and the team's hospitality from reception to room service and breakfast was exceptional

size of the room, the golf view, the friendly staff, the beautiful garden, the beach, the indoor pool, the quietness, the shuttle service

vast amounts of pools, restaurants, kids playing

a tiny thing but it would have been useful to have little bags in the indoor pool area for wet hats and costumes

and she said that we need to complain to management - so,guys, we are complaining sort of :) - kids club we found very expensive for 70€ a day, with 4 kids it’s too much and also not

room service was not perfect at all

you had to call room service to get mini bar refills

several time tried to call from the room for the concierge service, room service and etc - nobody answered

the room service food was below the standard i would expect

ur spoon felt down, need new

need updating and the evening meal wasn t as good as last time i went and the meal ordered from room service was

room service , in need of a face lift , and modernising

the view is amaizing. nice room service, great selection.

very expensive for the service and facilities/overall quality of the offer - room service / minibar / amenities, etc

staff and room service is great

00 was offered room service

if there was an option for room service

and had a few problems with the hotel booking flannel where not given when ask , glasses after room service where not replaced after requested , water was not available coffee machine given only

the staff were friendly and the cleaning room service was great

room with the view of ocean,buffet being surprisingly good,well organised place,room

great location near the beach. good parking options.

really nice swimming pool, no deeper than 1

some things like breakfast and a bar were not offered, but that was no big deal for us

did say on the site there was a pool bar but it wasn't set up

lovely pool area and room was a great size

room service was relatively slow!

very tasty breakfast, awesome pool, room and the room service was top notch.

room service meal was exceptional

avo to diana and marta) room service had a decent choice and is quite fast overall the staff is amicable and

expensive and difficult/slow to get from room service

room service worked quite well with a nice breakfast

breakfast, so relaxing, we loved the concept and the quality is second to none

dinner at the restaurant and breakfast was delicious and enjoyed the jovial banter with paulo and all the staff

the only minor hiccup during our stay was that our takeaway breakfast was missing

the breakfast was honestly one of the best in europe, and the whole experience felt personal and

room service did not change the towels and also bathroom exhaust switch needs to be added (kind of (+) we couldn t stop ordering room service cause the food and the sangria was exceptional (-) no room service (-)room service ie no bedmakeup no clean sheets towels during stay wrong hotel given wrong position to (-)no room service

wifi is a bit up and down

internal soundproof was bad i could hear my neighbour taking the shower and the kids upstairs banging on the floor

secure car parking, very helpful staff, good location, excellent breakfast

only small snag bar didn t open till 7 and was always closed when we got back which was only around 11 ish so

i love the staff behind the bar and it s all family oriented with good

pool are was fab and bar staff were very friendly

everything. lovely pools and bar , clean and fresh

2) the pool and pool bar was fantastic too

only one day we went to the pool and it had lots of leaves and stuff in it. that s all

room service

the gym needs a bit if tlc and food options and room service charges could be little less

think i can think of anything negative about the hotel apart from maybe suggesting a broader room service menu

get two glasses in the room for water but when the maid took them away and we called down to room service there was a 5 euro fee for getting some more

so breakfast views outside) -quick, efficient room service -safe and secure hotel -2 minute walk to the beach from our room -pools in 3 different

good nice and clean rooms. room service every day. everything was perfect

nice staff, good breakfast, room service, cleaning every day

the customer serviced and the room service

room service and cleanliness and very nice staff. ensuite bathroom very nice.

comfortable rooms and facilities, including the swimming pool

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

fabulous pool, good wifi

restaurants limited and limited room service

the room service didn't replace the coffee pods

food was lovely travelled with kids when they tired more than happy to deliver room service to your room even though we were halfway through a meal it would not be a problem for

we also ordered room service one night, which was fast and freshly prepared

the food, whether it was breakfast, room service, snacks by the pool or dinner was of excellent quality

hotel bar other than pool bar which shuts early evening, is in a loud location which attracts english

wifi was ok, we manged fine

rooms, bed was comfortable, lovely staff, nice swimming pool on roof top with view of the sea & a bar for few drinks, perfect location 5min walk to the strip, 10 min drive to old town, lots of bars

location was great. hotel nice and new, roof top pool with bar and sea view, rooms were nice.

was to die for, the day beds were the most comfortable things i ve ever laid on, and even the bar area was funky cool

style , room service quality and cost

room service

also, last more food options on the menu for room service would be perfect

there was no room service due to covid restrictions, despite it being advertised, and our bed was two single

others seemed apathetic and failed to deal adequately with a room service issue we had

another bottle of water from room service would have been nice when they cleaned the room.

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am, people fighting by

the room was very comfortable and the room service was great

good breakfast staff were brilliant

the kids club is at another hotel and the pool is very small

it s right on the strip and reading the reviews we booked pool view for the noise coming off the strip, we honestly didn t hear a thing

the breakfast wasn't great and the side bar was very limited.

from airport, breakfast was good enough for the money as included in price plus nice big pool

a pool view 100% if you get a city view the music is so loud and until 4 am in the morning once the

and the staff are absolutely fantastic i couldn t be happier, from the room to the bar and the pool

had no information books or details on what to do, no mini bar, room service not great

we had room service it was quick and food was lovely

a member of room service hung up on us when we were giving some details on our food order.

the room service , lamb cutlets were exceptional

room service wouldn t answer phone. unable to order from reception. room had funny smell.

everything. location. cleanliness. pool area. breakfast. room service.

had room service and again the quality of food and level of service was

room service - even in the night

it was cheaper ordering room service for our family

the staff was excellent and so was the room. loved the little chocolates left by room service.

it is not a luxury hotel but the rooms are clean and tidy and room service comes everyday

proper hair dryer in the room service at the pool bar was so slow i'd say at peak season you'd never get a

very good and room service excellent

them about my surgery and i asked if there was the possibility to have dinner and breakfast room service

ordered breakfast to the room and checked how much was room service

room service was excellent and prompt and staff were very polite and helpful, especially in the

not particularly liking pasta too much, we decided to arrange room service, which was excellent

i ordered room service the first evening and i paid in cash, however the balance was then showing on my

i m also sorry because room service lunch/dinner options were very limited and uninteresting for kids so i had to order

there was no dedicated queue for check out so i queued for 30 minutes to pay a room service bill of 12 euro

staff on reception were very helpful and room service is good value for money

and room service wasn t great

didn t have any onsite restaurants, room service was patchy

no iron board or room service

could have done with more kitchen utensils and a toaster..

room service sucks to be honest

we also ordered room service- it was over an hour late

the room service and cleaning staff were very friendly and accommodating

great room service

rude staff horrible room service, there were garbage on the floor afterwards out dated and old interior design and

a meal through room service

the morning of check out room service was at the door at 9am, yet we dont check out till 12 so why so early

had to pay for coffee in room

bed very comfy, clean bright room . excellent daily room service.

t room service coffee that's on top of mini bar - assumed might have been

mention that even though we are in difficult times the information book in the room says there is room service until 12:00midnight

only thing i really disliked is that dish washing is not offered by room service

daily room service can be a bit disruptive, but you can hang a do not disturb sign

were unfriendly, the hotel stole my bracelet and the breakfast was poor , couldn t even get room service too which i find extremely

clean hotel throughout, room service daily, kitchen well equipped

buses that can get you to the city centre / beach for free several times a day stuff is friendly room service is

charge on safety deposit was unbelievable. room service closes early

to ask for ice we needed to pay 5 just for that room service

i thought the 6 euros room service was a bit high. the little shop was very expensive.

special mention to augusto who take really good care of my boys in kids club

room service and night porter was so friendly and helpful

breakfast included does not mean you can have breakfast as room service

great buffet breakfast. room service was very fast. staff pleasant.

very good room service

room service is inferior to a no star hotel

the room was pristine and the room service was perfect

everyday the room service was great

the rooms were cleaned everyday and the room service did everytime a good job

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

there were no tea or coffee making facilities in the room and no room service when the kitchen was closed

they don't have room service.

no room service

our suggestion is kindly start the room service and open the restaurant and bar

the hotel has a laundry facility that is included in the stay for free

they gave us a free pass into the spa and it was so nice when we were hungover to just relax

huge comfy bed with linen as soft as you like and daily room service, if you need it, which is top notch

specially paulo) and wonderful fresh breakfast

location , design , staff , breakfast , bar , pool all exceptional!

are very nice , service , the cleanliness, the decor , music , the bathroom products brand, the pool, everything

staff was fabulous the rooms and the finish work and the decor were amazing breakfast was phenomenal and we had a bit of lunch

the room service staff was intimate to change our two beds to one big bed even we didn't ask for

wifi painfully slow

was good, breakfast was great, pool was clean, big rooms and free wifi

gardens and pool area was beautiful and kept very clean

patchy wifi

the bedroom size is very good, and the room service makes sure to clean the room every single day

could have provided room service and fridge in room

room service

no iron available from reception (there is a laundry service which is pay per item)

hot breakfast would just be the icing on the cake!

and kids friendly, good breakfast, great hospitality, very nice staff, 5 star to monica and juri and

breakfast had a vast variety and all was delicious

clean & comfy rooms, nice snack bar & great waterpark

nice spacious rooms delicious buffet for dinner and breakfast warm water in the pool children did not leave the pool))) underground parking - 15

enormous pool, the quality of the bedding, the room has double glazing and great blackouts

room service daily, good breakfast

breakfast is leisurely with an excellent and extensive choice

the scum on the swimming pool where the wind. blew it around

breakfast was plentiful

spa was fabulous, and nadine was excellent

affordable room service

we used room service, food was quite good and service was fast

but the quality of the choice wasn t necessarily up to a 5* hotel, same for the food on the room service menu

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

tried to order room service and i was told it was impossible

service was very pleasant and room service was also practice

food could be a little better, the pool bar food during the day was excellent, and some of the bar food in the evening was very nice, but

the breakfast was ok and the lunch at the pool bar is good value

nice hotel, clean room, very good shower, strong wifi signal, beautiful music by a singer every night in the piano bar

is relatively small and in a semi rural location, easy to find and has plenty of free parking

room service took 20 minutes for an ice bucket

very helpful staff. room service sandwich was delicious nice size bed & room

location and premier room excellent- room service always prompt breakfast relaxed and good

hotel dining facilities and options were very poor and menu choices for room service or by the pool were severely limited

room service was only ok for me on this occasion - but it was delivered relatively quickly after

bright rooms, good wifi, nice pool area near restaurants!

wifi worked in some places and offered a poor quality and unstable connection

the room, the pool, the location and the staff

easy to find with easy parking on property

the breakfast is a massive hit with my kids 7 & 10 they love making themselves pancakes, cereal, yoghurt, fruit and hot drinks

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

service at restaurants and bar areas was incredibly slow, often bringing out the wrong food or bill for the table - we had

spa relaxation room isn t good

the bar air is also not yet complete or open which is a shame as it s the only location in the hotel

amazing breakfast. service was phenomenal, everything was at the highest standard.

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

remote location. maintenance around pool.

even the swimming pool area, the cleaning staff all are great to details and helpful

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

small heated pool

familiar atmosphere, parking just outside of the front door, but gated

the staff very friendly and the hotel room was gorgeous and pool and bar was superb.

pool and gardens just as good as everything else

hotel, lovely friendly staff, awesome rooms, lovely breakfast, really cosy boutique hotel, absolutely wonderful

we were there when only breakfast was on offer then a car was an essential to go to eat out as there was nothing in the

the pool bar and room service menu was a bit limited. the spa was a bit small.

sumptuous bed and linen attentive room service kind staff incredible buffet breakfast!

delicious room service too

hotel which is in a wonderful location and spectacular views, great breakfast each morning and room service

liked everything, reception area, the room, the view, the facilities, room service, pool bar, lounge bar

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

30pm and ordered room service

kids entertainment

breakfast was great

if you are order room service the same high food standard is present

ols and spa and food all superb.

service at the pool

the setting, the rooms, the restaurant, the gardens, the pool, the beach, the staff

spending a day in the garden by the pool is really relaxing

and the very friendly staff who were always on hand to help and assist, plus the fact it is an adults only venue which is wonderfully relaxing

the breakfast was of a very good quality and the staff very helpfull and cheerful

presented adults only hotel

posibility of parking

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

breakfast room service could be a consideration , although the restaurant for breakfast is beautiful and the

staff were 10/10, room service options was great, shuttle service to the beach was quick and efficient

room service was great

food and room service was excellent

1pm), the phone did not work so we could not order room service, the fridge was empty except 3 small bottles of water

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

slow room service, we waited 1,5 h

room service needs cloches when serving hot food

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

* slow room service * rooms not well prepared * reception rarely answers the