room service was unobtrusive but effective

clean/ view / pool / location

no lift can be a bit of a pain for people with a lot luggage and young kids

wifi in room 27 was useless had to use my phone as a hotspot

rubbish wifi, rubbish tvs and

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

the room is fine and facilities are all ok. there is parking at the hotel.

location, staff, parking, access to the beach

not sure what the daily room service does

we expected more cleanliness for room service

hotel is listed on the booking site i use as offering room service: on check-in i learnt that this is not available which was quite a blow for us as we

location was perfect thestaff from room service to reception was of the highest order we used the restaurant one evening & the food &

indoor pool, breakfast and staff

and uncomfortable coffee shop didn't open at all no lift access to pool three flights of stairs room service/ towels change hopeless no cable/satellite tv just digital free view and no bbc1

shortage of staff, no room service

room service was quick when i asked for a table fan in the room

and they didn t pick up the phone quickly when you called room service from your room

the only room service was to refill tea/coffee and empty bin

our stay was 4 days breakfast was delicious

food was very nice and the range of drinks at the bar was varied

could do with a bit more parking

the bed was comfy. the breakfast was excellent.

good parking, excellent menu and good food

the room service was also good

can't connect to wifi in my room.

good wifi

wifi fine

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

of decor was fabulous and very attractive, parking, location, dinner and breakfast were excellent, staff all very friendly

th breakfast and dinner) was consistently excellent

the dinner and breakfast were superb

plenty of parking and nice gardens where you can sit out and enjoy

good choice at breakfast and were happy to accommodate dietary requirements

room service same price as eating in restaurant

i've tried to phone the kitchen so the room service number but it didn't ring

the breakfast on room service was cold

there was no telephone in the room to link with reception or room service

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

), the breakfast was bad and the wifi didn't work in my room

breakfast the next day was delicious, they accommodated our specific requests without any issue,

fi didn t work in my room though) and the breakfast was ok

disappointing breakfast. check out too early. no wifi in bedroom

great location and wonderful breakfast, room had tea coffee and bottled water.

the breakfast was fab and excellent can't wait to come back

the breakfast was wonderful, the staff attentive and very interesting to talk to and the honesty bar was the perfect way to spend a few hours in the evening

wifi wasn't working

wifi kept cutting out, so slowed down my working in the evening

easy parking

with a 15month old we decided to have room service and the food was excellent

the web site the pictures i believed showed the bar in the same building ,but it wasn't

slightly early check in as we arrived early

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

all good but only a mini bar in the room would be a bonus.

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

i was disappointed by my room service order

the room service from the florence pub was outstanding service

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

room service was fantastic and very helpful

could not see how to order room service.

no room service past midnight

we were offered free room service but there was not where to eat apart from on the bed

room service trays left in corridor for hours.

the homemade lasagne on the room service was delicious and nice big portion

the breakfast was so tasty, one of the best i've ever had and delivered to our room, loved the room service at no

delicious hot and cold breakfast - quite a variety and amazingly , possibility to have room service

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and helpful

gave 110% effort made us feel welcomed and rhe small little things like arrival cake and room service, also the goody bah when leaving really

room service was not too good forgot to change towels dint refill tea coffee etc on day two

lack of room service, found sweets from previous occupier on the floor

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

days room service was not 1st class

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

brilliant that they have a swimming pool, snooker, darts and skittles

guest laundry

arrival we were taken to our room through the bar which was quite busy but we used a side door after that which was much easier

clean and warm with excellent parking.

breakfast, friendliness, and location, easy parking. comfortable bed

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

parking first class

work one part of the room and very dirty bathroom and cot was meant to be provided and wasn't and room service available but only if you went to the bar to order which defeated the point of room

e foto of cups after room service was completed; interior

never changed towels in room no room service

ower armature; hole in the floor; the entire hotel:

friendly staff. very efficient room service. comfortable bed. nice size room.

love the rooms, massive tvs, comfy beds, great room service, nice beds

the room service was prompt however the selection again could do with some improvement as there was no

the price of the room service

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

ample parking, food was 12/10 and room service was quick and delivered with a smile

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

cannot buy a drink on room service

the room was lovely, both the room service and breakfast were delicious.

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

was central and the food and dining room service was excellent

we stayed one night and decided to order room service

good room service breakfast

good clean rooms and room service

waited a little long for room service

when we ordered room service, which was really tasty, they asked

no room service due to minimal staff,on website states otherwise

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

above and beyond, very helpful and friendly , great breakfast and room service

room was clean we were given the option of having the room service

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

there is no longer room service

i booked the breakfast to be room service

napkins, cool coffee, staff in and out to grab a

ved the idea of room service meals designed especially for dogs)

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

the room service staff came into the room twice before the checkout time

very dog friendly

there was no room service facility

& watched high tide, very relaxing paid on checkout could use facilities all day after check out room

bed, huge breakfast selection, very friendly staff, great room service

food delivered by room service was not covered

they could have told me the terms and conditions of room service before i request for it

room service cut off to early/ food

topped off my great room service and delicious breakfast

room service breakfast was sensational, great quality fresh food

room service was very good and the pub next door provided a good alternative to the hotel

buffet breakfast, and room service food was good too

room service didn't answer during the evening breakfast price

dn't really get room cleaning done by the late

free restaurant room service was great addition

don't deliver room service.

food choices and room service very good

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

we had a wonderful afternoon at carey's manor spa which wasn't far and was included with our stay

parking was sometimes a challenge in the small parking area at the back of the hotel.

abuse of disabled parking space.

room service aswell as we arrived late, they really took in consideration of the allergies we had

i really couldn t fault it. fabulous mini break! room service option would be nice :)

no room service available any time

we couldn t have a bar snack after 7:30 pm when the bar snack menu was left out , take them away if people can t

it was good to have the free wifi, but we found it was picking up intermittently