friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

above and beyond, very helpful and friendly , great breakfast and room service

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

napkins, cool coffee, staff in and out to grab a

room was clean we were given the option of having the room service

chose not to)

there is no longer room service

) breakfast room service was slow and a little sloppy

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

the room was lovely, both the room service and breakfast were delicious.

it was supposed to have room service but it did not

breakfast room service wasn't the best, may have been better in the restaurant.

room service was poor, i ordered some food to be delivered to my room at 1930 but it didn't

we stayed one night and decided to order room service

waited a little long for room service

room service food was excellent quality

the room service didn t work

ample parking, food was 12/10 and room service was quick and delivered with a smile

the price of the room service

stayed in a club room but there was no alexa, there was a phone but no clue as to how to order room service

it was unclear whether room service was available

dered newspaper didn't arrive nor did a drink ordered with food via room service) but otherwise all good

room service didn't answer during the evening breakfast price

only problem we had was the phones in the room had a technical issue, we had trouble calling room service

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

topped off my great room service and delicious breakfast

dn't really get room cleaning done by the late

don't deliver room service.

didn't see any options for room service

and room service could have been a lot faster

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

have to wait for eggs if not want scrambled never get salt when ordering room service

), and would be nice to have had a few more options for room service menu - like sandwiches / smaller plates

room service was top

i had room service afew nights again was a pleasure

the room service was delicious and plentiful

room service also not clearly signposted still not sure if it exists

room service for snacks, sandwiches etc and vending machine in reception empty no fridge in my

no room service after 2200 hrs

no room service, no kids allowed at spa after 12 on sunday

though staff were happy for me to take ordered foof back to

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

days room service was not 1st class

got a free upgrade and a early check in

the sauna/pool etc was the icing on the cake

room service was not too good forgot to change towels dint refill tea coffee etc on day two

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

lack of room service, found sweets from previous occupier on the floor

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

there was no telephone in the room to link with reception or room service

room service same price as eating in restaurant

i've tried to phone the kitchen so the room service number but it didn't ring

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

ordered room service via whatsapp and received no reply so had to call reception

room service food wasnt great for the price.

room service was amazing

room service was great

ordered room service once and unfortunately the food quality wasn't the best

room service was fantastic and very helpful

ower armature; hole in the floor; the entire hotel:

work one part of the room and very dirty bathroom and cot was meant to be provided and wasn't and room service available but only if you went to the bar to order which defeated the point of room

the size of the room was good good shower facilities good room service very clean friendly staff

no room service till day before we were leaving, so tea and coffee and milk wasn't replaced, had same

comfortable and room service was great

with a 15month old we decided to have room service and the food was excellent

wonderful room, staff were amazing, helpful with parking and lovely bar staff

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

early check in

all good but only a mini bar in the room would be a bonus.

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

i was disappointed by my room service order

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

the homemade lasagne on the room service was delicious and nice big portion

we were not expecting the room service food to be so delicious, but breakfast, lunch and dinner were outstanding

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and helpful

gave 110% effort made us feel welcomed and rhe small little things like arrival cake and room service, also the goody bah when leaving really

i was also impressed with the breakfast and the room service

ordered room service, it took a while but wasnt a problem, food wasn t brilliant, 6 for nachos and only

have rated it excellent but for the knock on the door late at night with room service trying to deliver a sandwich i ignored it first time but he came back for a second go

room service was terrible

issue we had was with the room service breakfast arriving an hour late & not what we ordered but did not make our stay less

the room has a lovely large bed, decent tv, fridge, room service, and free spa toiletries

super spacious and comfortable room with excellent facilities and 24/7 room service

room service was brilliant too

we had a baby with us we used room service & found the portions slightly small for cost of

very proffessional service, room service and food outstanding.

breakfast was really good even though there was only room service but we enjoyed it

sereeta in the bar was absolutely delightful too, even though we were a little late leaving the bar

lovely cosy room, great bar with open fire, food was fantastic and the staff were great too

breakfast next door in the cafe was delicious

10 per day on esplanade

breakfast was excellent too

food delivered by room service was not covered

no jaccuzi room service expensive and bread was stale. breakfast room and serving chaotic

location for work. option to eat and drink. option for room service

bed, huge breakfast selection, very friendly staff, great room service

room service was delicious and speedy

big shower in a large bathroom breakfast choice was good location perfect for osborne house free parking

parking, friendly staff, lovely period decor, beautiful bedroom and bathroom with a separate bath

the dinner and breakfast were superb

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

good choice at breakfast and were happy to accommodate dietary requirements

the lounges and the honest bar was a nice place to end the evenings in

plenty of parking

wifi wasn't working

kind, friendly people with great local knowledge.great breakfast!

only negative was the location on a hill, but with parking available near the entrance it was alright unless you had mobility problems

clean and warm with excellent parking.

i was particularly pleased as that they put on an early breakfast as a number of people were going to the goodwood festival of speed

for money, friendly and comfortable hotel with plenty of car parking spaces

car parking area was large, plenty of room

i am sorry our stay was so short, this is a wonderful hotel and the bar in the evening was comfortable and very friendly

room service choice

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

hold of room service and the spa was difficult on a couple of separate occasions and ice needing to be

fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what we wanted from the main menue up to

no room service available any time

i really couldn t fault it. fabulous mini break! room service option would be nice :)

room service aswell as we arrived late, they really took in consideration of the allergies we had

good wifi and tv reception

wifi was erratic and top room with roof slope disappointing

room service drinks delivered in about 2 minutes

of electrical outlets, great shower, complimentary cider, waters,snacks, hot drinks in room and room service by app

room service could have been better

room facilities were great, parking was excellent

shower so many extra pork scaring bottle cider apple good tea tray fresh milk and ground coffee ,breakfast, and a great pint of london

room service would be a plus with little ones in tow

amazing ud83dudc4f room service was great and staff mostly good

have done with extra chair, as we ordered room service and one of us had to eat on the bed

the room service food i had one night was disappointing

the steak was absolutely delicious and room service fantastic