this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

limit to parking due to renovations

monty s terrace bar food was very good

to serious, bar staff seemed a little to stretched, champagne delivered and poured, ice bucket came eight

we had a wonderful afternoon at carey's manor spa which wasn't far and was included with our stay

there was no room service facility

very dog friendly

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

ved the idea of room service meals designed especially for dogs)

the room service staff came into the room twice before the checkout time

however the hotel and bar staff were great and organised dinner via room service

the pub next door was meant to close at 9pm, but closed early and we had to order room service - i would never eat here again

we stayed for 2 nights but the room service wasn t great, as in topping up the tea/milk etc, generally room wasn t tidied up

used room service and they forgot about us

asked for room service, breakfast in bed

room service aswell as we arrived late, they really took in consideration of the allergies we had

no room service available any time

i really couldn t fault it. fabulous mini break! room service option would be nice :)

parking is easy next to hotel

it was good to have the free wifi, but we found it was picking up intermittently

room service breakfast was tiny and not worth the money we paid for it

room service breakfast was very well priced - works out the same as dining in the restaurant

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

found it difficult to connect with room service/reception on the phone in the room.

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

duty manager & the fact that the phones in the room didn't work for room service

my only concern was that my room service trays arrived uncovered

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

could have done with private changing facilities in swimming pool area too

parking our disabled car wasn't easy

i was able to have supper delivered as room service

a large outside tv, plus a quieter area to the side of that if you don t like tv/sport good parking, it s under trees in the main so do expect bird poo on the

lovely accommodation convenient parking superb breakfast pleasant and helpful staff

parking, beer garden, sport on tv, excellent breakfast, welcoming

great location, friendly staff, good facilities, well presented room and breakfast was lovely

room service collection well organised

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

staff were super helpful and we had room service for our evening meal which was very very nice

room service prompt

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what we wanted from the main menue up to

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

27/7 room service available

the room service details were lovely

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

next morning i was trying to get room service for one hour housekeeping ended up sending my request to reception who i called about

we also used the room phone and room service which was perfect

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

i completely understand if you don't do room service but she should at least try to understand what had happened already

every morning being woken up by room service, not nice.

housekeeping was thorough, and the room service was prompt and polite

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

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room service and staff were very friendly

not enough food choice in room service

it was difficult to get room service

the room service was amazing, food was very good and service very prompt and easy to order

there was no room service

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

room was fine, and it was good to have daily room service

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

room service closed quite early.

took 40 minutes to successfully order room service

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

in our luggage the room cleaning not really good if we asked for anything from the front desk or room service we had to go bring it by ourselves

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

didn't use room service but looked good woth some options available 24hrs

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

kids loved the swimming pool

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

countryside location short stroll into town rural setting lovely indoor pool

best part of the hotel for us was the pool; we had the pool to ourselves every day of our stay

did everything possible to make our stay enjoyable, including offering to dry wet clothes and golf gear for our group of seven - can't thank her highly enough

the breakfast was fab and excellent can't wait to come back

parking is easy and you would struggle to find a better location

excellent breakfast

parking at the front is small however, additional parking elsewhere

wifi in the room at all, and the network is very poor in the area, too

no breakfast

the breakfast was absolutely lovely and tasty and very wholesome ud83dude0b

great room, friendly staff and a great breakfast

little guest house with a lovely bar central location staff very friendly and helpful, breakfast is in cafe next door which is

room service was prompt and delicious

that we could use the restaurant room service bar even though we were in the apartments

great service with room service available

our order for morning breakfast, therefore not getting it at the time we wanted but we did ring room service and was sorted with great care and the staff were very helpful with regards to sorting

was amazing, loved having room service with a smile

room was spacious very clean tea coffee biscuits filled everyday room service did a great job

only stayed one night so just got room service in the evening

the hotel also offered room service which we did not expect

staff were very friendly and the hotel is very very dog friendly plenty of parking and great food

and free ev charging for ev owners

room service for 3 days

thing, the breakfast room service could be improved a little

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

breakfast room service was great, bed was comfy

room service later than 9pm

we also had the same set up for breakfast

good choice at breakfast and were happy to accommodate dietary requirements

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

very good car parking

i recommend the oat pancakes for breakfast they were delicious

the owners are extremely nice and helpful, wifi works great, good parking and the restaurant

room service was brilliant too

asked for some water as i had a kidney infection, room service lady when i told her about infection went to get me more water

very proffessional service, room service and food outstanding.

breakfast was really good even though there was only room service but we enjoyed it

super spacious and comfortable room with excellent facilities and 24/7 room service

room service could of been a bit better

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

the restaurant provides great quality food, breakfast and room service

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

room service options, there should be a better menu to choose from as room service always cost

didn't see any options for room service

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s modern and up-to-date, you can use the swimming pool and spa in

food choices and room service very good

clean, modern rooms. comfy bed. fast room service.

and room service could have been a lot faster

room service breakfast was sensational, great quality fresh food

for room service at bar

buffet breakfast, and room service food was good too

of minor slips on service

topped off my great room service and delicious breakfast

a bit too hard pillows to my liking and had a slight delay with room service but wouldn t complain

bizarrely when breakfast wasn't good. room service excellent food all hot and arrived quickly

a great overnight stay room was very clean and comfortable and room service was quick and easy

we had room service and the food was excellent..

which was a good thing as it prevented me ordering room service at 22:39 when i should have been asleep

i wished room service was available until 9:30 or 10 pm

room service was not available due to a function

no room service and the restaurant is in a building round the corner so you get wet if it s raining

lack of room service

room service