location for work. option to eat and drink. option for room service

parking, leisure facilities, reception staff, room service

food delivered by room service was not covered

they could have told me the terms and conditions of room service before i request for it

room service cut off to early/ food

ower armature; hole in the floor; the entire hotel:

work one part of the room and very dirty bathroom and cot was meant to be provided and wasn't and room service available but only if you went to the bar to order which defeated the point of room

friendly staff. very efficient room service. comfortable bed. nice size room.

e foto of cups after room service was completed; interior

never changed towels in room no room service

well maintained property on a very large plot with extensive parking

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer garden part of the hotel

a frequent service in both directions - ideal for getting about without having to worry about parking

arrival we were taken to our room through the bar which was quite busy but we used a side door after that which was much easier

ease of parking, warm welcome, cosy bar area

the price of the room service

the room service was prompt however the selection again could do with some improvement as there was no

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

the food we had sent as room service from the restaurant wasn t to our liking

it was unclear whether room service was available

good clean rooms and room service

when we ordered room service, which was really tasty, they asked

room service food was excellent quality

breakfast room service wasn't the best, may have been better in the restaurant.

room service was poor, i ordered some food to be delivered to my room at 1930 but it didn't

gave 110% effort made us feel welcomed and rhe small little things like arrival cake and room service, also the goody bah when leaving really

room service, staff helpful, beds really comfy. nice atmosphere.

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and helpful

the homemade lasagne on the room service was delicious and nice big portion

lovely thai green curry and room service

great food, cosy bar area with open fire

wifi connected and operated speedily and easily

breakfast was amazing

attractive bar and dining area

the wifi signal was poor in our room

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

days room service was not 1st class

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

breakfast was great

sorted parking permit fot us

i was disappointed by my room service order

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

with a 15month old we decided to have room service and the food was excellent

gastro bar food was great, service was good for most part just a little lacking at other times

slightly early check in as we arrived early

early check in

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

lack of room service, found sweets from previous occupier on the floor

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

room service was amazing

no room service past midnight

could not see how to order room service.

we were offered free room service but there was not where to eat apart from on the bed

the room service was a bit slow, i had to ring them twice, but nothing major.

room service could have been better

of electrical outlets, great shower, complimentary cider, waters,snacks, hot drinks in room and room service by app

room service drinks delivered in about 2 minutes

they allowed us a late check out free of charge

on-site parking at rear of hotel close to room was convenient and seemed secure

no room service

was ok room comfy, and room service, after one night, bed made clean towels beautiful flowers on the tables in the

room service lacking. no beds made, no clean tea cups.

good parking was a bonus

was there 2 nights and no wifi at all , staff kept saying they fixed it but never worked for more that 20 seconds

no room service due to minimal staff,on website states otherwise

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

above and beyond, very helpful and friendly , great breakfast and room service

daily room service, which some large franchise hotels aren't currently doing

xcuse - covid

no room service and not even a cold sandwich was available

too cold, breakfast served on a stone cold plate, problem getting anyone to answer the phone for room service, fire alarm went off at 1am

jacuzzi bath great, bed was massive and comfy, room service at no extra charge

the bedroom was lovely. room service was great. super location. would definitely book again

) breakfast room service was slow and a little sloppy

napkins, cool coffee, staff in and out to grab a

there is no longer room service

we had room service at the night, it was perfect for us

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

the room was lovely, both the room service and breakfast were delicious.

it could do with the bathrooms being updated a bit, and the room service was very limited

it was supposed to have room service but it did not

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

the breakfast on room service was cold

i've tried to phone the kitchen so the room service number but it didn't ring

room service same price as eating in restaurant

there was no telephone in the room to link with reception or room service

there is other parking

ff site ) so not really an issue

better if - the wifi connection wasn't great in my room,

ample car parking space

think that the continental breakfast goods need more space - they were all a bit cramped on the bar counter

room service could have been better,

room rather hot even with window open room service ok but not great

room service: this was a challenge as there was no phone in the room

we had room service our first evening did

we had room service one night and emily was diligent and gave exceptional customer service

take your time to inhale the atmosphere, read literature in the library, play chess, dip in the pool or have a hot bath and go for stunning walks surrounded by flowers and animals

there is a lovely college bar with a great

hey do have free wifi which was good), this is the place for you

note there are no tv's, but the wifi is excellent

no wifi to our knowledge

room service was top

have to wait for eggs if not want scrambled never get salt when ordering room service

room, breakfast, room service!

the room service was delicious and plentiful

), and would be nice to have had a few more options for room service menu - like sandwiches / smaller plates

is that after 6 there is no other choice but to eat in the main restaurant unless you order from room service

room service

room service good

from the moment we arrived from the welcoming and friendly chap that checked us in, the fantastic room service with delicious food, the extremely comfortable bed in beautiful surroundings,

room service included for breakfast at no extra cost as well as use of the health club facilities

room service also not clearly signposted still not sure if it exists

no room service.. limited menu for dinners

though staff were happy for me to take ordered foof back to

no room service after 2200 hrs

great room service with excellent food

room service available

room service was available

we asked for something off the main menu and something from the room service menu, to be served to the table rather than the room, as my aunty only wanted a

everything...bar the parking

good breakfast and dinner options, and also a good ale selection at the bar

bit short staffed. room service lacking x2

we were tired so ordered room service

dinner and breakfast and room service

there was no hidden room service charges,

room service was provided twice a day, brilliant spa, well recommend the candle wax massage

topped off my great room service and delicious breakfast

dered newspaper didn't arrive nor did a drink ordered with food via room service) but otherwise all good

excellent customer service and the food/room service was great.

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

of minor slips on service

free restaurant room service was great addition

fabulous room service pizza from the parsons collar

didn't see any options for room service

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s modern and up-to-date, you can use the swimming pool and spa in

food choices and room service very good