parking was tight

comfortable, great breakfast, great location

our stay was 4 days breakfast was delicious

breakfast was good, could have done with more coffee and toast but very lovely location and venue

we're greeted by lovely staff who checked us in early, breakfast was tasty and food in the evening was fantastic

ception, dining room, room service,

get any ordered food at dinner table then told have to go to the bar for drinks two floors up ,no room service no clean sheets of towels all week absolute

and uncomfortable coffee shop didn't open at all no lift access to pool three flights of stairs room service/ towels change hopeless no cable/satellite tv just digital free view and no bbc1

and they didn t pick up the phone quickly when you called room service from your room

shortage of staff, no room service

we expected more cleanliness for room service

location was perfect thestaff from room service to reception was of the highest order we used the restaurant one evening & the food &

not sure what the daily room service does

hotel is listed on the booking site i use as offering room service: on check-in i learnt that this is not available which was quite a blow for us as we

y tooo early) what itself is not such a big deal but

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

the room is fine and facilities are all ok. there is parking at the hotel.

location, staff, parking, access to the beach

room service was unobtrusive but effective

open you can smoke without a cigarette in your hand, which wasn't plasent for none smoker and kids

the breakfast was so good and the location was perfect for buses and near to pubs and restaurants

pool was lovely as we had gorgeous weather

cliff top location with a beautiful view for breakfast

the room service from the florence pub was outstanding service

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

i was disappointed by my room service order

with a 15month old we decided to have room service and the food was excellent

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

only no bar in same builing.

wonderful room, staff were amazing, helpful with parking and lovely bar staff

cannot fault anything,though perhaps bar prices could be reviewed

lovely thai green curry and room service

the homemade lasagne on the room service was delicious and nice big portion

room service, staff helpful, beds really comfy. nice atmosphere.

we were not expecting the room service food to be so delicious, but breakfast, lunch and dinner were outstanding

i was also impressed with the breakfast and the room service

we were offered free room service but there was not where to eat apart from on the bed

room service trays left in corridor for hours.

room service food wasnt great for the price.

no room service past midnight

the room service was a bit slow, i had to ring them twice, but nothing major.

the breakfast on room service was cold

room service same price as eating in restaurant

i've tried to phone the kitchen so the room service number but it didn't ring

ordered room service via whatsapp and received no reply so had to call reception

there was no telephone in the room to link with reception or room service

room service was not too good forgot to change towels dint refill tea coffee etc on day two

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

lack of room service, found sweets from previous occupier on the floor

days room service was not 1st class

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

sorted parking permit fot us

wifi and tv signal weak

parking first class

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

excellent bar and restaurant

i liked the whole experience comfortable room easy parking friendly staff

breakfast was amazing, hot and fresh and good quality ingredients

friendly staff. very efficient room service. comfortable bed. nice size room.

ower armature; hole in the floor; the entire hotel:

the cups in which we had tea in the room were not washed after room service

the size of the room was good good shower facilities good room service very clean friendly staff

never changed towels in room no room service

the room service was also good

i was in room 33 and couldt access wifi as i think i was too high up!

poor wifi connection. it didn't reach my room however worked perfectly in reception area.

good wifi

no wifi

and cook breakfast was amazing

beautifully designed bar which served a range of cocktails

grounds, nice outside bar area

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

nice characterful and clean. parking good

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

stayed in a club room but there was no alexa, there was a phone but no clue as to how to order room service

the price of the room service

love the rooms, massive tvs, comfy beds, great room service, nice beds

the room service didn t work

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

the property arranged to keep our luggage as we reached early and also gave an early check in

staff were friendly, the room was nice

and atmosphere breakfast was delicious and good range on the menu loved the atmosphere of the bar down stairs and couldn't hear anything from in the

wifi in room plastic cups in room instant coffee only no free parking

room service was poor, i ordered some food to be delivered to my room at 1930 but it didn't

when we ordered room service, which was really tasty, they asked

sampled lunch in the restaurant and had room service in the evening and all the food was really good, with prompt and friendly service

breakfast room service wasn't the best, may have been better in the restaurant.

good room service breakfast

bed, huge breakfast selection, very friendly staff, great room service

food delivered by room service was not covered

location for work. option to eat and drink. option for room service

room service cut off to early/ food

room service was delicious and speedy

the breakfasts were delicious; the honesty bar was well stocked and in a gorgeous victorian room full of sailing memorabilia, and the staff

excellent breakfast

breakfast was really good, freshly cooked. excellent location plenty of parking

we particularly loved the lounge area with self serve bar - it created a great atmosphere and felt like we were entertaining in our own home

parking is easy and you would struggle to find a better location

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

it could do with the bathrooms being updated a bit, and the room service was very limited

cannot buy a drink on room service

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

above and beyond, very helpful and friendly , great breakfast and room service

room service everyday available of wanted

) breakfast room service was slow and a little sloppy

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

chose not to)

the bedroom was lovely. room service was great. super location. would definitely book again

no room service and not even a cold sandwich was available

00am and therefore had to use room service which was ok but would have preferred to have the restaurant open until 11

and drink good, room service so loud with doors slamming

daily room service, which some large franchise hotels aren't currently doing

jacuzzi bath great, bed was massive and comfy, room service at no extra charge

excellent customer service and the food/room service was great.

for room service at bar

room service was very good and the pub next door provided a good alternative to the hotel

dered newspaper didn't arrive nor did a drink ordered with food via room service) but otherwise all good

only problem we had was the phones in the room had a technical issue, we had trouble calling room service

food choices and room service very good

didn't see any options for room service

free restaurant room service was great addition

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

room service was available but there isn t anywhere to eat dinner in the room