location for work. option to eat and drink. option for room service

parking, leisure facilities, reception staff, room service

food delivered by room service was not covered

they could have told me the terms and conditions of room service before i request for it

room service cut off to early/ food

car parking area was large, plenty of room

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer garden part of the hotel

breakfast great quick service staff very attentive and freindly

well maintained property on a very large plot with extensive parking

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

friendly staff. very efficient room service. comfortable bed. nice size room.

never changed towels in room no room service

the cups in which we had tea in the room were not washed after room service

comfortable and room service was great

the size of the room was good good shower facilities good room service very clean friendly staff

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and helpful

we were not expecting the room service food to be so delicious, but breakfast, lunch and dinner were outstanding

i was also impressed with the breakfast and the room service

the homemade lasagne on the room service was delicious and nice big portion

delicious hot and cold breakfast - quite a variety and amazingly , possibility to have room service

had a wonderful stay, the room service was prompt, food was tasty and the staffs were polite and helpful

the room service didn t work

stayed in a club room but there was no alexa, there was a phone but no clue as to how to order room service

the food we had sent as room service from the restaurant wasn t to our liking

ample parking, food was 12/10 and room service was quick and delivered with a smile

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

i was disappointed by my room service order

with a 15month old we decided to have room service and the food was excellent

the restaurant and bar was closed

wonderful room, staff were amazing, helpful with parking and lovely bar staff

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

slightly early check in as we arrived early

waited a little long for room service

good room service breakfast

sampled lunch in the restaurant and had room service in the evening and all the food was really good, with prompt and friendly service

we stayed one night and decided to order room service

good clean rooms and room service

we were offered free room service but there was not where to eat apart from on the bed

ordered room service once and unfortunately the food quality wasn't the best

the room service was a bit slow, i had to ring them twice, but nothing major.

could not see how to order room service.

no room service past midnight

days room service was not 1st class

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

pool good, and i liked the guest laundry facility and quirky places to read around the place

brilliant that they have a swimming pool, snooker, darts and skittles

lack of room service, found sweets from previous occupier on the floor

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

room service was not too good forgot to change towels dint refill tea coffee etc on day two

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

breakfast the next morning was delicious

well presented room to a high standard, very clean and replenished without asking sufficient parking

were friendly, very courteous and professional the facilities was comfortable and clean ample parking

we went into the bar for a drink that evening and again i just loved the decor and the vibe

loved the rooms. beautiful decor. staff super friendly. great breakfast.

no room service

room service lacking. no beds made, no clean tea cups.

was ok room comfy, and room service, after one night, bed made clean towels beautiful flowers on the tables in the

everything fine.....

all the staff i met - manager, bar staff and cleaners - were lovely and helpful, and very kind when i had to arrive very late due

xcuse - covid

no room service and not even a cold sandwich was available

and drink good, room service so loud with doors slamming

too cold, breakfast served on a stone cold plate, problem getting anyone to answer the phone for room service, fire alarm went off at 1am

00am and therefore had to use room service which was ok but would have preferred to have the restaurant open until 11

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

ordered room service via whatsapp and received no reply so had to call reception

room service same price as eating in restaurant

the breakfast on room service was cold

there was no telephone in the room to link with reception or room service

room service should be later than 9pm. 5 tray charge felt expensive.

food i had through room service wasn t amazing- burnt bread and over cooked chicken on the open face sandwich and

room rather hot even with window open room service ok but not great

room service could have been better,

room service: this was a challenge as there was no phone in the room

above and beyond, very helpful and friendly , great breakfast and room service

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

it could do with the bathrooms being updated a bit, and the room service was very limited

cannot buy a drink on room service

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

charge), i was not disappointed, it was amazing

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

i booked the breakfast to be room service

there is no longer room service

work trip, very friendly, clean, lovely food by room service, good value

room service could have been better

room service drinks delivered in about 2 minutes

of electrical outlets, great shower, complimentary cider, waters,snacks, hot drinks in room and room service by app

parking was good and there's a rapid

they allowed us a late check out free of charge

good parking, excellent menu and good food

the bed was comfy. the breakfast was excellent.

i had to work in the bar area, not what i was hoping for

parking was tight

in the restaurant was very slow for our late lunch and our breakfast the next day, but we weren't in any hurry in the morning, so it wasn't a big issue

we asked for something off the main menu and something from the room service menu, to be served to the table rather than the room, as my aunty only wanted a

room service available

room service was available

large comfy bed lovely spa bath beautiful setting and friendly staff

is lovely, but when it gets busy toilets in bar area aren't the best

excellent in-house bar for an evening drink

great views, fabulous building,good bar and dining and a comfortable room and en suite facilities

the history of the place and all of the artifacts & gardens and it had a pool

easy, off-road, safe parking

if you prioritise quiet, peaceful surroundings and want a break from screens,

the food we ordered from room service was mediocre, though the breakfast the following morning was delicious

the food at dinner - both room service and in the restaurant - is delicious

we were at the goodwood revival and restaurants were all full but room service was prompt and

extremely comfortable bed. very fluffy pillows. delicious room service burger

room service

we couldn't get wifi in our room

better if - the wifi connection wasn't great in my room,

were initially put in a room overlooking a parking lot but were able to change rooms

staff were able to accommodate our early check in request

the wifi didn't work in all areas of the hotel a temporary charge of 99 was added to my bank

room, breakfast, room service!

i had room service afew nights again was a pleasure

lovely rooms, excellent room service, very tasty breakfast.

room service was top

there were no facilities for a snack in room service, so we went to tesco and bought a pasta salad and some pineapple for our dinner

the smallest toilet an shower i ever saw. room service very loud.

room service, no mushrooms in full english, not enough milk on tea tray

some room service would have been nice e.g. emptying bin/making bed/replenishing tea and coffee

parking staff are really friendly adequate tea and coffee facilities friendly and accommodating room

the breakfast was excellent , bed was comfortable and staff were very helpful and friendly

room service for snacks, sandwiches etc and vending machine in reception empty no fridge in my

great room service with excellent food

though staff were happy for me to take ordered foof back to

no room service after 2200 hrs

room service also not clearly signposted still not sure if it exists