the wifi did not work and only one breakfast was left for two guests

breakfast very good as was bar food

the breakfast was absolutely lovely and tasty and very wholesome ud83dude0b

great location and wonderful breakfast, room had tea coffee and bottled water.

and atmosphere breakfast was delicious and good range on the menu loved the atmosphere of the bar down stairs and couldn't hear anything from in the

wifi wasn't working

the piano bar is a great touch too

the breakfast was

parking is easy and you would struggle to find a better location

excellent breakfast

big shower in a large bathroom breakfast choice was good location perfect for osborne house free parking

plenty of parking and nice gardens where you can sit out and enjoy

breakfast and dinner were outstanding

staff couldn t do more for me on my arrival when i needed to make use of the ev charger

grounds, nice outside bar area

the room service was also good

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

i was in room 33 and couldt access wifi as i think i was too high up!

wifi fine

very friendly, breakfast provision handy my room on first floor had great wifi and really hot water that came through without having to run the tap

very dog friendly

there was no room service facility

the room service staff came into the room twice before the checkout time

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

ved the idea of room service meals designed especially for dogs)

i've tried to phone the kitchen so the room service number but it didn't ring

room service same price as eating in restaurant

ordered room service via whatsapp and received no reply so had to call reception

the breakfast on room service was cold

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

parking was sometimes a challenge in the small parking area at the back of the hotel.

need to bring your own car to be able to use spa facilities in sister hotel

a very friendly team on hand to help with luggage and parking as my husband had mobility issues

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

it could do with the bathrooms being updated a bit, and the room service was very limited

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

it was supposed to have room service but it did not

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

for room service at bar

buffet breakfast, and room service food was good too

topped off my great room service and delicious breakfast

dered newspaper didn't arrive nor did a drink ordered with food via room service) but otherwise all good

room service in cardboard boxes, not a fan

clean, modern rooms. comfy bed. fast room service.

don't deliver room service.

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s modern and up-to-date, you can use the swimming pool and spa in

fabulous room service pizza from the parsons collar

didn't see any options for room service

i booked the breakfast to be room service

there is no longer room service

chose not to)

room service everyday available of wanted

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

above and beyond, very helpful and friendly , great breakfast and room service

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

no room service due to minimal staff,on website states otherwise

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

lack of room service, found sweets from previous occupier on the floor

only potential issue with the hotel would be that there is no room service or means of getting some food from inside the hotel itself in the evening time

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

room service was not too good forgot to change towels dint refill tea coffee etc on day two

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

days room service was not 1st class

lack of parking

excellent wifi connection we were on the 3rd floor

i really couldn t fault it. fabulous mini break! room service option would be nice :)

room service aswell as we arrived late, they really took in consideration of the allergies we had

no room service available any time

and parking, as close to family

location in hythe with plenty of free parking

the room service was a bit slow, i had to ring them twice, but nothing major.

ordered room service once and unfortunately the food quality wasn't the best

no room service past midnight

room service was amazing

we were offered free room service but there was not where to eat apart from on the bed

with a 15month old we decided to have room service and the food was excellent

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

early check in

slightly early check in as we arrived early

gastro bar food was great, service was good for most part just a little lacking at other times

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

i was disappointed by my room service order

the room service from the florence pub was outstanding service

a room service person and this option wasn't available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

hold of room service and the spa was difficult on a couple of separate occasions and ice needing to be

room service choice

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

sometimes slow waits to call reception / order room service

delicious hot and cold breakfast - quite a variety and amazingly , possibility to have room service

the breakfast was so tasty, one of the best i've ever had and delivered to our room, loved the room service at no

room service, staff helpful, beds really comfy. nice atmosphere.

we were not expecting the room service food to be so delicious, but breakfast, lunch and dinner were outstanding

gave 110% effort made us feel welcomed and rhe small little things like arrival cake and room service, also the goody bah when leaving really

i was able to have supper delivered as room service

great location, friendly staff, good facilities, well presented room and breakfast was lovely

parking, beer garden, sport on tv, excellent breakfast, welcoming

the wifi signal didn t reach our room some times.

wifi was poor, but used my phone as a hot spot

room service collection well organised

staff were super helpful and we had room service for our evening meal which was very very nice

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

the pizza on room service wasn t very good

the room service details were lovely

next morning i was trying to get room service for one hour housekeeping ended up sending my request to reception who i called about

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

we stayed in the junior suite and the service was incredible, from the complimentary wine, to the room service, to the most comfiest bed we ve ever stayed in, the stay was exceptional and we will

6 to have room service each time

the only room service was to refill tea/coffee and empty bin

no wi-fi in rooms. no room service or food after 10

get any ordered food at dinner table then told have to go to the bar for drinks two floors up ,no room service no clean sheets of towels all week absolute

room service was quick when i asked for a table fan in the room

shortage of staff, no room service