room service was quick and polite

in bar uncomfortable - no lunchtime or evening restaurant - no room service or at least the phone in the room didn t work and i couldn t call

tea bags in my room, only coffee, although room service brought some up

the wifi could have been a bit quicker.

the little kitchen area was handy to make tea

very bad room service

restaurant on site, room service, location with many amenities close by, price and

service and arrogant staffs they dont have any room service or housekeeping service other than their reoutine morning cleaning we stayed for 5

on the downside, many people commented that the wifi was not great

their wifi is really slow given location & that it s such a great hotel if they could just improve that

no breakfast

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

the free off street parking was an unexpected bonus and help booking local transport was most welcome

breakfast was basic but convenient

breakfast was help yourself cereal and fruit. suitable for me.

there was no room service or breakfast.

t every day)

only room service was not available

the room service and cleaning comes every 2nd day

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

arrived late-after the kitchen had closed and had ordered room service in advance

cosy bed, proper milk in the fridge, room service

very tasty dinner ordered in room service

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

d

when i was told room service was not available, and the night staff can't speak correct english.

no room service

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

decent room service offering

on this occasion room service was not available

we had room service on the sunday night and the food was delicious

great staff, very helpful, clean and warm everything you need including room service food

loved the cosy cabin style room, and having room service

covid restrictions i found the available room service menu good, the staff member on reception very helpful and the room was a very pleasant

we didn't eat at the hotel as we didn't need to but the restaurant/room service times seemed reasonable enough if we had needed it

it was great being able to use the gym and get room service all staff were very helpful and friendly

only had evening meals and i did appreciate being able to get room service however the quality of the food could have been better

no room service throughout 3 day stay. that was unexpected.

room service needs to meet international standards, as i had to beg for my room to be serviced on a

good location, clean room, room service, bar and food available, good price

staff and the hotel was very good, room service was efficient and it was prime location for all events and transport

booked this hotel as under facilities it said i could order room service and have breakfast in my room

disappointed that the restaurant and in particular room service is no longer available .

arrival not listed on post, breakfast was either late, burnt, missing items or a combination of, room service app not working properly and no phone to call instead, fire alarm went off at 11:30pm

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely free upgrade

ally nice touch)

ally nice touch)

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel, little gestures including the cute

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem, the staff

you had the option of room service, or you could dine in the restaurant

very close to my course. very quick room service. very friendly staff.

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

clean, very polite friendly staff, room service food was nice and reasonably priced

room service served

ordered room service on our final night and it was only okay, the desserts in particular were not

room service excellent

hard pillows but i m used to feather, no room service but it s not a massive hotel

friendly staff with 24 hour reception and room service

clean, comfortable bed, room service spag bol very tasty

great room service for breakfast

we also ordered room service which was delivered super quick and was great value for money

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend the beef burger and available till 11pm which was fab as we

bar closed quite early and no room service available

nice location shops and food nearby. staff are fantastic and so is the room service.

no room service on the sunday night and no local food places open so plan ahead.

was very nice, we made use of the spa, room service and sky bar

room service was very prompt

excellent room service with good choice of food and drink

room service breakfast was cold & no beans with fry up.

room service arrived quickly, perfect temperature and extremely tasty

we phoned room service and got no answer

only issue was room service cost as much as the room itself

would've loved more room service food menu items.

one answered the phone when i called for room service or reception

need to improve on room service

ordered room service, the breakfast arrived cold/lukewarm

lovely room service food

exorbitant room service charge

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

would have like there to be room service has sometimes the lobby got quite full

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

the staff were very helpful and the room service was prompt and efficient and the food good.

room service was good

room service of food at no extra cost

i was not well one night and they arranged room service for me also

the room was spotless clean after the room service

no room service

standard room, comfy bed room service great

good good too, nice selection of breakfast and bar food and room service was quick and delicious

great breakfast great room service great staff

room service on the qr code wasn't working .

finally i can say the food was excellent for hilton room service

tidy, room service everyday, excellent price in bar and restaurant plus room

we ate in the restaurant the first night and had room service the next

i could get room service for dinner which is a winner

15pm & told the bar was closed even though we were residents and there was no room service

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

no menu in the hotel room to order room service had to find the menu online.

prompt room service

room service is excellent and professional

of room service food after hours

hotel was very clean, great room service, amazing coffee stand in the room, very comfortable beds and stuffs in the room

is clean, very spacious, very happy with it, it will be good if there will be daily room service, i understand the covid situation, but the restrictions had been lifted, i expected

room service top up need improvement put top up out twice and was ignored both times coffee and tea

even the room service ladies were so delightful and helpful

the staff was rude when we came down late for breakfast even though i asked the night before and got told the wrong time

downstairs, the bar was well stocked and reasonably priced

had a 2 night stay with breakfast included, the rooms were dated, worn and the bathroom worse

answered my several calls for room service

room service breakfast gorgeous

room service meal was generous size and delicious

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

compact room, spotlessly clean, free wifi

nice size tv with most english channels vending machine late check out for

the wifi the room the area and the bed and shower it's just above basic but nice

value, clean, free wifi and good connection

staff, good wifi, comfy bed, and a clean room

did not have item on room service menu available

room service would of been good

the room service was great as was the veg lasagne

one friendly suggestion, is to add a room service.

there was no room service.

yes, room floor was not vaccumed everyday the room service was completed.

and room service really good food

didn't use room service but choices seemed limited

we had not left any sign on the handle), and the reception that day indicated that there was no room service on sundays - but another staff member subsequently indicated otherwise

there is no breakfast and no room service.

it was welcoming, room service was excellent and it was quite luxurious

room service was terrible waste 50 on food it was all cold

great room service

very modern and stylish room service was amazing and toiletries!

room service was excellent, and the food was absolutely delicious

including 24hr room service should you desire noddles after the gig

better room service, noise, smell and better lighting. breakfast option must re-visit.

room service could have been better, ordered food from outside and drinks from the hotel , but was

no phone in the room for room service

the phone in the room wasn't working very well, either to call the reception or to ask for room service

room service was very good

no room service and ice machine constantly not working

did not like the fact that there is a service charge of 3.50 for room service.

avoid getting room service here - it is 3

room service started cleaning rooms way to late sometimes late afternoon should be done by 1pm the

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

were attending a wedding reception and although it was busy, the bar staff could have been more friendly, especially when the bar was closed at 12

wanted a twin room for our kids, but the doubletree is more geared for adults

should give out clear instructions on how to access hotel wifi

it was clean and breakfast was

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

they now have a small indian restaurant and bar attached

good wifi and tv it also has a lot of power plugs i the room as well

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.