room service for 3 days

room service later than 9pm

room service breakfast was forgotten but soon rectified after speaking to reception and very tasty

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

there was nothing in room to help us eg: menus room service nothing

the rooms, the location, the helpful desk and room service staff, the outside space.

bar staff and table staff were all very friendly and

very nice accomodation nice bar area with nice atmosphire

bar nice and cozy, good food and service particularly at breakfast

long time and we are quite frequent travellers and for 88 double occupancy including a cooked breakfast

room service and a wonderful bath bed fantastic

the poor lad at the bar was expected to service the bar and the restaurant and room service, restaurant cane first followed by room service hence

friendly staff, spacious room, great room service, warm and welcoming

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch; funny that i have been using electric

which was a good thing as it prevented me ordering room service at 22:39 when i should have been asleep

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

smart tv didn't work in the evenings due to high demand on wifi

the room was very clean and the unexpected bunk beds made the kids happy

was a lovely touch we didn t manage to have breakfast but we had a lovely dinner in the bar area which was very much enjoyed

parking spaces too narrow,as a result someone scraped side of car.

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

room was fine, and it was good to have daily room service

no room service

would of like room service, but the restaurant and the breakfast was super !!

there was no room service

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

the restaurant provides great quality food, breakfast and room service

room service could of been a bit better

ordered room service for my daughter, nice food which was delivered quickly, exactly what was needed

30 pm and with a 2 year old that was to late but we overcame it with room service which was

good room service, good location, big and clean room.

the room service was amazing, food was very good and service very prompt and easy to order

room service and in-room breakfast very poor

not enough food choice in room service

i should add that on contacting room service they were very quick to bring a fresh towel to the room

expensive room service

wasn t overly impressed with the room service food quality, the chips were hard and cold and the pizza wasn t very

took 40 minutes to successfully order room service

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

in our luggage the room cleaning not really good if we asked for anything from the front desk or room service we had to go bring it by ourselves

however the hotel and bar staff were great and organised dinner via room service

asked for room service, breakfast in bed

used room service and they forgot about us

throom) and when asked for additional room service during our stay, unfortunately this wasn't carried out

night receptionist didn't know there was 24hr room service

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

lift out of order and lots of poor staff having to cope with room service/suitcases etc..

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

we stayed 7 nights and got no room service

i would have liked room service to have been more flexible and longer

lack of food options as the only room service place stopped serving really early.

comfy bed, like the gadgets within the room, free wi fi, room service was great

the room the bar the room service

excellent, clean and easy to find my way around room service was a bonus

we also used the room phone and room service which was perfect

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

the bar was good too and the room service pizza was a real treat

27/7 room service available

6 to have room service each time

room service

limited choise on the room service menu

room service only available till 8 pm ;///

room service was polite, speedy and delicious but a tad expensive

the room service menu stops at 9

room service prompt

hold of room service and the spa was difficult on a couple of separate occasions and ice needing to be

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what we wanted from the main menue up to

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

room service cost.. food was not great. need more selection on coffee tray

that i disliked anything as had room service which was quick and fresh, the staff friendly and helpful as i left my ipad in room

room service was not available due to a function

room service

of room service after 9

great service and a good room service..

availability of room service

room service in the evening was fast and efficient, food was good and hot

good food, had room service and was very impressed by size of portion and quality, would def stay here again

menu for room service meaning i had to have something i did not want checking out far too long with only 1

no room service available any time

i really couldn t fault it. fabulous mini break! room service option would be nice :)

room service aswell as we arrived late, they really took in consideration of the allergies we had

the staff were so friendly and helpful - letting us check in early and offering free parking.

wifi unreliable

duty manager & the fact that the phones in the room didn't work for room service

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

my only concern was that my room service trays arrived uncovered

the pool was very crowded - full of kids

shower was not very powerful in our bedroom and showers out of order in the pool on occasions.

that we could use the restaurant room service bar even though we were in the apartments

nice seeing the same empty room service trays outside of doors after 24hrs a separate recycling bin in kitchen would be

room service was prompt and delicious

choice for room service. non fine dining menu.

there was no room service menu in the room.

had a great time at the hotel. room service seemed so fancy :)

eakfast in the restaurant

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

room service breakfast was very well priced - works out the same as dining in the restaurant

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

looked very dirty

we had a wonderful afternoon at carey's manor spa which wasn't far and was included with our stay

are no spa facilities, so for that reason i think it is not value for money and also that the price i had

parking was sometimes a challenge in the small parking area at the back of the hotel.

room excellent the most comfortable bed, room service exceptional staff amazing.

breakfast was really good even though there was only room service but we enjoyed it

room service was very good and quick, although there isn t the biggest choice of food and it is

same menu choices in all restaurants/bars and room service

very proffessional service, room service and food outstanding.

i had room service for supper - it was quick and i was very happy with the choices i made

however when we got there we were told that dinner was fully booked and we couldn't even have room service

for reception, if room service was available

only issue was room service, overall okay but 2 bottles of sparkling water in

service was pretty slow and room service breakfast consisted of cold toast we were really disappointed after the cost of our

with a 3 charge on top for room service

half empty,we had a room up 3 flights of stairs which is not ideal with a dog and there was no room service menu or do not disturb sign in room even though

really friendly and helpful, plus there is the possibility to order room service

we had a young baby so got mostly room service in the evening so was really good to have great food

very poor room service

the cost for room service was fairly expensive but very

great value & nice selection food on the menu for dining & room service

issue we had was with the room service breakfast arriving an hour late & not what we ordered but did not make our stay less

room didn't work, it was reported when i arrived although nothing was done about it, we ordered room service both days but we couldnt order by phone we had to go to reception

have rated it excellent but for the knock on the door late at night with room service trying to deliver a sandwich i ignored it first time but he came back for a second go

have done with extra chair, as we ordered room service and one of us had to eat on the bed

the steak was absolutely delicious and room service fantastic

room service had a good variety

room service was quick and again, delicious

phoning for room service was hit and miss with the terrible phone in the room

there was no room service facility

ved the idea of room service meals designed especially for dogs)

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

very dog friendly

the room service staff came into the room twice before the checkout time

i completely understand if you don't do room service but she should at least try to understand what had happened already

every morning being woken up by room service, not nice.

housekeeping was thorough, and the room service was prompt and polite

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

also, there is an ipad in the room with lots of information, possibilities to order room service

soggy vegetable crisps at room service

even the room service staff walk inside the room without wearing a mask

room service also ordered which never arrived even after waiting 45

service, room service accuracy, breakfast 30 mins late on 1 day

room service available

on one day room service arrived at 4

comfy bed, clean hotel, friendly staff, good service, quick room service.

room service and food was excellent

staff were very good and helpful although there was not many of them room service was not as thorough or as timely as i would have liked

restaurant was unable to provide a table for me, nor did they offer room service as an option

poor response to room service requests.

staff were very helpful with providing dinner room service and a phone charger!

room service very poor choices and overpriced also

it is because of covid but there was no paperwork in the room to confirm restaurant timings, room service, telephone numbers, local info or more about the history of the building