room service and cleaning was not up to scratch

however when we got there we were told that dinner was fully booked and we couldn't even have room service

service was pretty slow and room service breakfast consisted of cold toast we were really disappointed after the cost of our

the room service tablet is a good idea, if they actually stick to it

room service was slightly sloppy but barely worth mentioning - all was lovely!

very poor room service

half empty,we had a room up 3 flights of stairs which is not ideal with a dog and there was no room service menu or do not disturb sign in room even though

with a 3 charge on top for room service

we had a young baby so got mostly room service in the evening so was really good to have great food

we had considered room service, but the menu was limited once we saw it on arrival

beds were very comfortable and the room service excellent enjoyed the dinners, saturday night was exceptional with the service quick

was amazing, loved having room service with a smile

room service and staff were very pleasant

room service was prompt and delicious

nice seeing the same empty room service trays outside of doors after 24hrs a separate recycling bin in kitchen would be

even room service was excellent

asked for room service breakfast and eventually given this at extra cost

bed was comfortable the location was quite and the from the back rooms where great and the free wifi and plenty of car parking spaces

comfortable room and wifi

wifi was weak in places, wasn't advised about the 50 deposit before staying.

was charged for 'room service' food

clean and spacious. room service was fast and excellent

loved to have had room service as 24 hrs! but that was for my drunk self. amazing hotel!

room service is also available if required which is a lovely bonus

to scratch especially with a young lad getting annoyed with someone on the phone trying to order room service

room service closed quite early.

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

would of like room service, but the restaurant and the breakfast was super !!

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

breakfast, comfortable beds, nice terrace bar to sit outside on, free towels for if you go swimming, friendly and helpful staff, close to

great parking

a big and well appointed family room - the kids loved the bunk beds, which were built in and solid

kids loved the swimming pool

nothing - wifi a bit iffy but not their fault!

the wifi was slow

lots of good free parking and excellent wifi

tried ordering room service - again phone not answered

did not like my experience when trying to get hold of room service

we used a lot of room service which was super quick and the staff were always extremely friendly

room service was excellent

disappointed there was no meal room service

my only concern was that my room service trays arrived uncovered

duty manager & the fact that the phones in the room didn't work for room service

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

staff were very welcoming, the breakfast was out of this world all you can eat made to order

the hotel has an amazing spa, there is a pool a steam room and a jacuzzi, also you've got the opportunity to receive treatments

we ordered room service on saturday night and it arrived hot and well prepared

the staff were very friendly and accommodating when we ordered room service and the breakfast choice exceeded expectations

room service

ate in the restaurant first night, 1st class service and room service day 2 - excellent

room service breakfast very tasty

more veggie main meal options on the room service would be good too

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

room service breakfast was very well priced - works out the same as dining in the restaurant

room service breakfast was tiny and not worth the money we paid for it

the room service breakfast was outstanding

everyone we came in contact with - room service, housekeeping, reception, bar and restaurant

we didn t feel like socialising so having room service was a god send

and discreet staff at reception, the jetty, spa and room service made the visit very special

we didn t feel like socialising so having room service was a god send

complimentary items in the room. room service. comfort in the room. friendly and engaging staff

room service later than 9pm

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

room service was slow unable to turn mixer tap off

room service for 3 days

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

second the room service just took forever after ordered and paid

it has a bathtub and offers room service.

room service was out of order.

the restaurant overlooks the sea, i ate from the sunset bar menu and the food was ten out of ten

room service while we were out for the day was an unexpected bonus

closeness to the beach was brilliant, plenty of onsite and in-the-street parking, the room was really big with lovely comfortable beds and a big clean bathroom with plenty

only a 10 min drive away, and with a lovely playground for kids a couple of minutes drive away

location with parking on site

there was nolate bar for residents. everything else was just about perfect.

i completely understand if you don't do room service but she should at least try to understand what had happened already

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

housekeeping was thorough, and the room service was prompt and polite

every morning being woken up by room service, not nice.

poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

also, my room was very basic, as there was no air conditioning, no fridge, no phone or room service

very old building , no phone in the room, no room service, bar and restaurant closed very early.

room service coming in at 9:40 when we were due to leave at 10:00

no room service

needs updating and cleaning tiles in bathroom not good staff were very friendly and helpful no room service really missed that had to kee going reception for tea coffe etc pool was

room did not look as pictured online overpriced room service for the quality of the food parking was poorly

we ordered room service and the food was really nice and fresh

thing big but thought i d mention) as a guest i wanted to use the pool but staff

to fix tv didn t happen breakfast could have been better waited right up to last minute for room service

no room service after that time

room service, the housekeeper didn't do a good job, our room still had the used towels on the floor

no room service option and no fridge in the room to keep drinks or snacks fresh

upon arrival we were told we had to pay for parking and that there was no restaurant or room service for the 5 days

we didn't get room service every day so had to buy some milk we had to have breakfast in the lounge because we

the room service such as bedding and toilet bins were very poor

clean room good room service friendly greeting on arrival excellent breakfast.

great location for the centre and comes with parking!

great location, late bar ,evening entertainment, nice staff, lovely restaurant and breakfast

good car parking

very noisy all male group in bar during early evening should have been asked to consider other guests

48 parking, room service not turning up

night owl menu for room service was

the ingredients were fresh and room service was prompt, with very polite and friendly staff

had a room service bill and the porter decided to knock my room at 08:37am after a heavy night to give me

room service & food great thanks

no room service, no telephone in hotel room

ground floor it was much better,the only thing that lets hotel down is that there s no cleaner room service just when your departing think they should look into that

room service connected to the reception

available to order room service tv was too small to watch small variety of food for breakfast

room service never changed the bed sheets at all and just turned the quilt the other way around

for all amenitie good choice of menu and eating areas and accessability all day and provision of room service staff were very

room service was also excellent, room cleaned perfectly every day

shame we couldn t eat there in the evening but it s understandable. no room service

also room service was available at a very small cost if we had

no phone to ring room service so we had to go to the bar to order food

was extremely cosy, we could order room service easily and the staff were extremely helpful and accomodating

room service was quick

have been nice to have the option to order room service

room service wasn't available as there was a wedding taking place and we couldn't get hold of

drinks in the room only by room service, but understandable with current rules, same with

stopped doing room service for food but as requested we asked and they went out there way to deliver food to our

ey just forgot

food was lovely too, room service was stop on

helping me with my load of bags and room service

no phone in room & no room service

room service wake up us at 9:00am to make the room and when we asked to came late the girl said

smelt of damp, family room located far away, room service did not clean room

very dated hotel ? also no room service & also no restaurant open to get any food ?

room service was excellent

room service available apart from breakfast, which was not as good as previous visits, one didn't

the bed was nice the room service was good when asked for

it was reasonable to stay there and they had an indian room service menu

very friendly staff. excellent room service. excellent location

room service provided and a deposit of 50 held onto for 6 days

the room service was great and facilities were very

of course, the staff is really nice, especially the guy in the bar and the young lad offering room service

were not very attentive advertises 24hr room service, hot and cold food i didn t finish work until 11pm called for some dinner and was

location, staff, reception, food, bed, room service, dining areas & parking great!

now closes at 10pm instead of 11pm and there is now no overnight room service for refreshments

staff, like a ghost town for its size, no snacks apart from crisps, no room service even though stated in booking

very quick room service

no idea if room service was an option

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service, food wasn t available after 7pm if there was an event on

a small dark room fit for one person we booked a double room no room service any service you ordered was charged at 10% including dinner we have stayed here for

staff, attentive room service in regards to dietary requirements, good covid measures

no room service past 8pm although not a huge problem, unless we lost track of time!

always friendly staff room service excellent

door, there was a sticker sealing the door to ensure was not entered by someone else after the room service

poor service and no room service

meals had to be pre booked. room a bit cold. no room service or hotel info in the room

tea making facilities, no room service and breakfast had very limited options

no room service, food

was no room service - not even emptying of rubbish bins and topping up tea tray

note there is no room service & no wifi in the rooms, you have to ask at reception & pay extra for that, but it's

. fan in bathroom not working. would have liked room service.

also, a room service option with some hot sandwiches

no room service- no complementary water in the room

room service was very good

not having in house restaurant and room service

i would have liked to have some room service options

staff in restaurant and front desk were excellent; polite and helpful; room service was very good

great food and room service, perfect location, clean and comfortable

pm to 9:00 pm) and smoked chicken sandwiches

so went to local harvester at lunch, went out for evening entertainment and came back and ordered room service - best sandwiches we have ever had

room service first class

no room service or water in the room

no room service which would have been nice

room service to order snacks or lite bites would have been nice

room service only offered sandwiches, and no room service menu in the room.

night too, and when we got back from town later that day we were told our breakfast would be room service monday morning which we were a bit miffed about and were put on the spot right there