poor, very hot, had to phone staff to get heating turned off wanted room service, kitchen closed by 8

i completely understand if you don't do room service but she should at least try to understand what had happened already

every morning being woken up by room service, not nice.

housekeeping was thorough, and the room service was prompt and polite

room service menu was no available and the breakfast was really bad, food was just kept lukewarm

asked for room service breakfast and eventually given this at extra cost

even room service was excellent

the wifi kept dropping out and the mobile signal was poor.

comfortable room and wifi

wifi was weak in places, wasn't advised about the 50 deposit before staying.

room service and staff were very pleasant

beds were very comfortable and the room service excellent enjoyed the dinners, saturday night was exceptional with the service quick

that we could use the restaurant room service bar even though we were in the apartments

choice for room service. non fine dining menu.

nice seeing the same empty room service trays outside of doors after 24hrs a separate recycling bin in kitchen would be

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

room service breakfast was very well priced - works out the same as dining in the restaurant

we had room service from the on-site thai restaurant which was excellent

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

eakfast in the restaurant

we ordered oysters on room service and they had insufficient which was fine but arrived with indeterminate dressings in

my only concern was that my room service trays arrived uncovered

duty manager & the fact that the phones in the room didn't work for room service

i appreciate covid regulations mean you have to book a slot for the gym or pool rather than just turn up however it is a little frustrating having to plan your day

menu not up to the standard of the rest of the hotel a sheet of paper was more akin to a bar menu

the hotel also offered room service which we did not expect

only stayed one night so just got room service in the evening

room was spacious very clean tea coffee biscuits filled everyday room service did a great job

the wifi was a little bit unstable at times

bar and restaurant - lovely staff and good food

second the room service just took forever after ordered and paid

it has a bathtub and offers room service.

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

room service was out of order.

other issues were the bar was expensive and breakfast was quite late starting at 9

i was able to have supper delivered as room service

we enjoyed the food both at breakfast and dinner

lovely accommodation convenient parking superb breakfast pleasant and helpful staff

only minor negative is :, after parking my car under the trees in the car park overnight , more than once now , there are quite a

had no complaints only thing which can be added is wifi for tv connection.

really friendly and helpful, plus there is the possibility to order room service

very poor room service

we had a young baby so got mostly room service in the evening so was really good to have great food

half empty,we had a room up 3 flights of stairs which is not ideal with a dog and there was no room service menu or do not disturb sign in room even though

with a 3 charge on top for room service

i had room service for supper - it was quick and i was very happy with the choices i made

room service and cleaning was not up to scratch

room service - tapas only on offer, absolutely nothing else

the in room electronic menu was not working and remembering i had said i would be dining via room service she printed off a menu and walked it back to my room and took my order personally

room service was slightly sloppy but barely worth mentioning - all was lovely!

the owners are extremely nice and helpful, wifi works great, good parking and the restaurant

lots of good free parking and excellent wifi

nothing - wifi a bit iffy but not their fault!

the wifi was slow

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

room was fine, and it was good to have daily room service

room service closed quite early.

the hotel advertises room service but this was not available during our stay but they still left the menus in our room

no room service

the food (room service and breakfast service) was excellent (-) we were told there were information sheets in the bedrooms informing us that we had to request a room service and that we had also been told on arrival (-)than the comment above about the breakfast, you had to ask for room service which i don't expect in a four star hotel (+) room service available at no extra charge (-)room service for the 4 night stay (-)room service, no cleaning (-)no room service as advertised. a big big no no. (-) room service felt half complete

fab breakfast and great location, great pool for the kids

the shower in our room was pathetic, the shower in the swimming pool changing room was so much better, bit of a shame really

plenty of parking

bed and pillows fantastic, food lovely, kids loved the pool.

th in tbe hotel and the jetty) offered

complimentary items in the room. room service. comfort in the room. friendly and engaging staff

and discreet staff at reception, the jetty, spa and room service made the visit very special

friendly staff from recption to the bar and room service

we didn t feel like socialising so having room service was a god send

asked for room service, breakfast in bed

room service exceptional food in the drift adjacent to the hotel was excellent and very well

we stayed for 2 nights but the room service wasn t great, as in topping up the tea/milk etc, generally room wasn t tidied up

the family room could have been cleaner in some areas

the pub next door was meant to close at 9pm, but closed early and we had to order room service - i would never eat here again

disappointed there was no meal room service

tried ordering room service - again phone not answered

we were informed that this was not available even though there was a supposed to be room service availability

room service was excellent

did not like my experience when trying to get hold of room service

all round excellence. room service breakfast was superb, many thanks.

we ordered room service on saturday night and it arrived hot and well prepared

the staff were very friendly and accommodating when we ordered room service and the breakfast choice exceeded expectations

room service was quick and good value

was excellent,room service was beyond excellent and room was clean, spacious and very

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

spa facilities at the location of the hotel

parking was limited as there was a wedding going on but the staff were very accommodating and even

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

dishevelled but this was certainly not the case arriving at the montagu through the rear secure parking area through the pleasant and well maintained garden

ved the idea of room service meals designed especially for dogs)

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

there was no room service facility

the room service staff came into the room twice before the checkout time

very dog friendly

had to wait 50 mins for my room service order to arrive

good size room, very clean, very helpful staff with quick room service

to scratch especially with a young lad getting annoyed with someone on the phone trying to order room service

many vegetarian options on the room service menu and at the restaurant

nice size room and clean. sheet had damage, but was still clean. room service was quick.

dinner we had definitely seemed to have been sitting which was disappointing and as it was room service, i expected hot plate and covers to keep things covered and warm but all were open and

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

breakfast room service was great, bed was comfy

room service later than 9pm

thing, the breakfast room service could be improved a little

room service while we were out for the day was an unexpected bonus

only a 10 min drive away, and with a lovely playground for kids a couple of minutes drive away

easy parking

were no pastries left 45 mins into breakfast) 1 hr 15 before breakfast ended) ran out of glasses kids ended up having juice out of a coffee cup

so maybe check that out if you are planning to stay with young kids

the clean room service was not collected in 5 days that we stayed there as such, changing towels and

room service, customer service.

room service coming in at 9:40 when we were due to leave at 10:00

hand soap in my bathroom, when asked to do room service bathroom wasn t done and only beds were done

said there was room service

room did not look as pictured online overpriced room service for the quality of the food parking was poorly

no room service or phone i room.

an maybe teach kitchen staff to dring all that is needed with room service i

to fix tv didn t happen breakfast could have been better waited right up to last minute for room service

no menu in the room for room service

had a room service bill and the porter decided to knock my room at 08:37am after a heavy night to give me

down for room service at 22:10 to be told the kitchen was closed although reception told me it should've

had to ask on a few occasions for a few things that were not automatically replenished by room service,

48 parking, room service not turning up

late night room service food options were not great for me.

i really couldn t fault it. fabulous mini break! room service option would be nice :)

no room service available any time

room service aswell as we arrived late, they really took in consideration of the allergies we had

the staff were so friendly and helpful - letting us check in early and offering free parking.

wifi was great and video meeting was easy

upon arrival we were told we had to pay for parking and that there was no restaurant or room service for the 5 days

no room service option and no fridge in the room to keep drinks or snacks fresh

the room service such as bedding and toilet bins were very poor

room service, the housekeeper didn't do a good job, our room still had the used towels on the floor

we didn't get room service every day so had to buy some milk we had to have breakfast in the lounge because we

there is no room service, and there's no phone in the room to contact reception, which was incredibly

heating heating full blast and not be able to turn off.no room service

no room service, no telephone in hotel room

room service was very poor

room service etc was plain and simple

food was lovely too, room service was stop on

excellent breakfast and my room was clean and comfortable. room service was excellent

also, one day during my stay no room service was done

stopped doing room service for food but as requested we asked and they went out there way to deliver food to our

ey just forgot

to tell times of opening of restaurant swimming pool gym ect no telephone number s for reception room service ect being on 3fd floor lift was dated didn't see members of staff around only bar

very dated hotel ? also no room service & also no restaurant open to get any food ?

room service wake up us at 9:00am to make the room and when we asked to came late the girl said

smelt of damp, family room located far away, room service did not clean room

so couldn't shut it when i asked about having a jug of water for my room they said they didn't do room service but they had a breakfast order card in the room to order breakfast to the

shame we couldn t eat there in the evening but it s understandable. no room service

room service was also excellent, room cleaned perfectly every day

also room service was available at a very small cost if we had

no phone to ring room service so we had to go to the bar to order food

for all amenitie good choice of menu and eating areas and accessability all day and provision of room service staff were very

clean room good room service friendly greeting on arrival excellent breakfast.

parking was only 4 for the whole day

great location, friendly staff, very clean, comfy bed, free parking.

communication had to ask for the wifi code and read on website about available facility s at sister hotel but no information was

good car parking

om the bar snacks menu) for our

was extremely cosy, we could order room service easily and the staff were extremely helpful and accomodating

i am quite literally nit picking here... a room service menu/price list would have been nice!!

the hotel bar closes at 10pm on a friday and room service also stops at 10pm.

have been nice to have the option to order room service

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was exceptional thank you ud83dude0a all staff ver much i will definitely stay at

staff, attentive room service in regards to dietary requirements, good covid measures

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service, food wasn t available after 7pm if there was an event on

a small dark room fit for one person we booked a double room no room service any service you ordered was charged at 10% including dinner we have stayed here for

used room service for meals and quality was excellent